Featured facilities: Fitness Room, Body Care, Massage Room
Very Good
128 reviews
8.8/10
1 night
From SGD 164
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9.6/10
Amazing
GGuest UserHotel was quite new. Location for us was not ideal as in the middle of the touristic center of the city which meant that there was a lot street noise which meant that it was impossible to sleep with open window and hawking and touting in the streets right outside of the hotel. Beds and breakfast were both excellent, shower looked good but was inadequate as very low water pressure and inconsistent temperature, lighting in the room was also a miss. Personnel very friendly and cooperative and gave us some good advice on where to eat on first night. Building is beautiful and lobby very nice.
GGuest UserOur recent stay (10-17 January 2026) at Tbilisi Philharmonic by Mercure Hotel was excellent in every aspect. The staff were extremely friendly and professional, with exceptional service provided by Natia, the hotel receptionist. After flying more than 14 hours from Singapore to Tbilisi, she kindly allowed us to check in slightly earlier, which was greatly appreciated. She also recommended a local restaurant serving delicious Georgian cuisine, which turned out to be an excellent suggestion. Another friendly hotel receptionist we would like to commemorate was Daviti, he was not only friendly but also understanding and gave good tourist suggestions.
The location is superb, with many supermarkets, cafés, and restaurants nearby, and it is conveniently close to Chachava Clinic. When arranging transport to the airport via Bolt, the hotel staff were very helpful in entering the side-door pickup location for us. The road in front of hotel is a busy road with bus lane hence entering into the Bolt cars will not be ideal.
The room was very clean, cozy, and spacious. A particularly thoughtful feature was the hot and cold water filter machine located near the lift area, making it extremely convenient to refill water without the need to purchase bottled water from the supermarket.
Overall, this was a very comfortable and well-managed stay under the Mercure brand, and we would highly recommend this hotel to other travelers.
MMuzijinliOverall, it lives up to Marriott's quality. Its prime location is the biggest advantage, perfect for a casual city walk. The room offers a view of Holy Trinity Cathedral, and a taxi ride there costs only about ten yuan. It's also very convenient for getting to the cable car, the bell tower, and so on. There's a large park nearby, and I really envy such a chill living environment.
GGuest UserThe hotel was exceptionally clean, and everything felt brand new. The fantastic location made it incredibly convenient for getting around, being just a few minutes' walk from the metro station. The surrounding area also boasted plenty of convenience stores and charming small restaurants, offering an authentic taste of local life.
AAnonymous UserVery central and close to all the sights. Lovely hotel, beautiful rooms and great facilities. Staff were very attentive, friendly and helpful. Could not have done more to help us.
One small issue was that we ate breakfast later (9:45, it finished at 11) and often some of the buffet foods were empty and not being replaced. The bread wasn’t fresh and the fruit had been out a while. Having said that, we mentioned this to one of the staff and they did make the effort the following day to provide more of the foods that were out earlier which meant a lot to us.
Very good stay- would definitely recommend!
GGuest UserI was really impressed with this hotel in every respect. The location provides easy access to Old Town, staff were friendly and professional, breakfast was good, and the bar on the 6th floor was a welcome addition. Will definitely stay here again.
AAnonymous UserThe hotel itself and its amenities are nice. The swimming pools (indoor and outdoor) look pretty good and the lobby is very clean and stylish. The bar at the swimming pool and on the first floor is pretty nice, cocktails were amazing although little pricey.
However, the service was questionable. First of all, the restaurant on the first floor: waiting time for food - 1h(!), we had to go for lunch to nearby hotel (shoutout to Golden Tulip rooftop restaurant). Secondly, the staff forgot to put mini kits in our room (soap/lotion/razors/cotton pads/shower caps/etc). Thirdly, we went to the pool at 9:30am, there weren’t enough pool towels for 6 people. And lastly the room service was outrageously slow at night. Nobody picked the phone for 15 min. straight, we had to call the reception and guest service. After they took our order, it was another 45-50 minutes before our food came (it wasn’t much just tea and some cheese pie).
Overall, the hotel is ok, but service needs improving. I visited a few Marriott hotels (participant of Marriott Bonvoy program), this one looks like Sheraton, but doesn’t feel like it.
KKumiss_wangA hotel with a great sense of design. I especially like their bathroom and hotel color matching. It is very comfortable and harmonious. The bathroom feels gentle and romantic. The only flaw is that the bottom of the bed should not be cleaned properly, and there is a large sticky area. In order to prevent myself from seeing it, I pushed the bed over to cover it.
The breakfast is also very good, and the fruit is super fresh.
I also experienced afternoon tea in the hotel in the afternoon. The hot chocolate should be the most sticky I have ever tasted. I think it is a bit like chocolate syrup, hahaha
GGuest UserHotel itself was fine along with the breakfast. The spa was amazing, but I had 2 big problems with the hotel which is service and cleaning:
1. Cleaning: Rooms were not cleaned 3/12 days of the trip where we had to request multiple times those days to clean and sometimes it wasn't even cleaned properly as the room had multiple dead bugs on the floor, especially under the nightstands.
2. Service: The day I checked out my gold bracelet went missing after the cleaning that morning (my friend stayed an extra day). I dug through trash outside after a long battle for them to take me there. We searched the whole room, I spoke to cleaning and more. As I left (15) I spoke to front desk. On 16&17th I emailed. On 18&19th I called. On the 19th I was finally helped and told that he will finally ask around and email me back. It took 5 attempts for them to start bothering and it has ruined the experience for me.
If you go really take care of your belongings, but the location is great and so is the pool.
GGuest UserVery good, clean and convenient, there is a supermarket downstairs
Very good, clean and convenient, there is a supermarket downstairs
Very good, clean and convenient, there is a supermarket downstairs
Very good, clean and convenient, there is a supermarket downstairs recommended