Wuhan Hotels with Pools

The room hygiene was meticulously maintained, with corners thoroughly cleaned, and the bedding was neat and fresh. The bathroom was odor-free, and the dining area of the restaurant was consistently spotless. The overall environment was grand and elegant, and the guest rooms were well soundproofed, offering a quiet and comfortable stay. The buffet restaurant was spacious and had a great ambiance. The staff were enthusiastic and professional. Check-in was efficient, and the restaurant staff promptly cleared tables and refilled water, providing attentive service. The hotel facilities were well-maintained; the Sweet Dreams bed was very comfortable, hot water and Wi-Fi were smooth, and the swimming pool and gym were well-equipped. The buffet dinner featured fresh ingredients, with a wide variety of seafood and freshly grilled meats. There was also a good selection of hot dishes and desserts, all tasting excellent. It was a fantastic dining experience, and overall, everything was outstanding. A female supervisor with long hair provided excellent service, proactively checking in with guests. I highly recommend staying here.

Compared to the Ritz-Carlton Nanjing where I've stayed before, my experience at this Wuhan location was a huge disappointment. Overall, I was very let down. Let's start with the positives: The hotel lobby and public areas are grand and beautifully designed, creating a great ambiance. The facade certainly lives up to high-end hotel standards. However, the guest rooms completely fall short of what you'd expect from the brand. The room interiors are ordinary, and the quality feels mediocre. What's even more outrageous is that the shower room fixtures were damaged and faulty. Having stayed in hotels in various cities for years, this is the first time I've encountered damaged bathroom hardware in a high-end luxury brand in China. After discovering the issue, I immediately contacted the front desk. Staff promptly came to fix it, and the process was fine, but the hardware malfunction severely impacted my stay. Paying a premium price for a stay, yet not even being able to guarantee intact basic room facilities, really highlights the urgent need for the hotel to overhaul its routine inspections and room maintenance. I wouldn't recommend this place to friends looking for a high-quality stay.

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Great location, excellent staff, I would like to thank especially Cora Cheng and Jay Liu, as they always helped me with my orders.

My overall stay was excellent. The hotel has a rich history and a fantastic location, close to a shopping district and the subway, making it super convenient for getting around and finding food. The room was spotlessly clean, spacious, and the bedding was soft and comfortable. Xiao Yang at the front desk was very warm and attentive; check-in and check-out were quick, and she was always responsive to any issues. The facilities were well-maintained and complete, and the soundproofing was good, ensuring a very peaceful stay. It's incredibly good value for money and definitely recommended.

This is for our second night, and I wanted to add a few more details: 1. When the housekeeping staff cleaned our room, they noticed we used the table for drinks on the first night and replenished a box of tissues on the table, which wasn't there originally. 2. The housekeeper helped my girlfriend find her lost hairpin, even though we hadn't mentioned it beforehand. It's clear they clean very thoroughly, and they even folded our messy clothes. The housekeeper really deserves a commendation! 3. The turndown service was also good, and it's a nice touch that the hotel provides steam eye masks. 4. One point I missed in my last review that I'm adding here: I'm really curious why a hotel that opened in December 2019 is still using towels all manufactured in June 2019, with no replacements whatsoever. Personally, I don't think even my own towels would last seven years, let alone those used by rotating guests... There are quite a few things to complain about, but it's still pretty good value for money, and the afternoon tea is very photogenic. However, the hotel seems to put a lot of effort into the public areas, and the guest rooms really need more attention.

I'm a light sleeper, and the front desk was kind enough to upgrade me to an executive room. There were even some welcome snacks in the room. It was raining continuously in Wuhan during my stay, so I ended up spending most of my time at the hotel. The overall room design was well-thought-out, and the bathroom area was spacious, with a bathtub offering a direct view of the high-rise cityscape. The pool and gym weren't crowded, which was very comfortable. Although it's not in the city center, there are plenty of dining options, including a pretty good Cai Lin Ji hot dry noodle place nearby. The only minor issue was that I put out the sign for a second housekeeping service during dinner, but no one came. Perhaps I needed to call.

The room has a fantastic view, especially at night. There's a mirror directly opposite the window, and when evening comes, it reflects the outdoor scenery beautifully. It's truly stunning. In the evening, the Yijing Corridor had a ball game playing, and the resident singer was not only beautiful but had an even more amazing voice. You could even request songs, which was a huge plus. The hotel's location is excellent. There's a Manner coffee shop on the first floor, and just down the street, you'll find Tea Color Yuese and several crayfish restaurants, all within about a kilometer. The room was clean and the bedding comfortable. However, on the first morning, while I was still asleep, I was repeatedly woken up by housekeepers knocking on the door asking if I wanted cleaning. I've stayed in many hotels, but this is the first time I've encountered something like that.

This hotel is too far from the city center, located in the outskirts of Wuhan. I booked it for a road trip and had a really bad experience; there's basically no service. The hygiene and facilities are just average, and they're lacking in everything. They don't proactively replenish essential items unless you ask. The front desk for check-in is on the 23rd floor, and the three elevators are shared, with no dedicated ones, which makes it very inconvenient for guests with a lot of luggage using a trolley. Overall, it's suitable for business travelers looking for a budget hotel. However, for older guests, I'd recommend looking for another hotel.

I spent a long time choosing a hotel and wasn't sure where to stay, but this one looked pretty good in the end. When I first checked in, there was nothing particularly special about it. No one guided me to my room, and no one helped with my luggage. The room felt a bit dated, though it did offer views of two bridges in Wuhan. There weren't any smart amenities. They had a delivery robot for room service, but it was incredibly slow. I had also contacted them in advance to prepare children's amenities, but they weren't set up upon arrival. The breakfast variety and taste were just average. The swimming pool was decent, and the views from there were indeed incredible, no complaints about that. Overall, I felt like many aspects fell short of five-star standards. There was one minor hiccup during my stay, but the guest services manager, Ashley, deserves praise for her excellent attitude and how she handled the situation.