Featured facilities: Parking, Laundry Service (On-Site)
Very Good
55 reviews
8.8/10
1 night
From VND 371,404
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Featured facilities: Parking, Laundry Service (On-Site)
Great
37 reviews
9.1/10
1 night
From VND 1,189,244
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9.3/10
Great
GGuest UserThe location of the hotel is quite good. Although it is on a small road, it is only 100 meters away from the main street, next to the Parliament Building, opposite the National Museum, and within 10 minutes' walk to Freedom Square and the subway station. It is not far from the old town. The hotel room is large and comfortable, the breakfast is very good, not only has a cold buffet but also hot meals that can be ordered (free), and the front desk staff is warm and service-oriented.
GGuest UserI have only good things to say about this hotel, my only caveat being that (like most tourists) I used it mostly as a place to sleep.
The location is absolutely perfect, right in the middle of everything in Tbilisi. I didn't try the breakfast but it looked good, and is served till 11am which is handy if you've been out till late the night before. The vibe is fresh, with some bold design touches. Everyone at Reception was friendly and spoke good English. The room was clean, with ample lighting. The bed was fine, and not too soft. There were two complimentary bottles of water, and they got replenished every day. I did have a problem with the quilt being too hot at night, but I have this problem with quilts in hotels generally (and I'm sure they'd have changed it if I had asked).
I stayed 4 nights and one of those happened to be my birthday. I obviously didn't mention it to anyone, but when I came back to the room that evening I found a complimentary slice of cake from the hotel, with 'Happy birthday' written in chocolate! I thought that was a lovely gesture.
ZZarinaThe hotel is located near to the old city (10 mins by walk). It was clean, rooms are big, breakfast could be better but it was also ok. I really liked the room with two big terraces. I would definitely recommend this hotel.
NNoppasornLast night I landed late and checked in at 1.00am. When I arrived at the hotel, a tall European male staff asked me “who are you” and was very unfriendly. I didn’t want to cause any trouble so I talked to him nicely. I came with my boyfriend and my bag. Anyone who saw me would know that I was a tourist. After entering the hotel, he checked me in for more than 40 minutes and couldn’t find my booking. He behaved very badly throughout the check-in process and even charged me even though I had already paid on the Tip.com app. in the morning , at 8.55am in the morning, he opened my bedroom. It was a terrible day in Georgia. He made me feel suspicious and unsafe here. Please let the hotel handle this matter with this person. Because this man’s behavior is very unsafe for tourists. Or is it because he sees me as Asian, so he bullies me?
Your hotel is a very good hotel. I don't think your hotel should be ruined by people behaving in such an unsafe way towards customers.
The first night I was hoping to relax and start my Christmas break, but the first time I encountered something bad like this. I am very disappointed and sad.
GGuest UserThe beds were very clean and the view was amazing from the 10th floor. Our room was always cleaned up whenever we would come back to the room everyday. The bathrooms cleanliness and shower was amazing and very good quality. The staff were very nice and all spoke English, giving us a comfortable and pleasant experience at the Hilton Hotel.
GGuest UserThe hotel's ambiance is very quaint and quite interesting, but the rooms are really small and lackluster. The elevator is often out of order. On our first day, the elevator suddenly went dark. I thought I should call for help, but it suddenly cleared up. When I checked out, the entire second floor was without power. The restaurant is indeed beautiful, and the breakfast was the best I've ever had at a Georgian hotel.
GGuest UserThis place deserves a lot of credit for doing things a bit differently. The design features and floor plan are quite special. We loved some of the details like the record player and projector with streaming access. But once you look closer it is a little rough around the edges for the price that we paid.
Service was also very hit and miss. When we arrived, no one greeted us, instead staff was talking to each other and looked confused when we said we wanted to check-in. In Tbilisi, we had no problem with communicating in English, but the staff here had trouble communicating with us several times. In general, they were friendly though and took time to show us the room.
When we ordered a drink through the room service from the bar downstairs, it came in a flimsy plastic cup that was only have full.
Also be aware, that the window is towards the courtyard where there is a restaurant and bar that closes late and draws some pretty noisy crowds.
The location is great, though, and we did enjoy our stay here. With a little more attention to detail, this would be a great place!
GGuest UserThe location is good. It is in the old district. By 10 minutes walk, you can go to a main metro station. The breakfast is good and the room is spacious.
GGuest UserBreakfast could do better but other than that and the cleaning ladies need to be a bit quite when they are cleaning the rooms specially in the morning.They need to do some renovations as well.
Other than that all good. I requested to extend for two nights very last minute but they agreed without hesitation.
Rooms are cleaned well.
GGuest UserХороший отель за свои деньги. Даже придираться не хотелось. Брали на несколько суток. Отдохнуть после дороги - самое то! Рядом станция метро, недалеко Карфур. На ресепшене был русскоговорящий парень, подсказал нам по метро и в целом был доброжелательным.
Номер чистый, душевая тоже. Панорамные окна, с 6-ого этажа был отличный вид на горы. Рядом оживленная дорога, но дискомфорта не было.