MGM Grand Properties in Shanghai

As a business traveler frequently visiting Shanghai, MGM West Bund's service has completely eliminated my travel anxiety. I must give a shout-out to Cici from Guest Relations! After my booking, Cici proactively reached out via WeChat to confirm my meeting schedule, arranged a quiet room on a high floor, and even thoughtfully prepared office essentials like a charging stand and file organizer. During my stay, upon learning I needed to print meeting materials, she arranged for the concierge to deliver them within 10 minutes, even double-checking the paper format beforehand. The high-speed Wi-Fi in the room was stable and fast, and the desk lamp provided soft, eye-friendly lighting. After check-out, Cici followed up on the invoice and even sent me transportation tips from the hotel to the airport. Her efficiency and thoughtfulness throughout the entire process allowed me to focus on my work without any worries. In terms of hardware, the river view room offered expansive views that helped alleviate fatigue, the bedding was comfortable ensuring good sleep, and the restaurant's business set meals were convenient and delicious. This is definitely my top choice for business trips!