Featured facilities: Swimming Pool, Executive Lounge, Spa
Good
9246 reviews
9.1/10
1 night
From €150
Check Availability
See All 5-Star Hotels in Shanghai
Latest Reviews for Shanghai hotels
See all
Browse reviews and ratings from real guests to find the 5-star Shanghai hotels that suits your needs.
9.8/10
Perfect
XXiexiaotingThis was my second stay here. I'd forgotten to book two consecutive nights previously, so when I arrived at the front desk, I asked for help. The lady at the front desk was very kind and arranged for me to stay two nights, even upgrading me to an apartment suite. The 110-square-meter room had a huge living room and an open kitchen with a fridge and a steam oven. It was very clean, and the service was enthusiastic. The hotel has a swimming pool, perfect for kids, and a small children's play area, which was enough to keep a boy busy with puzzles. You can see fireworks from the 22nd-floor meeting room, but if you want a really good view, I'd suggest finding another spot. The hotel is very close to Yaoxue and Haichang, and food delivery platforms are also very convenient, making it a great choice for family trips ❤️
Hotel near Dishui Lake and Lin-gang Area, Shanghai
Price per night from:€82
9.5/10
Outstanding
GGuest UserBack in Shanghai, after visiting Disney with my child, I experienced true five-star service from the moment the concierge opened the car door. Check-in at the front desk was quick and professional. I was especially thrilled to meet Jennie again at the front desk. Seeing that I had a child with me, she thoughtfully upgraded our room, provided kids' toiletries and a small bathrobe, and even set up a tent, which was a wonderful surprise and made my child very happy. Meeting Jennie actually made us feel like we were coming home, truly embodying the saying, 'You fall in love with a city because of one person.' This really rings true after staying at the Ritz.
The hotel's location is superb, with lovely views, and a shopping mall right downstairs. The room was spotlessly clean, and the soundproofing was excellent, ensuring we had a great night's sleep. The facilities are, of course, top-notch – comfortable bedding and charming night views. But what truly made me remember this city was every smile and every perfectly timed act of care from the hotel staff. Looking forward to my next visit!
Hotel near Lujiazui Area, Shanghai 4.6% of visitors choose this area
Price per night from:€292
9.5/10
Outstanding
AahjanI booked a hotel package through Ctrip that included breakfast, afternoon tea, and an Italian dinner, so all three meals were covered. In the evening, I could even use the minibar to mix my own cocktails.
The room was a 'Glamorous Shanghai' suite, facing the Lujiazui riverfront directly. From the outermost desk, to the chaise lounge in the middle, and then to the large bed and lounge area furthest in, all had windows offering direct views of the 'Lujiazui trio' (Shanghai Tower, Shanghai World Financial Center, and Jin Mao Tower) plus the Oriental Pearl TV Tower. Lying in the lounge area at night, sipping a cocktail and gazing at the cityscape outside, was incredibly relaxing. And although this room is primarily for its direct Lujiazui river view, you can actually catch glimpses of the Bund's curves from right by the window, including the green roof of the Peace Hotel.
Opposite the hotel, besides direct access to the Bund Promenade, there's also the Jinling East Road Ferry Terminal. This makes it convenient to take a ferry to the other side and stroll along the Riverside Avenue in Lujiazui, allowing you to take in the beautiful scenery of both banks of the Huangpu River.
So, for this price, with such a prime location, a first-class river view, and three meals included, the value for money is truly excellent! The service was also great; since we mentioned it was our anniversary, they even took the initiative to decorate the room.
Hotel near The Bund Area, Shanghai 17.3% of visitors choose this area
Price per night from:€151
9.5/10
Outstanding
GGuest UserFantastic stay! The location is really convenient for getting around and finding places to eat. The room was clean, tidy, and smelled fresh, and the bedding was so soft I slept incredibly well. The front desk staff were warm and attentive, and very quick to respond to any requests. I was very happy with the cleanliness and overall environment. I'll definitely choose this place again next time! It'll be my go-to for early morning flights from now on.
Hotel near Hongqiao Airport/National Exhibition and Convention Center, Shanghai
Price per night from:€60
9.4/10
Outstanding
IimnotminFrom the moment you step into the Waldorf Astoria Shanghai on the Bund, the elegant charm of Old Shanghai beautifully intertwines with the Bund's vibrant bustle. From your room, you can take in the Lujiazui skyline, with the Huangpu River's day and night flow just outside your window. The personalized concierge service from Aaron Echole was incredibly meticulous, and the entire staff, from concierge to the front desk, exuded the calm sophistication of a long-standing luxury hotel. Enjoying a 'Shanghai Club' cocktail at the Long Bar in the evening felt like stepping back in time to the social scene of a century ago. An absolutely impeccable stay.
