Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Aug 5, 2026|Fairmont King Room
MouguangyunianzhudexiangyuThis hotel is steeped in culture, with stories around every corner; a turn of the hallway feels like stepping back in time. Despite its age, the interior design exudes a sense of history while also feeling refreshed and renewed. Outside, Nanjing Road is bustling, but as soon as you pass through the revolving doors, the hustle and bustle are shut out, instantly transporting you back to the sophisticated and cosmopolitan Old Shanghai. Standing by the bed in the room, gazing down at the lively street below, you become a tranquil observer amidst the vibrant scene. It's a hotel worth revisiting repeatedly to truly savor its charm.
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Price per night from:AED 1,298
Posted on Jul 25, 2026|MGM Premier River View King Room
GoingRateFive-star review! My stay at MGM Cotai this time was absolutely fantastic. The high-altitude river view offered a wide, open vista, and the room was quiet and comfortable with excellent amenities. Cici called me beforehand and learned it was my birthday, so she thoughtfully decorated the room for me. It was elegant and tasteful, not overly showy, just perfect. Her service was professional and attentive; she even reminded me to be careful about the heat before I went out. Communication throughout my stay was efficient and hassle-free. It was a truly memorable experience that combined a sense of occasion with ultimate comfort.
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Price per night from:AED 836
Posted on Aug 4, 2026|Deluxe Room-King Bed
YizhixiaobingganaSummary: The worst service I've ever encountered in a hotel of this caliber.
I stayed for 2 days. On the first night when I checked in, I noticed there was no doorman at the hotel entrance to open car doors or help with luggage. I asked the front desk if no one was on duty at night. The manager, who had a great attitude, said someone might have been out delivering something, and that it was quieter at night but they would improve. (He had a very good attitude and offered me breakfast, though I didn't eat it as I don't usually have breakfast).
Then I asked the front desk for a latex pillow. I waited for half an hour upstairs, but it wasn't delivered. When I called, they said they forgot.
Next, while looking for a charging port by the bed, I knocked over a glass and got really annoyed as to why the glass was placed by the bedside late at night (this was my fault, as I was quite angry at the time). The manager, with a great attitude, came to help clean it up, and I even went to the front desk the next day to apologize.
Second day: I left my earphones, cigarettes, and lighter in the car. I messaged the driver to arrange for the concierge to bring them up. They were never brought up until the next day when I was checking out to go to the airport. I asked the driver why they hadn't been brought up, and the driver said he had given them to the concierge last night. I went to ask: the concierge said they forgot to deliver them.
By the way: when I returned to the hotel on the second night, I still noticed there was no doorman or security. Car doors and luggage were unattended.
I really don't know! What exactly is the concierge at this hotel doing! What are they responsible for!!!
Facilities: The facilities are very good, the rooms are large, and the walk-in closet is excellent. I usually try out the pool and gym at every hotel, but I wasn't in the mood this time. I won't be coming back.
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Price per night from:AED 1,174
Posted on Aug 1, 2026|City Retreat Double Bed Room
JieziJoy
Honestly, this hotel can only be called a designer brand, definitely not a luxury one! From the ambiance to the service. I arrived quite late and asked the front desk if food delivery could be brought to the room. Their clear answer was that food needs to be picked up, but personal items can be delivered. I ordered antiperspirant, and the courier delivered it to the front desk. I called twice, and the front desk didn't answer! There was a 10-minute gap, and then it just rang busy! So I went to pick it up myself, only to find a female employee at the front desk in the lobby who asked me why I didn't call?!!! I retorted, 'Did you even answer?!' When I arrived at the front desk, I bought breakfast separately. The next day, realizing I wouldn't have time to eat, I asked to cancel it. First, they told me it couldn't be canceled. I asked him which law stated that an unredeemed item couldn't be refunded, and he immediately said he'd put in a request. Why bother putting guests through that emotional hassle? Also, the showerhead in the room was loose!!! And the paint was peeling at the connection! Apparently, my room was even jokingly called a 'cattle and horse room' because it was super close to the office building across the street! Super close! I came with high expectations but left quite disappointed!!
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Price per night from:AED 786
Posted on Jul 14, 2026|Bund View Loft
Zhaoyisheng525My family and I really loved the room's minimalist Scandinavian/Japanese style, with its natural wood and white tones. It's a welcome change from the 'nightclub' vibe of the W Hotel we stayed at before â I actually prefer this! The pillows are really soft and comfortable. The hotel's location is excellent; I especially enjoyed sitting in the 1st-floor restaurant, watching the diverse crowd from all over the world pass by on Nanjing Road. Our room had a side window with a view of the Oriental Pearl Tower, which is exactly why I booked this room. As for cleanliness, it goes without saying for a hotel of this caliber. The overall atmosphere is fantastic, and the best part is that you can truly relax and be yourself. Lewis, a staff member, was very professional and provided excellent service. Although the hotel doesn't have its own parking lot, they offer complimentary valet parking for one car per room, which was quite convenient. When we picked up the car, a few staff members even mentioned they were from my hometown, which was a nice touch. I'll definitely stay here again next time I'm in Shanghai!
