Spa hotels in Niagara Falls

"Loved my stay Heater & MayQueen are and were amazing customer service, communication and more two amazing women who helped add to the stay I had planned for my mothers birthday. We loved our stay the view of the Falls were amazingly beautiful. At check in I was given discounts to help enhance our trip or give us extra things to do. The view from the restaurant on site was ok and having a wider range of options to choose from would have been nice but food was good. Overall great stay!"

"The hotel really needs to listen to its reviews. Most people have really damned them for being a dirty stinky cesspit of a venue but actually it is pretty amazing. Very smart foyer, lovely warm and cosy rooms and an amazing location. However, the internet is SUCKY away from the foyer - I had to talk with reception and a support tech person to explain that the internet was bad in the room and it was turned around to seem like I was wrong. Get more routers in, it’s not that difficult. Also, breakfast MUST INCLUDE healthy options. There is not a fruit or vegetable in sight. If you don’t count the options of raspberry or strawberry yoghurts. Personally, I think the hotel should rethink their pricing strategy. It is far too affordable; and breakfast (with fruit and veg) should be an upsell option. You have the location! You have an amazing swimming pool and hot tub! You even have top quality toiletries! I would have paid twice the rate without breakfast, which most properties in the area are doing. Sorry for my rant but I know the hotel should and can do better."