Hotel near Huaihe Road Pedestrian Street/Sanxiaokou,Hefei
Featured facilities: Parking, Guest Laundry, Restaurant
Outstanding
7631 reviews
9.4/10
1 night
From INR 3,969
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9.8/10
Perfect
GGuest UserThis was my first time staying at a Mercure hotel and I was not disappointed. This new hotel opened in April. I usually stay at less expensive hotels but I was attending a festival at Luogang Central Park and wanted to find accommodations nearby. It was a short walk from the hotel door to the festival gates. I could see the stages from my room.
The service at the hotel was the best that I have ever encountered. I was immediately greeted by the guest services agents. Sally, the front office manager, assisted me as I checked in. She speaks excellent English. Sally assisted me by entering the hotel address and room number into *******. The food was delivered to my room by robot. Sally and the staff at the front desk made sure that everything about my stay was as perfect as it could be. On day two, I ordered ******* again. The food never arrived. As I do not know any Chinese, Sally helped me by talking to the vendor and delivery driver. She spent two days (even after I had checked out and gone home) to make sure that I got a full refund from *******. For some reason, I could not rent a phone charger from the machine in the lobby (that is a problem on my end not a problem with the machine). One of the guest services agents on duty rented the charger for me and I paid her when I returned the charger.
My room was beautiful! I had a corner room with windows on two sides. I enjoyed a long soak in the tub each day. The toilet came with a remote control that I translated. There were a few minor things about the room that could be improved. 1. The refrigerator was stocked with free beverages. However, there were no sugar free sodas. The water bottles are smaller than what I am used to and there were only two bottles of regular drinking water in the room. The maid and front desk were happy to supply me with more when asked. 2. The telephone sits on the bedside table that is in the far corner of the room. You have to walk around the bed to reach it. The phone would be more accessible on the side of the bed closer to the sitting area. I don't usually use the hotel phone but you do get a call when the robot comes to your door. 3. To open and close the curtains, you press the button next to the bed. The corner room has large windows on both walls. There is no way to only open the curtain on one side of the room. The morning sun was too strong from one window so I used a chair to prop open the curtains on the other window. 4. There is a lack of foreign programming on the television. Other hotel chains that I use have a free English movie station like HBO or Cine-Max. I travel with a USB stick that has some movies saved on it in case the hotel does not offer such programming. However, the original TV remote is not supplied in the room and there is no way to change the TV input from their satellite box to the USB port. I did not have my laptop with me. I inquired with Sally at the front desk but there was nothing that she could do. There was an option to order pay per view movies. 5. The next problem is my error. I put the paper do not disturb sign on the door. I did not realize that there was also a button on the light switch that turns on a green light outside of the door when you want the room cleaned. I accidentally turned on the light. The maid walked in on me without knocking first. She was very kind and apologetic.
I did not use all hotel amenities. I did enjoy the wine, coffee, and snacks in the front lobby. I also ate breakfast in the hotel restaurant each day. There was a nice variety on the breakfast buffet that changed daily. I found the laundry room to be clean and comfortable with a small sitting area. It is located near the fitness room and restaurant.
I would definitely choose to stay at this hotel again if I am in the area. The small issues that I mentioned above are just minor inconveniences and nothing that can't be corrected or worked around. Based on my stay here, I would also try other Mercure hotels when traveling.
Hotel near Luogang Park/ZWECC, Hefei 1.2% of visitors choose this area
Price per night from:INR 3,995
9.8/10
Perfect
WwithnoiseMy stay here absolutely surpassed all my expectations! I particularly want to commend the 44th-floor lounge. The city skyline visible from its floor-to-ceiling windows is simply spectacular; during the day, you can enjoy a bird's-eye view of the bustling streets below, and in the evening, sipping a drink accompanied by the sunset glow, the atmosphere is simply perfect. You could easily spend an entire afternoon there without getting bored.
What was even more impressive was the service. A huge thank you to Anne for her assistance; from guiding us during check-in to promptly addressing our inquiries throughout our stay, she was incredibly thoughtful and attentive every step of the way. The lounge staff were equally excellent. They not only proactively helped us secure seats with the best views but also meticulously remembered our drink preferences, preparing refills exactly to our liking. Their attention to detail truly made an impact. Anne was always quick to respond to any of our requests, and her professional yet warm demeanor made the entire experience exceptionally comfortable.
I will definitely choose to stay here again on my next visit, eager to once again enjoy the stunning views from the 44th floor and Anne's outstanding service!
Hotel near Hefei Sports Center/Swan Lake, Hefei 1.7% of visitors choose this area
Price per night from:INR 8,212
9.7/10
Excellent
MM32605****The front desk who checked in was very welcoming and generous, and even gave us snacks! The room is clean, tidy and quiet. It is only two subway stops away from Hefei South Station. There is Baoheyuan subway exit nearby within a 10-minute walk. It is very convenient. Five-star recommendation!
Hotel near Luogang Park/ZWECC, Hefei 1.2% of visitors choose this area
Price per night from:INR 2,402
9.6/10
Excellent
MM320885****Facilities: Very good, easy to use.
