GGuest UserOverall, it was a great stay. Honestly, I had some reservations at first because its reputation on some popular social media platforms wasn't great. However, when I stayed with my family last time, I was genuinely surprised: although the rooms weren't the newest, they didn't have that dingy, old-hotel feel. Instead of an overly ornate or gaudy style, they struck a perfect balance between brightness and romance, grandeur and restraint. This second visit, I was upgraded to a classic Poolside Deluxe Room, and the views were, of course, stunning. The overall ambiance of the room was fantastic. Some facilities (like certain cabinet doors) were indeed showing age due to the heavy humidity from the pool, as mentioned online, but it didn't affect their normal use. The swimming pool was also much better than some posts had described it; in particular, the three small hot pools by the main pool, each with a different water temperature, were very unique. You could even get a short swim in there, haha. The breakfast variety and taste were probably above average, but the fact that it's available until noon is just *chef's kiss*! From what I remember, hotels in downtown Shanghai that offer this are truly rare. The hotel's service across the board was also commendable. The bellhops in the lobby, wearing flat caps and vests, were very gentlemanly. Every time the housekeeping and turndown service staff came, they were incredibly polite. What particularly impressed us were: the front desk lady on Saturday, June 6th; the enthusiastic ambassador and the service staff who helped arrange a food delivery on the same night (and every other time an ambassador answered the phone, they were also very nice); and Ms. Deslin, who assisted us during check-out. In short, it was an excellent weekend getaway in every aspect, far exceeding the expectations set by online reviews.
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