Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Feb 10, 2026|Traveler’s Double Room
XiaohanjiayouThe hotel's location is very convenient, right next to the Parliament building. It's up a small slope, so it's quiet. The room was spacious, and they provided water and basic toiletries. It was cleaned daily, and the front desk was always quick to address any issues. The breakfast selection wasn't huge, but it was sufficient. You could order omelets and coffee, and I always left feeling full. It was pretty good and exceeded my expectations!
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Price per night from:INR 5,843
Posted on Oct 25, 2026|Comfort Double Room, Pool Access, City View
Dr Anastasiia, MD, Rad, OrtoSurgery, CyberneticsLovely hotel, but charged twice — still waiting for a refund
Labirint Pool is a lovely hotel. It was comfortable, and I really enjoyed the property itself. Unfortunately, an unresolved double payment has overshadowed my entire stay.
I stayed from September 22 to 24, but my Trip.com booking showed October 22–24. I had already paid USD 94 through Trip.com. The owner, Zaza, told me there was a problem with the booking dates and asked me to contact support to change them.
I spent around three hours dealing with support and trying to resolve the booking issue instead of enjoying my holiday. Despite my existing payment, the owner insisted that I pay again. I felt pressured into transferring an additional GEL 250 to a Georgian bank card — approximately the same amount as my original payment.
I have completed all the refund requests and followed every instruction Trip.com provided. Yet I have received no refund from Trip.com, and Zaza has not returned the additional payment either.
This is completely unacceptable. I paid twice for one stay, and I am still spending my time chasing my own money. This has caused financial hardship and unnecessary stress.
I am asking Trip.com and Zaza to resolve this immediately, coordinate with each other, and refund the duplicate payment. I should not have to keep submitting requests and repeatedly asking for my money back.
The hotel itself was excellent, but the handling of this payment issue and the lack of a refund have been deeply disappointing. Please return the duplicate payment promptly and bring this exhausting situation to an end.
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Price per night from:INR 3,731
Posted on Sep 1, 2026|Family King Room
Yangguangxiaozhu123Picture 1 shows the view from our room's balcony, with Gergeti Trinity Church directly in front of us. Pictures 2 and 3 are of the hotel's atrium, which has a very pleasant ambiance. There are many great eateries near the hotel; the top-rated shawarma spot on Dazhong Dianping is right downstairs. You'll also find plenty of supermarkets and fruit stalls nearby, giving the area a lively, local feel. There's free underground parking, which is a huge plus for those traveling by car. It's also very close to the subway station, just a two-minute walk to many destinations. Aside from a bit of a communication barrier with the front desk (they struggled to understand us, making inquiries quite difficult), everything else was great. This is a highly recommended hotel with excellent value for money. It's a fantastic choice for a stay in Tbilisi.
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Price per night from:INR 7,449
Posted on Apr 23, 2026
Guest User
Stays at 3rd floor with a good view on the mountains. But to see the greatest view better go by stairs, not elevator.
Truly attentive, friendly, and helpful staff that can help you anytime.
The great recreational facilities listed on the website are all available and in good working order.
The restaurant deserves special attention. We tried a variety of dishes during our stay. Georgian cuisine is simply delicious. I highly recommend trying the cream soups and khinkali.
I’d like to add that the cheese pancakes were delicious, but I would have liked to have them—and the various breakfast options—served earlier; I missed having breakfast served early.
I’d also like to see a map or at least a bus schedule with the routes. That was definitely missing, and it wasn’t always easy to figure it out on my own using the apps.
And there are also lots of different birds in the area. I wasn’t able to do it on this trip, but maybe someone else will be lucky enough to wait for them and feed them by hand.
I wish this wonderful place and the people who work here all the best and continued success.
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Price per night from:INR 4,224
Posted on May 13, 2026|Executive Suite
Guest User
An exceptionally clean stay with unmatched, intuitive service!I spent a week at The Biltmore Hotel, and I can honestly say I have never been to a cleaner hotel. It doesn’t just look clean—it actually feels clean. As someone with severe skin sensitivities, it is rare for me to sleep through the night comfortably or use hotel towels without having skin issues, but everything here was immaculate and safe for my skin.The service is absolutely superb and intuitive. On my first day, I requested two extra bottles of water and extra towels (two large, two small). For the rest of my stay, the housekeeping team anticipated my needs and automatically left four bottles of water and four extra towels every single day. I loved that I didn't have to call and ask every time. The food at the hotel was also very nice.The only minor downside was that the room's water pressure was a bit weak. However, the incredible cleanliness and thoughtful service far outweighed this small issue. I highly recommend this hotel!
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Price per night from:INR 14,447
Posted on Sep 6, 2026|Executive Room With A King Size Bed
Lucas2026The hotel is in Vake. This is a nice business area but a bit far from the old city and touristic parts. The hotel is in a locally well known twisted highrise. The rooms showing their age and towels and linens are at the end of their life cycle. The hotel service in Georgia is one of the worst in the World and this one is no exception. I guess it is a residual cultural thing left over legacy from the USSR era.
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Price per night from:INR 9,744
Posted on Aug 20, 2026|Standard Single Room
Marianna SiI'm writing this review a bit late, but I stayed here at the beginning of July and was very pleased! Even though some renovations were still underway, it didn't bother me at all. The staff made sure there were no noises or smells. They even upgraded me to a room with a terrace. The breakfasts were absolutely delicious! The staff were polite and attentive 🫶🏽 I want to thank them for their hospitality!
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Price per night from:INR 7,097
Posted on Sep 6, 2026|Standard Double City View
Pugachev DenisIt's easy to get to, as the hotel is practically right at the entrance to Tbilisi. Parking is not an issue, and there are grocery stores nearby. The only downside is the road noise, but the soundproofing in the rooms is sufficient, so it's not a major problem. I enjoyed the breakfasts. The staff barely speaks Russian, and only a little English, but it didn't cause any discomfort. All questions and issues were resolved.
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Price per night from:INR 5,576
Posted on Mar 22, 2026
Guest User
The service was excellent, and the room was clean, comfortable, and well-equipped with everything needed. The pool and spa were a highlight—very clean, not crowded, and exceeding expectations for a hotel of this size.
The location is convenient, close to Holy Trinity Cathedral of Tbilisi, with a supermarket and several dining options nearby. The metro and bus stops are both within about a 10-minute walk.
The restaurant and room service were reasonably priced, although portion sizes could be slightly larger. Breakfast was very good, offering a wide variety of options and generous serving hours.
Overall, I really enjoyed my stay and would definitely recommend this hotel.
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Price per night from:INR 6,111
Posted on May 18, 2026
Guest User
We loved everything! The breakfast was delicious, the rooms were clean, the water and food were delicious! The staff was friendly, and there's a great new park across the street from the hotel! There's a professional swimming pool and a children's pool with a jacuzzi! 😁
We'll definitely choose this hotel when we visit Tbilisi.
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Price per night from:INR 6,364