Pullman Properties in Sanya

Big shoutout to 'Butler Gu Gu Zhu' (the butler service)! I messaged them on WeChat a day in advance, and they upgraded me to a 12th-floor executive room with a full sea view. The unobstructed, direct ocean view from the balcony was absolutely stunning! The room itself was great in every aspect, with comfortable pillows and a bed. During check-in, I added access to the executive lounge for one adult and one child. The view from the 17th floor there was even more incredible. We enjoyed the breeze and some snacks. If you're not a big eater, the happy hour bites can even serve as dinner. However, the soft drink selection was a bit limited. The hotel's access to the beach was also very convenient: just go through an underpass, take two elevators, and you're right on the sand. There were plenty of activities for kids – my little one didn't even have time to try them all. Overall, it was a fantastic experience, and the staff were all very polite. I'll definitely be back!

Facilities: Very good, the overall ambiance is very comfortable, like a little Thai building. Plus, there's a buggy service daily to shuttle guests back and forth to their villas. Service: I was happily upgraded to a larger room this time, a villa with its own small pool and courtyard. The dining and TV areas are separate. The bedding in the room is good, and the cleaning lady was exceptionally polite. There's WeChat service, and all the hotel staff are very friendly and promptly help resolve any issues. The only thing is, sometimes it gets very busy at night, so if you need extra toiletries, it might take a while. Cleanliness: Very good. The cleaning staff are of high quality. Environment: I really like this architectural style; it's quite unique, and I took many photos. The only drawback is that for swimming, there's no indoor pool, so it's really cold. We were regretfully unable to swim this time, which detracted a bit from the travel experience. The villa pool needs someone to clear the fallen leaves daily, but we didn't end up using it. For entertainment, you need to go to nearby places. The hotel itself doesn't offer much in terms of entertainment.