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8.6/10
Very Good
MM220415****Facilities: The hotel is quite old. There are many restaurants around. The hotel is connected to the water park. It can be played with children. But it is similar to the water park in the big city in China.
Hygienic: The room is very clean, but the water in the water park is not very clean
Environment: The hotel is old. Parking is charged. There are many restaurants around but parking is more difficult. The hotel room is particularly poorly soundproofed. There is a stupid person in the middle of the night. It is very noisy to shovel snow outside, but what kind of bicycles do you need at this price?
Service: Basically no service, luggage can not be stored, but! For this price, don't ask for any bicycles.
GGuest UserI recently stayed at the Courtyard Niagara Falls and had an amazing experience from start to finish. The hotel is in a perfect location—just a short walk to the falls, Clifton Hill, and plenty of great restaurants.
The room was spacious, clean, and very comfortable, with everything we needed for a relaxing stay. The staff were incredibly friendly and helpful, always happy to answer questions or give local recommendations.
The facilities were excellent, including a nice pool and well-equipped fitness area. Parking was convenient, and check-in/check-out were quick and easy.
Overall, this is a fantastic place to stay if you’re visiting Niagara Falls. I’ll definitely be coming back!
LLK YauThe check-in experience was smooth, thanks to Samantha at the reception who provided clear and helpful information. I appreciated being assigned a room that matched my preference—away from the lift. We had a brief stay at the room for dropping the luggage before heading out to explore around. I noticed some cleanliness issues upon entering the room after the fireworks show, particularly hair on the floor at the entrance and in the washroom, which made me question if it had been properly cleaned beforehand. I informed the front desk about the issue in the next morning. Thankfully, Satveer promptly addressed the issue while I was out, and I returned to a much cleaner room. The bed and pillows were ideally firm—just what we needed for a good night’s rest. One downside was the loud noise from the air conditioner, which affected the overall comfort slightly.
DDee ZanettiAmazing property, very clean, renovated and the staff are great! From the outside the property looks wonderful, on the inside it looks even better!
Team is super friendly and attentive! Walking distance from the falls, and all attractions. A true gem 💎
Highly recommended !!
GGuest UserI was a tad decepted in the facilities available upon booking. When I looked through the pictures of the hotel it was shown and depicted as having a restaurant with great views of Niagara Falls. Hotel does not have this it's images from another place. Hotel was a decent price and quite clean. We got in at about 10pm and when we got to our room and my friend went to use the bathroom the door came off one hinge... did get it fixed the next day but reception did not answer the phone at all even in the after hours number. Breakfast was OK but the breakfast area is right next to the pool so you do get the chlorine smell. They did store our luggage but it wasn't very secure was just behind the desk where if anyone wanted to they could quite easily get to the bags. Otherwise most things were within a 10 minute walk hotel did have a lot of pamphlets available for local activities.
GGuest UserThe staff is great but the hotel is run down. I paid $220 for a night and the carpet was all lifting in the room. They tried to hide it with a chair. The hallway carpets are disgusting and leave the halls smelling musty. The best part though, kids staying with us and they put us in a room where the window was so cracked that one wrong tumble into that window you’d be gone. They thought packers clear tape would fix it.
GGuanhaitingtaotourAs a global chain hotel, the price in Niagara Falls is much cheaper than Marriott, Sheraton, Hilton and other hotels. Although the hotel is a 10-minute drive from the Great Falls, it is still a great value for friends who drive by themselves.
We booked a queen room with two large beds, which is more than 30 square meters. Each room has cable TV and a work desk. A coffee machine and ironing facilities are also provided. The rooms are clean and hygienic, and it is very comfortable to sleep at night. The hotel also has an indoor swimming pool, gym and business center.
The hotel is located opposite the ”White Water Walk” attraction in the Grand Canyon. It is only 2.5 kilometers away from Niagara Falls, Niagara Cruises, and Niagara Falls. It is only a 5-minute walk to the Niagara Railway Station, which is very convenient.
GGuest UserWhat they say about first impressions rings true here. Our room was on the second floor in a corner, and to get there, we had to walk through clouds of cigarette smoke from the many people smoking outside their rooms. And right by our door, there was a bucket of still smoldering cigarette butts.
The room was okay, but not the cleanest. There were a lot of assorted hairs on the bathroom floor, and the ceiling fan had not been cleaned for years. The only window in the room had also not been cleaned in a very long time. And it was seriously lacking in amenities. There was no coffee maker, but we did manage to borrow a kettle from the front desk. The television had no channels and only had streaming services. Luckily, some previous customer left themselves logged in to Apple TV. Wayne, if you are reading this, thanks! And the breakfast were very basic - frozen waffles or toast.
Next time we are in Niagara Falls area, we will definitely be looking elsewhere.
NNini111The hotel is across from a shopping mall, but a bit far from the falls, requiring a drive. The room was spacious and clean, with a suite featuring a double sofa, a small refrigerator, and a microwave. There were two bottles of mineral water on the bar, each costing 2.75 Canadian dollars. Parking was 20 Canadian dollars per day, and I was given a 15% discount coupon for dining and Starbucks upon check-in. I had read reviews that the hotel was double-charging, and I repeatedly confirmed with the front desk what was included in the room rate upon check-in, but was still charged upon check-out.
TTati11We stayed for just one night upon our arrival from Toronto, as we were unable to secure additional days at another hotel. The room was spacious, featuring two queen beds and effective air conditioning. The bathroom was also roomy and well-equipped with all necessary amenities. Breakfast offered a good selection with self-service options and standard choices. I would definitely recommend this hotel for a short stay.