Pullman accommodation in Sanya

Our stay at the Pullman Sanya Bay during this trip to Sanya was absolutely perfect – a definite five-star recommendation! The hotel's location is superb, directly facing the stunning Sanya Bay. There's an exclusive underground passage that leads straight to a private beach, which is both safe and convenient. The room was spacious and clean, and the balcony offered an amazing view. Waking up to the azure sea and sky, and watching the sunset in the evening, was simply beautiful. A special shout-out to our butler, Lily! Her service was truly impeccable. She proactively contacted us before check-in to provide helpful tips, and throughout our stay, she followed up constantly, always accommodating our requests quickly and efficiently. Knowing we had a child, she thoughtfully prepared kids' amenities and sand toys. When we wanted seafood, she recommended restaurants and even helped book transportation. She checked in with us daily, taking care of even the smallest details. Lily was so gentle and professional, ensuring our itinerary was perfectly arranged – it was incredibly heartwarming. The hotel facilities are also excellent. The swimming pool is large and clean, and the water park was a huge hit with the kids. The dining options are extensive; the breakfast selection was varied, and the seafood buffet was incredibly fresh. Overall, the environment is great, the service is outstanding, and the views are spectacular. Having a treasure like Lily as our butler truly elevated our vacation experience to the fullest! We'll definitely stay here again on our next visit to Sanya!

This was our first hotel stay in Sanya. Before booking, I was a bit worried after reading some reviews, so I decided to book just one night to try it out. I was pleasantly surprised – overall, I'm very satisfied and regret only booking one night. **Cleanliness:** The room was very clean and the bedding was super comfortable. You can tell the room has been renovated; there were none of the mold or aging signs mentioned in other reviews. **Service:** The front desk staff was polite, and check-in was very quick. The staff had already turned on the AC before we arrived. The shuttle bus was available on call; we stayed in the innermost villa, and the longest we waited was only five or six minutes. **Food:** The breakfast area was very crowded. We arrived late and had to walk around twice to find a seat. There was a good variety of Chinese and Western options, with plenty to choose from. We booked dinner upon check-in, and there were many choices available. The 'zaopo cu' hotpot was decent, and there was ample seating. **Facilities:** The swimming pool was very clean, with no leaves or insects floating around. My husband immediately jumped in and swam a couple of laps. It's also a great spot for photos. At night, the surroundings were very quiet, with no noise. The bathroom had a double vanity, and the bathtub was very large. **Only two minor regrets:** 1. The window in the bedroom facing the courtyard door had a slight gap and didn't close completely. I was worried about insects getting in at night. I suggest sealing it. 2. According to the platform photos, my room type was supposed to have sun loungers by the pool, but there weren't any in reality. Overall, I would definitely stay here again.