Cleanliness: Clean and tidy.
Environment: The environment is quite nice and comfortable.
Service: Proactive, enthusiastic, and very engaging.
This is my second time staying here. The transportation is convenient, and the surrounding facilities are excellent.
Hotel near Hefei University of Technology/Wanda Plaza(Baohe), Hefei
Price per night from:INR 2,063
9.4/10
Outstanding
MM35816****The room is very large, spacious and comfortable, with two 1.5-meter large beds, which is very spacious for children. It is located inside the Hefei South High-speed Railway Station, which is mainly convenient for taking the train in the morning without having to rush. The service was very enthusiastic. The front desk sent a lot of bottles of water and provided any items you needed. The price was relatively affordable near the high-speed rail station. The room facilities were relatively simple and concise, with only one stool. Overall, it was okay and the price-performance ratio was appropriate.
Hotel near Lei Street/Hefeinan Railway Station, Hefei 6.7% of visitors choose this area
Price per night from:INR 2,533
9.3/10
Very Good
AAnxious but kindA Pleasant Stay with Excellent Service
I recently had the pleasure of staying at this hotel and was overall quite impressed with the experience. From the moment I walked in, the reception staff were welcoming and incredibly efficient, making the check-in process both speedy and effortless.
The room itself was clean and well-maintained, which made for a very comfortable stay. The housekeeping team obviously takes great care in ensuring that every detail is attended to, from the fresh linens to the spotless bathroom.
The hotel's location is another great advantage. Being near the subway made it incredibly convenient to get around and explore the city with ease. Despite its prime location, the price was very reasonable, offering excellent value for money.
Breakfast was a highlight of the morning, with a delicious variety that really set me up for the day. The quality and selection of food were outstanding, and it was a treat to start each day with such a satisfying meal.
One area for improvement would be the noise cancellation in the rooms. Being close to the subway, I did notice some ambient noise that occasionally disturbed my sleep. However, this was a minor issue in an otherwise excellent stay.
In summary, this hotel excels in many areas: exceptional reception, efficient check-in, clean rooms, convenient location, reasonable pricing, and delicious breakfast. With a bit of improvement in noise cancellation, it would be truly perfect. I would definitely consider staying here again and recommend it to others.
舒适的住宿,卓越的服务
我最近很高兴住在这家酒店,总的来说,这次经历给我留下了深刻的印象。从我走进来的那一刻起,接待人员就热情好客,效率极高,使办理登机手续既快捷又轻松。
房间本身很干净,维护得很好,所以住得很舒服。家政团队显然非常注意确保每一个细节,从新鲜的床单到一尘不染的浴室。
酒店的地理位置是另一大优势。由于靠近地铁,所以四处走动和轻松探索这座城市非常方便。尽管地理位置优越,但价格非常合理,物超所值。
早餐是每天早上的一大亮点,各种各样的美味真的让我为一天做好了准备。食物的质量和选择都很出色,以这样一顿令人满意的饭菜开始每一天都是一种享受。
需要改进的一个方面是房间的噪音消除。由于离地铁很近,我确实注意到了一些偶尔会干扰我睡眠的环境噪音。然而,在一次出色的住宿中,这只是一个小问题。
总之,这家酒店在许多方面都很出色:卓越的接待、高效的入住、干净的房间、便利的位置、合理的价格和美味的早餐。如果在噪音消除方面有一点改进,它将是真正完美的。我一定会考虑再次留在这里,并将其推荐给其他人。
Hotel near Lei Street/Hefeinan Railway Station, Hefei 6.7% of visitors choose this area
Price per night from:INR 1,854
9.2/10
Very Good
GGuest UserIt locates near the lake, so there's awesome and gorgeous view. I can see very beautiful lake on the balcony in my room. There are several big hotels around the lake. This Novotel has the best lake view.
The distance to the Chaohu Lake is not far. Renting a car is the best choice. This location is nearly the edge of service areas of the shared electric bicycles.
There are many merchants near this Novotel. It's very convenient to buy food and daily supplies.
It's really an unforgettable travel. Next time I would select this Novotel again.
Hotel near Hefei Sunac Land/Binhu Yintai City, Hefei
Price per night from:INR 1,958
9.1/10
Good
AAnonymous UserThe room facilities are comfortable, the service is warm, and the location is good. The hotel is a bit old, but it is very clean and tidy. Friends who stayed there are very satisfied. The room facilities are comfortable, the service is warm, and the location is good. The hotel is a bit old, but it is very clean and tidy. Friends who stayed there are very satisfied.
Hotel near Hefei Economic Development Zone&Emerald Lake University Town, Hefei
Price per night from:INR 2,924
9.1/10
Good
KKuailedexiaoshizi2003The quilt is a little small for two people to sleep in. The faucet in the toilet is fixed and installed too high, which is not friendly to girls. The most important thing is that they do not provide drinking water. You have to buy it from the convenience store downstairs and bring it up every day. The landlord's service attitude was very good and enthusiastic. He picked us up at the door and took us to the parking lot (because the parking lot was like a maze)