Hotel Illi

"I was immediately perplexed because they make you leave your room keys on the table at the entrance UNATTENDED and there you find them, perhaps, completely unattended. HOTEL Difficult to find and reach in a very narrow street. Difficult to understand where the entrance is. Upon arrival, the gentleman in charge of reception was not there and after waiting 20 minutes ringing the bell every minute, I had to call to see an elderly gentleman emerge from a small door, tucking his shirt into his pants and who had lost my reservation in a pile of scattered papers. A 3-star hotel that looks like a poor 1, a little dirty and broken down, stuck in the 90s. The breakfast was poor, sweaty, the rooms sticky, the room gloomy and dusty, the bathroom in the same condition, yes, clean, but not overly so, fixed everywhere. But the breakfast is truly top-notch, thrown across two tables, 4 low-quality cold cuts sweated out on the buffet—a buffet without spit guards, without coolers, 4 discount Tetrapacks with juices that had been open for who knows how long just passing around, hard bread, two jam tarts that looked like the ones in the bags kids use, poorly baked low-quality croissants, almost nothing that complied with HACCP regulations... I asked for a cappuccino from a guy behind the counter in normal clothes without a uniform, who looked for someone to make it, and finally it arrived, tasting of stale milk. And in the end I didn't say anything, I paid and left. During registration I had asked for an invoice but nothing, during payment I asked for it, and they took down the information, but nothing, during the dispute process again, but nothing. then they wrote to me that they had issued the invoice but they also made fun of me, I had even removed the previous review because it seemed too harsh to me (then they wrote to me that they had issued the invoice, oh well, then they also wrote to me that they were suing me, oh well) but given the mockery here it is again reuploaded identical. (I don't like being made fun of) and I hope it helps someone. The hotel was practically empty in mid-August and it faces the sea, the prices for August were fair, if there had been a minimum of adequate quality both in the structure and in the service, A This same review made on other platforms they responded with arrogance, and I think that's the wrong way to respond, , Never again but not even remotely."

Campeggio Italia