Hotel near The Bund Area, Shanghai 17.3% of visitors choose this area
Price per night from:€266
9.4/10
Outstanding
GGuest UserThe Peninsula Shanghai, nestled by the Waibaidu Bridge, the Monument to the People's Heroes, and the Bund, might not be described as 'convenient' in the traditional sense, but I found its location perfect for soaking in the unique Shanghainese vibe! The service here is wonderfully old-school and distinctively 'Shanghai' – unhurried yet efficient, demonstrating a clear and deep understanding of guest needs. The rooms are classic Peninsula style, with well-defined functional areas, superb soundproofing, and impeccable cleanliness and maintenance, putting my mind completely at ease. The dining experience was a genuine delight; both breakfast and the Cantonese restaurant in the evening were so memorable. I particularly loved the evening bath ritual – pressing the SPA button and immersing myself in the tranquil, ethereal music, it felt like I was back in a cozy island retreat! My two-day Peninsula experience was a solid 12 out of 10. I highly recommend it to anyone visiting Shanghai who wants to truly experience its unique charm!
Hotel near The Bund Area, Shanghai 17.3% of visitors choose this area
Price per night from:€462
9.4/10
Outstanding
IImyyjmI stayed in the Panorama Bund Retreat King Bed Room with Oriental Pearl Tower View. The panoramic views are unbelievably beautiful and can be enjoyed both from the room and the large bathtub. The window stretches almost the entire width of the room, with a large sofa beside it that allows you to sit comfortably and fully appreciate the skyline.
The bed was incredibly spacious and comfortable, and the staff even brought scented oils to help with relaxation and sleep, which was a lovely touch.
I must have arrived during a particularly busy period because the restaurant was always crowded and there was usually a queue for breakfast. However, on one occasion I was offered a takeaway breakfast box instead as I was in a hurry.
As I do not have a Chinese phone number, I had difficulty ordering food from outside the hotel. Since the hotel had no halal and vegetarian options aside from one pasta dish, a member of staff kindly used their own phone to help me place an order and allowed me to reimburse them through Alipay. I thought this was incredibly thoughtful and helpful service.
Even spending time in the hotel lobby felt relaxing, as the pink cherry blossoms outside the windows created such a beautiful atmosphere.
The spa treatments were excellent and deeply relaxing. Lisa was fantastic and made the entire experience feel comfortable and welcoming. The in-room amenities were also wonderful! I loved the fragrance of the body lotion so much that I bought one from the spa before leaving.
This has become one of my favourite hotels, and I already can’t wait to return.
Hotel near The North Bund Area, Shanghai 1.2% of visitors choose this area
Price per night from:€262
9.4/10
Outstanding
GGuest UserThis stay was absolutely perfect! The hotel's location is super convenient, making it easy to get around and go shopping. The room was clean and tidy, and the bedding was soft and comfortable, so I slept really soundly. The front desk staff were warm and attentive, and check-in and check-out were quick. The breakfast had a great variety and tasted good too. Overall, it's excellent value for money. I'll definitely choose this hotel again next time I'm in town. Highly recommend!
Hotel near Hongqiao Airport/National Exhibition and Convention Center, Shanghai
Price per night from:€60
9.2/10
Very Good
JjaspenI've wanted to stay at the W Shanghai - The Bund for a long time, and finally got to during my recent trip to Shanghai. It wasn't as perfect as I'd imagined.
First, the good points: The environment is nice, and the cleanliness is decent. The staff are very friendly, and the breakfast offers a wide variety. The outdoor bar was the best experience.
Now, for the less satisfying aspects:
1. Previously, when staying at hotels, you could contact scalpers or certain individuals on platforms to use their membership tiers for room upgrades. Since I booked in advance, I contacted them early about a possible upgrade. I was told that if there was an available room type on the day, I could be upgraded. However, on the day of check-in, they claimed there were no rooms available and didn't upgrade me. At the time, I checked the Ctrip app and saw that rooms *were* available. I'm a platinum member with upgrade benefits, and I still didn't get one.
2. My Ctrip booking included two complimentary drinks, but the front desk didn't provide vouchers during check-in. I only found out at the bar that I needed to go back to the front desk to get them.
3. I had a lot of things and wanted to use the black bag in the closet. Unfortunately, it was broken, and the hotel hadn't replaced it in time.
Hotel near The North Bund Area, Shanghai 1.2% of visitors choose this area
Price per night from:€269
9.2/10
Very Good
GGuest UserThe room was very clean, and the front desk staff were wonderful – they even gave me a free day's breakfast! The breakfast spread was fantastic, with a great variety of authentic Shanghainese dishes every day. The service staff were also very professional. I'll definitely be back!
Do any deals available for 5 star hotels in Shanghai?
Trip.com provides various promotions and discounts for 5 star hotels. You can check the promotions page to see the latest deals that available for you on Trip.com.
Which 5 star hotels in Shanghai have a swimming pool?