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9.2/10
Great
GGuest UserThe staff at the hotel were very friendly and helpful. Great service from everyone we dealt with right from the front desk to the cleaning staff to the lady who brought us breakfast every morning. The day started with an excellent breakfast serviced right in our room which was a nice touch.
My only complaint was having to pay for parking. I was aware of these ahead of time but given the cost of the room, it really should have included the parking.
GGuest UserAfter 10 days i still did not receive my bill.they charged me without sending bill and when i contacted them they said we sent it and we can not send it anymore.i told them i did not receieve but they insist we can not send bill again.one time bill ,funny.it seems ehen they send bill it will be gone from their database.zero for customer service in canada
CCherylClean room with comfortable beds with some slight wear and tear. But 8th floor could not see the falls. We could see a glimpse of the river past the parking lots/skylon. In the middle between Clifton hill and table rock. Should be walkable but was too cold to walk the night we were there.
MM220415****Facilities: The hotel is quite old. There are many restaurants around. The hotel is connected to the water park. It can be played with children. But it is similar to the water park in the big city in China.
Hygienic: The room is very clean, but the water in the water park is not very clean
Environment: The hotel is old. Parking is charged. There are many restaurants around but parking is more difficult. The hotel room is particularly poorly soundproofed. There is a stupid person in the middle of the night. It is very noisy to shovel snow outside, but what kind of bicycles do you need at this price?
Service: Basically no service, luggage can not be stored, but! For this price, don't ask for any bicycles.
GGuest UserI recently stayed at the Courtyard Niagara Falls and had an amazing experience from start to finish. The hotel is in a perfect location—just a short walk to the falls, Clifton Hill, and plenty of great restaurants.
The room was spacious, clean, and very comfortable, with everything we needed for a relaxing stay. The staff were incredibly friendly and helpful, always happy to answer questions or give local recommendations.
The facilities were excellent, including a nice pool and well-equipped fitness area. Parking was convenient, and check-in/check-out were quick and easy.
Overall, this is a fantastic place to stay if you’re visiting Niagara Falls. I’ll definitely be coming back!
Aapp1234It was further from the center of Niagara than I expected, and the city bus that stops right in front of the hotel is convenient, but the city bus arrival and departure information is not linked to Google, so I was quite confused. It may be good for those who have a rental car. The hotel interior is average and clean. The lighting is a little dim. The children were delighted with the playroom and pool. They gave us vouchers for the game center, and the staff was very kind. There is a washing machine, but depending on the room, you have to pass a cabana and it is far away. There were groups in the cabana that were making noise until late at night, and they would call out to people with children, which was unpleasant.
GGuest UserThe location is super due to the proximity to the Niagara Falls. The rooms are in principle okay, but a refrigerator would be great. We had it everywhere so far, just here not. But there was delicious Nespresso coffee for it.
GGuest UserFacilities: Ordinary hotel facilities, excellent location, 5 minutes walk to see the horseshoe waterfall in the morning, there are many restaurants downstairs and Starbucks
Hygienic: The room is a bit smelly, it may be close to the big waterfall, it is very humid, but fortunately, it will stay for one night.
Service: It's OK, I received about 70 yuan for environmental protection, I didn't hear it clearly.
The price is right, the price is high, the parking is 35 Canadian dollars, you can go to the nearby parking lot, 10 knives can be, the bargain is no problem, the Indians have no law. You can stop at the door for 15 minutes to check in
GGuest UserThe room was bigger than expected, the beds were OK, pillows a bit lumpy but didn’t make sleep impossible. The motel is close to Clifton Hill and all the attractions they offer, easily walkable area. The indoor pool was a nice addition (but would be better if a couple degrees warmer for us older folks!) Fridge/microwave would be nice but not the end of the world. Ice readily available at the check in desk. Overall good value for what we paid, would stay there again