Luxury Hotels in Shanghai

"Facilities: The room facilities are still top-notch, though some things were missing compared to last year. For example, I couldn't find the bathtub remote control – maybe it was hidden? The bedside alarm clock was gone. I doubt the bedside air freshener would have been provided if I hadn't asked, even though I know it was available in 2025. Unlike last year, they didn't call us in advance to offer a birthday cake. This year, I spent 4,000 for one night for my son's birthday, and we got absolutely nothing. The butler, Linda, was okay. I was planning to message her on WeChat to tell her she was one of the only two good things about my stay – her service and the consistently rich T9 Earl Grey tea. However, I found out she deleted me. It seems she was just putting on a show for two days, and now she's revealed her true colors, just like the hotel. Who cares, anyway? Hygiene: The room hygiene was decent, except for the pool. It pales in comparison to the quiet and clean pool of 2025. It seems they outsourced it this year, as there was no mineral water or towels by the pool. The showers were also dirty and messy compared to 2025. When I got to the changing room, there were no shower towels either, which was very awkward. A middle-aged man, who I assume was the contractor, saw me complaining about the lack of towels and called someone to arrange for them. As a high-end hotel under Jinjiang Hotels, J Hotel shouldn't outsource its pool. Ensuring privacy is crucial for a luxury hotel. I guess this will be my last stay at Jinjiang J Hotel. Of course, we won't hinder others from making money, but I definitely won't be staying at J Hotel again. I'll stick to places like The Peninsula, The Fairmont Peace Hotel, InterContinental, and Sofitel Shanghai Hongqiao. I had originally planned to buy Jinjiang Hotels stock (600754) worth around 50 million over two years, but it seems there's no need for such 'value investing.' Without good service, the stock's value is worthless. I hope J Hotel makes some changes. This time, when I went to the pool, I saw many people learning to swim in the murky water who clearly weren't hotel guests. I didn't even go in; I just got out and left. I'm very disappointed with the J Hotel pool this time. Someone was even proudly telling five or six middle-aged women how 'high-end' their pool was, likely because they were there for their children's swimming lessons. Such behavior truly disheartens guests; there's no privacy and no peace at all. Environment: The hotel environment is still good, given it's only been open a few years. Service: This year's service is a huge step down from 2025. Farewell, J Hotel. I will 101% not be staying here again!"

"Initially, I wasn't thrilled about staying here after seeing the gym. However, I heard the spa was good and it was close to a few restaurants we'd booked, so we decided to go for it. The river view was also quite decent. But seriously, is the service team outsourced or something? Everyone seemed so unenthusiastic (not sure why they're so aloof 🤷🏻‍♀️), and I even had to go downstairs myself to pick up food deliveries. 😅 Breakfast was okay; my partner said the Chinese options were better. They specifically praised the tea-marinated eggs and the beef in the beef noodles. The New York set allowed for scrambled eggs, which worked out well since we're pure protein eaters. 😅 The mini-bar items were generally on the pricier side. They delivered cake daily, and we even received luggage tags when we checked out. The gym… well, I'd say about 90% of guests don't use it, and the remaining 9% go to the pool for photos. I guess I'm the only one genuinely trying to burn fat. 🥲 The treadmills are ancient Technogym models, seriously vintage! Plus, the treadmills are placed way too close to the wall; I kept feeling like I was about to hit it during my runs, can I even say that? 🤐 And the gym was freezing cold, even adjusting the AC didn't help much. Congrats to me for setting a new personal best for a 10km fasted run in sub-zero conditions! 🥲 The green apples were quite tasty. Apart from that, the spa is definitely the most commendable! My partner and I went every day. 🥰 Both the facial and Chinese massage treatments were excellent!"

"This hotel is right on my doorstep, and I decided to try it out for my birthday. Before checking in, I wondered if the price was a bit high, but my prejudices were completely shattered after my stay. From the moment you step into the villa's courtyard, it evokes a sense of anticipation and comfort. The indoor temperature was just right, making it very comfortable. The villa is extremely well-maintained, with a decor that exudes an Old Shanghai charm. The cleanliness deserves a perfect score! As someone with mild OCD, this is the only place where I've been completely satisfied with the level of cleanliness. I'd heard some complaints about the shower and hot water timing, but for a villa with such an old-world feel, I found 1-2 minutes for the hot water to kick in perfectly acceptable. The water pressure in the shower was just right. The drain was a little slow, but the water didn't pool above my toes, so it wasn't an issue. All the complimentary amenities (except for the hairdryer) were quite refined. I don't understand why they still use an old-fashioned hairdryer – that's my only query. The bedding was comfortable, and the mattress provided excellent support, allowing me to have a wonderful night's sleep. They even delivered a birthday cake twice, which was a lovely touch. Overall, I'm extremely satisfied, and I'll definitely recommend this hotel as my top choice for friends or family visiting Shanghai in the future."

