Featured facilities: Fitness Room, Body Care, Massage Room
Great
54 reviews
9.0/10
1 night
From AED 586
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9.4/10
Amazing
GGuest UserWe were a bit unlucky with our stay because there were protests around the parliament (right next door) at that time. So last night was pretty sleepless for us. If the room had been well insulated it wouldn't have been a problem at all, but obviously it isn't. I know that hotel can't necessarily do anything about it and I also understand the people who are currently fighting for their rights and freedom. I would have been happy if we had been made aware of the upcoming protests and perhaps offered us another room from the staff. A combination of unfortunate circumstances. Therefore a positive rating anyway, in the hope that we would have better luck next time. All in all we enjoyed our stay here.
GGuest UserOur recent stay (10-17 January 2026) at Tbilisi Philharmonic by Mercure Hotel was excellent in every aspect. The staff were extremely friendly and professional, with exceptional service provided by Natia, the hotel receptionist. After flying more than 14 hours from Singapore to Tbilisi, she kindly allowed us to check in slightly earlier, which was greatly appreciated. She also recommended a local restaurant serving delicious Georgian cuisine, which turned out to be an excellent suggestion. Another friendly hotel receptionist we would like to commemorate was Daviti, he was not only friendly but also understanding and gave good tourist suggestions.
The location is superb, with many supermarkets, cafés, and restaurants nearby, and it is conveniently close to Chachava Clinic. When arranging transport to the airport via Bolt, the hotel staff were very helpful in entering the side-door pickup location for us. The road in front of hotel is a busy road with bus lane hence entering into the Bolt cars will not be ideal.
The room was very clean, cozy, and spacious. A particularly thoughtful feature was the hot and cold water filter machine located near the lift area, making it extremely convenient to refill water without the need to purchase bottled water from the supermarket.
Overall, this was a very comfortable and well-managed stay under the Mercure brand, and we would highly recommend this hotel to other travelers.
GGuest UserMarjan Plaza is a relatively new hotel which is located close to a metro station making it very easy to reach many points of interest. The hotel is spotless, has a beautiful pool and spa area, good breakfast, very nice staff. We felt at home at this hotel and will certainly return. The value for cost is fantastic and therefore I highly recommend this hotel.
The only thing I would consider changing is the opening time of the pool and gym. They open at 9am whereas most people who are in to sports would prefer working out/swimming before breakfast so it would be nice if the pool and gym would open at 8am.
AAntenor X.What an amazing hotel with the most perfect location. Clean and spacious room steps away from the old town. I could not have asked for anything better. I will definitely book again next time I am in Tbilisi.
Kkacha uluchadaI love this hotel. The interior is very art. Nice hotel staff, and the great thing is breakfasts. I really enjoy when l stay at this hotel👍
GGuest UserGreat hotel and helpful staff. I had spent 30 minutes at reception before coming to my room, sorting out the next day’s trip, with the staff who was especially helpful. After that, I came upstairs, changed clothes, and was finally ready to rest. Shortly after, I was asked to come back down just to pay for and collect my laundry (express service to which I had to call and followup for). I was extremely tired and not feeling well, so I asked 3–4 times if they could make an exception and bring it upstairs. They refused, saying it’s hotel policy that all payments must be made at reception, a ridiculous policy for a hotel of this standard. Ironically, the same night we ordered food to the room, and they brought a card machine upstairs and took payment on the spot. I had actually planned to rebook this hotel but I decided against it solely because of this inconvenient and inconsistent policy.
GGuest UserThe room is big and nice. A decent mid-range to high-end hotel.
The location is very good and the transportation is convenient.
The large parking lot at the door is very friendly and convenient for parking
AAnonymous UserThe hotel itself and its amenities are nice. The swimming pools (indoor and outdoor) look pretty good and the lobby is very clean and stylish. The bar at the swimming pool and on the first floor is pretty nice, cocktails were amazing although little pricey.
However, the service was questionable. First of all, the restaurant on the first floor: waiting time for food - 1h(!), we had to go for lunch to nearby hotel (shoutout to Golden Tulip rooftop restaurant). Secondly, the staff forgot to put mini kits in our room (soap/lotion/razors/cotton pads/shower caps/etc). Thirdly, we went to the pool at 9:30am, there weren’t enough pool towels for 6 people. And lastly the room service was outrageously slow at night. Nobody picked the phone for 15 min. straight, we had to call the reception and guest service. After they took our order, it was another 45-50 minutes before our food came (it wasn’t much just tea and some cheese pie).
Overall, the hotel is ok, but service needs improving. I visited a few Marriott hotels (participant of Marriott Bonvoy program), this one looks like Sheraton, but doesn’t feel like it.
KkamgpdjThe location is far from the center and you need to be careful as you can't go without using a taxi or bus. The equipment said toothbrush and bathrobe, but it wasn't in the room.
I didn't have a bathtub in my room, so I told the front desk to change to a room with a bathtub.
The luxury of the rooms and facilities is comparable to that of a 5-star hotel, but the service was the impression that it was a 4-star hotel.