Madison Hotels in Lanzhou

The room facilities are relatively new and the hygiene is well-maintained. The air conditioning noise is very low, which is great. Since I was traveling with two children, the front desk lady kindly offered an extra breakfast. The laundry room is very smart; it automatically dispenses detergent and disinfectant, and even sends WeChat notifications when clothes are ready. The breakfast quality is good.

The hotel environment is very good, the room is cleaned very clean, the lighting and ventilation are good, the bedding is soft and sleeps very well. The front desk service is warm and intimate, the details are in place, the travel is convenient, the overall experience is full, very satisfied!

This was my first time staying at the Meilun Hotel. I've heard it's similar to the Mercure, and overall it was alright. The hotel is located by the Yellow River, making it convenient to get around. Here are a few shortcomings: 1. Breakfast is a clear weakness. Apparently, it used to be Atour, but it seems to be below average. The variety and presentation of the food felt rather simplistic and haphazard; a little improvement would be great. 2. During my stay, I encountered several front desk staff. Some were quite enthusiastic, while others were rather curt. It felt like there was a lack of overall customer marketing strategy and script training. Their uniforms were also inconsistent, making it difficult to leave a good impression. In general, from the perspective of a chain hotel, many small details show significant room for improvement in standardization.