Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Jul 23, 2025
Guest User
After 10 days i still did not receive my bill.they charged me without sending bill and when i contacted them they said we sent it and we can not send it anymore.i told them i did not receieve but they insist we can not send bill again.one time bill ,funny.it seems ehen they send bill it will be gone from their database.zero for customer service in canada
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Price per night from:TRY 16,378
Posted on Oct 16, 2024
Guest User
The staff at the hotel were very friendly and helpful. Great service from everyone we dealt with right from the front desk to the cleaning staff to the lady who brought us breakfast every morning. The day started with an excellent breakfast serviced right in our room which was a nice touch.
My only complaint was having to pay for parking. I was aware of these ahead of time but given the cost of the room, it really should have included the parking.
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Price per night from:TRY 7,151
Posted on Jun 26, 2026
Guest UserThe room was very clean, spacious, and beautiful. The view was average since we were on the second floor, but the steak at THE KEG, located inside the hotel, was delicious. The location is also great; you can walk to the falls in about 15 minutes. Our family had a wonderful time.
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Price per night from:TRY 5,181
Posted on Jan 2, 2026
Guest User
The location was fantastic. The bath quickly warmed up, allowing me to thaw out from the cold. It was easy to get to Table Rock, Rainbow Bridge, and the fireworks display area.
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Price per night from:TRY 5,282
Posted on Jun 24, 2026
KellyljialI had a wonderful stay at Sheraton Fallsview Hotel. The hotel exceeded my expectations the room was spacious, spotless, and offered stunning views of Niagara Falls.
A special thank you to Agnes at the front desk for her exceptional hospitality. We arrived quite late at around 10 PM, and she warmly welcomed us with chocolates upon check-in. She also kindly arranged a late check-out for us, which was greatly appreciated after a long day of travel.
The combination of excellent service, comfortable accommodations, and breathtaking views made our stay truly memorable. I would definitely recommend this hotel and look forward to staying here again in the future.
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Price per night from:TRY 10,097
Posted on Dec 28, 2025
M220415****
Facilities: The hotel is quite old. There are many restaurants around. The hotel is connected to the water park. It can be played with children. But it is similar to the water park in the big city in China.
Hygienic: The room is very clean, but the water in the water park is not very clean
Environment: The hotel is old. Parking is charged. There are many restaurants around but parking is more difficult. The hotel room is particularly poorly soundproofed. There is a stupid person in the middle of the night. It is very noisy to shovel snow outside, but what kind of bicycles do you need at this price?
Service: Basically no service, luggage can not be stored, but! For this price, don't ask for any bicycles.
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Price per night from:TRY 7,222
Posted on Jul 27, 2026|Queen Room
Guest UserVery clean and supportive staff they are very helpful. Very well organised & knowledgeable. The place is very tidy and easy access to the uber and metro. All the staff were very friendly and welcoming. They guided us for visiting all the attractions .
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Price per night from:TRY 6,626
Posted on Aug 9, 2025
Anonymous User
The room is big enough, there is a free toothbrush, you have to ask the front desk to get it, that is, the air conditioning sound is sometimes loud, but there is no elevator, you need to take the stairs. Parking is 20 plus, convenient to travel, and the surrounding area is a playground. Very close to the Great Waterfall, opposite the Ferris wheel.
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Price per night from:TRY 5,253
Posted on Dec 21, 2025
jackey~Z
The hotel is built on a slope, and the waterfall viewing platform is just a five-minute walk downhill, which is very convenient. However, the hotel is a bit old. Free parking is available, offering good value for money.
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Price per night from:TRY 4,556
Posted on Jul 24, 2025
Joe Ciampo
The set up of the building is confusing if you’re not familiar with it the attendant on staff was little to no help . After explaining to him my elderly mother needed to get to her room , I asked twice for help , he showed very little kindness and no actual professionalism at all .
The room was clean , air conditioning works well . Breakfast could use some fruit ? Nothing for a vegetarian.
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Price per night from:TRY 3,974