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9.2/10
Great
주주님의 빛All the events and activities inside the Great Wolf Rouge Hotel were truly unforgettable memories, gratitude and appreciation for our family. It was the best❤️
GGuest UserThe staff at the hotel were very friendly and helpful. Great service from everyone we dealt with right from the front desk to the cleaning staff to the lady who brought us breakfast every morning. The day started with an excellent breakfast serviced right in our room which was a nice touch.
My only complaint was having to pay for parking. I was aware of these ahead of time but given the cost of the room, it really should have included the parking.
GGuest UserThe hotel boasts an excellent location: just a 5-minute walk from the WEGO bus stop for the scenic area, it offers fantastic views of the Three Waterfalls and evening fireworks. Plus, it's right next to a bustling commercial street with plenty of entertainment and dining options. The 11th-floor restaurant provides a lovely ambiance for breakfast, especially from its window seats, and the meal selection is quite extensive.
Aapp1234It was further from the center of Niagara than I expected, and the city bus that stops right in front of the hotel is convenient, but the city bus arrival and departure information is not linked to Google, so I was quite confused. It may be good for those who have a rental car. The hotel interior is average and clean. The lighting is a little dim. The children were delighted with the playroom and pool. They gave us vouchers for the game center, and the staff was very kind. There is a washing machine, but depending on the room, you have to pass a cabana and it is far away. There were groups in the cabana that were making noise until late at night, and they would call out to people with children, which was unpleasant.
GGuest UserThe hotel really needs to listen to its reviews. Most people have really damned them for being a dirty stinky cesspit of a venue but actually it is pretty amazing. Very smart foyer, lovely warm and cosy rooms and an amazing location. However, the internet is SUCKY away from the foyer - I had to talk with reception and a support tech person to explain that the internet was bad in the room and it was turned around to seem like I was wrong. Get more routers in, it’s not that difficult. Also, breakfast MUST INCLUDE healthy options. There is not a fruit or vegetable in sight. If you don’t count the options of raspberry or strawberry yoghurts.
Personally, I think the hotel should rethink their pricing strategy. It is far too affordable; and breakfast (with fruit and veg) should be an upsell option. You have the location! You have an amazing swimming pool and hot tub! You even have top quality toiletries! I would have paid twice the rate without breakfast, which most properties in the area are doing.
Sorry for my rant but I know the hotel should and can do better.
GGuest UserFacilities: Ordinary hotel facilities, excellent location, 5 minutes walk to see the horseshoe waterfall in the morning, there are many restaurants downstairs and Starbucks
Hygienic: The room is a bit smelly, it may be close to the big waterfall, it is very humid, but fortunately, it will stay for one night.
Service: It's OK, I received about 70 yuan for environmental protection, I didn't hear it clearly.
The price is right, the price is high, the parking is 35 Canadian dollars, you can go to the nearby parking lot, 10 knives can be, the bargain is no problem, the Indians have no law. You can stop at the door for 15 minutes to check in
GGuest UserSuch a beautiful place, close to everything, an amazing breakfast dining , good service. Front desk was someone new she didn't give right directions to two disappeared people, no porter but we did get someone to help when we did get a trolley and they also gave wrong directions to parking ut we figured it out a d the rest was an amazing stay. Very damp in the room but I guess it's all part of being that close to falls.
LLindaA clean centrally located motel. Room was spacious. Bathroom facilities were very cramped, shower was a capsule with no lights in it. Drawback is that it is not senior citizens friendly. Room upstairs and down several halls and steps. Pool was indoors and clean although we did not go in.
Had a hair dryer, coffee pot, but no refrigerator. we would consider staying there again if we go back, just a lot of walking.