Wuhan Hotels with Pools

The room was spacious and well-equipped, and the service was excellent. When I checked in, being a solo female traveler, they thoughtfully assigned me a pink-themed room with all the necessary female amenities. My friend got drunk and threw up, and the housekeeping staff, particularly Huang Meihua, cleaned everything up without any hesitation, changing all the bedding. A huge thumbs up! 👍🏻

Compared to the Ritz-Carlton Nanjing where I've stayed before, my experience at this Wuhan location was a huge disappointment. Overall, I was very let down. Let's start with the positives: The hotel lobby and public areas are grand and beautifully designed, creating a great ambiance. The facade certainly lives up to high-end hotel standards. However, the guest rooms completely fall short of what you'd expect from the brand. The room interiors are ordinary, and the quality feels mediocre. What's even more outrageous is that the shower room fixtures were damaged and faulty. Having stayed in hotels in various cities for years, this is the first time I've encountered damaged bathroom hardware in a high-end luxury brand in China. After discovering the issue, I immediately contacted the front desk. Staff promptly came to fix it, and the process was fine, but the hardware malfunction severely impacted my stay. Paying a premium price for a stay, yet not even being able to guarantee intact basic room facilities, really highlights the urgent need for the hotel to overhaul its routine inspections and room maintenance. I wouldn't recommend this place to friends looking for a high-quality stay.

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Great location, excellent staff, I would like to thank especially Cora Cheng and Jay Liu, as they always helped me with my orders.

This is for our second night, and I wanted to add a few more details: 1. When the housekeeping staff cleaned our room, they noticed we used the table for drinks on the first night and replenished a box of tissues on the table, which wasn't there originally. 2. The housekeeper helped my girlfriend find her lost hairpin, even though we hadn't mentioned it beforehand. It's clear they clean very thoroughly, and they even folded our messy clothes. The housekeeper really deserves a commendation! 3. The turndown service was also good, and it's a nice touch that the hotel provides steam eye masks. 4. One point I missed in my last review that I'm adding here: I'm really curious why a hotel that opened in December 2019 is still using towels all manufactured in June 2019, with no replacements whatsoever. Personally, I don't think even my own towels would last seven years, let alone those used by rotating guests... There are quite a few things to complain about, but it's still pretty good value for money, and the afternoon tea is very photogenic. However, the hotel seems to put a lot of effort into the public areas, and the guest rooms really need more attention.

I'm a light sleeper, and the front desk was kind enough to upgrade me to an executive room. There were even some welcome snacks in the room. It was raining continuously in Wuhan during my stay, so I ended up spending most of my time at the hotel. The overall room design was well-thought-out, and the bathroom area was spacious, with a bathtub offering a direct view of the high-rise cityscape. The pool and gym weren't crowded, which was very comfortable. Although it's not in the city center, there are plenty of dining options, including a pretty good Cai Lin Ji hot dry noodle place nearby. The only minor issue was that I put out the sign for a second housekeeping service during dinner, but no one came. Perhaps I needed to call.

The room has a fantastic view, especially at night. There's a mirror directly opposite the window, and when evening comes, it reflects the outdoor scenery beautifully. It's truly stunning. In the evening, the Yijing Corridor had a ball game playing, and the resident singer was not only beautiful but had an even more amazing voice. You could even request songs, which was a huge plus. The hotel's location is excellent. There's a Manner coffee shop on the first floor, and just down the street, you'll find Tea Color Yuese and several crayfish restaurants, all within about a kilometer. The room was clean and the bedding comfortable. However, on the first morning, while I was still asleep, I was repeatedly woken up by housekeepers knocking on the door asking if I wanted cleaning. I've stayed in many hotels, but this is the first time I've encountered something like that.

The hotel was exceptionally good. Our butler, Holly, provided excellent and thoughtful service, upgrading many of our amenities. The cleaning staff were also very attentive. The service overall was truly outstanding. The hotel boasts a genuine first-line river view, and the best Hot Dry Noodles I've ever had came from the hotel breakfast. It was also very convenient to have a robot deliver our food orders. All in all, it was a very satisfying trip. Wuhan is great, and I'll definitely be back!

This hotel is too far from the city center, located in the outskirts of Wuhan. I booked it for a road trip and had a really bad experience; there's basically no service. The hygiene and facilities are just average, and they're lacking in everything. They don't proactively replenish essential items unless you ask. The front desk for check-in is on the 23rd floor, and the three elevators are shared, with no dedicated ones, which makes it very inconvenient for guests with a lot of luggage using a trolley. Overall, it's suitable for business travelers looking for a budget hotel. However, for older guests, I'd recommend looking for another hotel.

Extremely satisfied! I mentioned my preferences at check-in, and the front desk upgraded me to a river-view room and allowed a late check-out, which was incredibly accommodating. The hotel facilities aren't brand new, but they are very clean and meticulously maintained. The location is perfect, with many attractions nearby, making it super convenient for sightseeing, shopping, and dining. It really shows the quality you expect from an established five-star hotel. I'll definitely book the Mingzhu again next time I'm in Wuhan.