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9.0/10
Great
주주님의 빛All the events and activities inside the Great Wolf Rouge Hotel were truly unforgettable memories, gratitude and appreciation for our family. It was the best❤️
GGuest UserGreat location and good value for the money. The staff are friendly. The room layout and furniture are a bit outdated. The newly renovated bathroom is great. However, the parking fee ($45+tax per day) is quite expensive.
GGuest UserThe location was great — just a short walk to the falls and Clifton Hill, which was super convenient. The hotel does feel a bit dated and could use some maintenance; for example, the top of the closet was a bit dusty. The room was on the smaller side, but perfectly fine for a solo traveler — it might feel a little tight for two people. That said, it was overall clean, and the guest services team was very friendly and helpful
BBethVery nice view, worth for booking.
Hotel staff very nice, I arrived by uber but my son lost a handbag, so I ran out to see, and a receptionist lady also ran out for help, she is super helpful to help me to contact the driver, even we cannot reach out the driver, and when I checked in the counter, another super nice receptionist lady explained very detail to me for how to contact the drivers again or report police etc, both 2 receptionist ladies are super super nice and helpful and professional.
The last one is the manager and we lost another backpack and wonder it was lost in hotel, he spend long time to look for me and review cctv few times for me, they all are very kind hearted and helpful when you have problems. Really appreciated and touched.
Room was a bit old but everything looks good, room service food also good.
Aapp1234It was further from the center of Niagara than I expected, and the city bus that stops right in front of the hotel is convenient, but the city bus arrival and departure information is not linked to Google, so I was quite confused. It may be good for those who have a rental car. The hotel interior is average and clean. The lighting is a little dim. The children were delighted with the playroom and pool. They gave us vouchers for the game center, and the staff was very kind. There is a washing machine, but depending on the room, you have to pass a cabana and it is far away. There were groups in the cabana that were making noise until late at night, and they would call out to people with children, which was unpleasant.
JJazzuniverseJust a short walk from the waterfall and near the casino. The surrounding area has plenty of restaurants but few supermarkets. Overall, it’s worth the price — the breakfast is good, and the staff provided good service.
GGuest UserThe hotel needs huge improvement. The room had furniture that is old and pretty stained fabric. The water had to run for at least 20 min before you get warm water.
The list is long but the worst of all is $25 dollars parking per day that you charge on the top of the
charge for the room. Being there for three days I saw parking as low as $5 per day..I will never go back nor recomend this place to any of my friends
GGuest UserFacilities: Ordinary hotel facilities, excellent location, 5 minutes walk to see the horseshoe waterfall in the morning, there are many restaurants downstairs and Starbucks
Hygienic: The room is a bit smelly, it may be close to the big waterfall, it is very humid, but fortunately, it will stay for one night.
Service: It's OK, I received about 70 yuan for environmental protection, I didn't hear it clearly.
The price is right, the price is high, the parking is 35 Canadian dollars, you can go to the nearby parking lot, 10 knives can be, the bargain is no problem, the Indians have no law. You can stop at the door for 15 minutes to check in
GGuest UserThe room was bigger than expected, the beds were OK, pillows a bit lumpy but didn’t make sleep impossible. The motel is close to Clifton Hill and all the attractions they offer, easily walkable area. The indoor pool was a nice addition (but would be better if a couple degrees warmer for us older folks!) Fridge/microwave would be nice but not the end of the world. Ice readily available at the check in desk. Overall good value for what we paid, would stay there again