"The reason I love Aman is because it offers more than just a hotel stay. The moment I arrived, I was captivated by the beautiful scenery of the trees and the profound meaning behind the Yangyun Heritage, which was created by someone a thousand years ago who strived to preserve them. It made me want to stay there indefinitely. ❤️ The outdoor bathtub in the room's courtyard felt charming even in the rainy weather, and the interior was clean and tidy. I especially appreciate the hospitality of Jeremy Wang and the smiles and kindness of the staff whenever we met. It made my stay very comfortable and relaxing! I highly recommend visiting the Le Wu restaurant. While many dishes are spicy, the spice isn't overpowering, making it enjoyable for Koreans. The complimentary afternoon tea was a nice touch, and the daily Chinese traditional culture and art classes at Nanshufang were fantastic – I particularly enjoyed the calligraphy session! There are also bikes available, which are great for exploring the park outside. I couldn't do all the activities, and 24 hours simply wasn't enough time. ㅠㅠ"

"The hotel staff were very friendly and helpful, and the breakfast selection was extensive. The hotel is conveniently located right above Bailan Plaza, offering a wide variety of dining options. It's also just a short walk down to the river, perfect for enjoying the breathtaking night views of the Huangpu River and the Bund – absolutely delightful."

"I stayed at the Jing An Shangri-La with my child this time, and the location is definitely its biggest advantage – the mall is right downstairs. Our room faced the 'Bund Three-Piece Suit' (the three iconic skyscrapers), offering excellent views. I especially want to commend Apple from concierge; communication with her was pleasant, and she was very attentive in helping with our travel arrangements. The room's amenities were good, and the bed was very comfortable. Breakfast was also great, and the ice cream was delicious. Overall, it's a very reliable five-star hotel in Shanghai, suitable for both business trips and short stays."

"Facilities: You can tell this hotel has some age to it, but it's very well-maintained. It has that old-school luxury feel, and I particularly liked the lobby with its grand crystal chandeliers. The room was incredibly spacious, with a walk-in closet, double sinks, and a bathtub – all the basics met and exceeded expectations. Being on a high floor, the view was fantastic; standing by the window, I felt like I was surveying the world, haha. Hygiene: Overall, the hygiene was very good. The only thing that could be improved is the bathrobes. It would be better if they came in sealed, disposable bags. Firstly, it would prevent dust, and secondly, it would feel much more hygienic; otherwise, I'd be a bit hesitant to wear them. The bathrobe material was also a bit rough. Service: The service is definitely the highlight and deserves the most praise. First, check-in was a comfortable seated experience; no 'standing in line' punishment while waiting, and there were plenty of seats in the waiting area. Also, upon check-in, we were assigned a 24-hour butler who provided free tea and drinks around the clock. That night, after a couple of drinks, I requested a hot milk. After messaging our butler, Rachel, it was delivered to the room very quickly – thumbs up! The next day at ADD for breakfast, the server noticed I had both porridge and noodles and, without me even realizing, brought me a ceramic spoon. That was incredibly thoughtful! I believe luxurious service should subtly permeate every little detail like this. This kind of experience also extended to calling housekeeping and them clearly knowing my surname – many five-star hotels struggle with this now. It truly feels like the SOP standards from an era of economic prosperity. Later that evening, on a whim, we went to the bar. The cocktails were well-made, and the Chinese resident singer was very entertaining, performing Chinese folk songs in a foreign-branded hotel. I had expected the usual, unidentifiable 'oohs and aahs' from foreign singers. The bar also had a magician, Edward, who brought the atmosphere to a climax; his close-up magic was amazing and left everyone gasping in awe. The bar manager, Max, was also very enthusiastic with his service. I'll definitely bring friends here again next time!"