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Price per night from:AED 1,354
Posted on Aug 23, 2026|Classic Room
Guest UserFor a family trip before the end of the summer holiday, we chose the 'old internet-famous' Intercontinental Shanghai Wonderland, also known as the Deep Pit Hotel, for a two-day stay.
The hotel thoughtfully assigned Bruce as our butler. Not only did he arrange welcome fruits and sweet soup, but he also upgraded our room type by one level.
The hotel lived up to its reputation as a well-established property. From the moment we were greeted to check-in, the overall experience was excellent. The luggage carts even had felt covers, a level of detail I haven't seen in a long time. The room was very clean and tidy, and the bathroom was spacious. The bathmat for the tub was long-pile, while the one for the shower was terry cloth. After comparing, I realized that none of the hotels or high-end guesthouses I've stayed in these past two years made this distinction â truly, the attention to detail was perfect.
The most anticipated part of the Deep Pit Hotel is the evening light show. The drone show, synchronized with the 'Classic of Mountains and Seas' light projections, truly made the trip worthwhile. It might not be the largest in scale, but when the drones formed the Big Dipper and various light rings overhead, it definitely elicited countless 'wows.'
From the Cai Feng Lou on the top floor, the small underwater aquarium, the nearby amusement park, the night light show, to Bruce's subtle and attentive service â we truly came with high expectations and left thoroughly satisfied.
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Price per night from:AED 789
Posted on Jul 2, 2026|Deluxe Room-King Bed
AizhujiudiandehuangshaoyeAn absolutely wonderful experience!
**Facilities:** Even though it's an older hotel, I was initially worried the facilities might be outdated. But when I arrived, I realized there was no need to worry at all. The overall vibe is one of rich heritage and understated luxury, without feeling old-fashioned. I personally loved it.
**Hygiene:** The hygiene was excellent; I didn't notice any issues.
**Environment:** Simply fantastic. Both the hotel itself and the guests staying there collectively create an atmosphere that made me feel it was truly great value for money.
This is a hotel with genuinely sincere service and a superb location, well worth experiencing. I absolutely loved it.
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Price per night from:AED 1,743
Posted on Aug 19, 2026|Premier Bund View King Bed Room - Oriental Peral Tower View
Guest UserThe experience at Banyan Tree Shanghai on the Bund far exceeded my expectations! The room faced the Oriental Pearl TV Tower, and the night view was stunning. I could admire Shanghai's vibrant cityscape right from my bed. The service was incredibly attentive; every staff member had a warm smile and responded to requests super fast. The biggest surprise was that takeaways could be delivered directly to the room, which is perfect for a lazy person like me. From the view and service to the small details, everything was impeccable. Definitely worth another visit!
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Price per night from:AED 1,131
Posted on Jul 29, 2026|Studio 70
Guest UserMy stay at The Middle House Shanghai was excellent. The hotel's location is superb, with direct access to Taikoo Hui via an internal passage. The breakfast was also a highlight, served Ă la carte with a wide variety of options. Nifty provided outstanding service, helping with the room introduction and offering meticulous assistance throughout my stay. Overall, it was a great experience and well worth a visit.
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Price per night from:AED 1,089
Posted on Jul 29, 2026|Deluxe Room
Anonymous User
This stay was undoubtedly the most healing and unforgettable highlight of my trip, filled with comfort and warmth from start to finish, making it truly memorable. The hotel rooms were sophisticated and elegant, with a well-designed layout and exquisite, grand decor, showcasing quality in every detail. The room was clean, tidy, and bright, with a cozy and comfortable ambiance. Every small detail showed meticulous care, making me feel incredibly relaxed and completely fulfilling all my expectations for an ideal living space.
What surprised me most was the hotel's Spago restaurant. The overall ambiance was perfect, with beautiful scenery and a unique style. Both the interior design and the atmosphere were striking. Dining here was not just a treat for the taste buds but also an ultimate visual feast. The romantic and soothing atmosphere made it my dream restaurant and one of the biggest surprises of this trip.
The beauty of a journey, beyond the excellent environment, also comes from thoughtful and warm service. Here, I want to sincerely thank my four butlers: Frieda, Leo, Kirana, and Susanna. During my stay, they were consistently meticulous, attentive, and patient, always monitoring my experience and proactively addressing all my needs with professional and gentle service.
Their thorough care and perfectly attentive service washed away the fatigue of travel, making me, a stranger in a foreign land, feel a long-lost sense of security and warmth, truly experiencing the ultimate feeling of being at home. The excellent environment, the stunning restaurant views, combined with perfect and heartwarming service, created a flawless stay. This short visit has left me with an abundance of wonderful memories, and I am already eagerly looking forward to my next return. I will definitely choose this place again in the future!
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Price per night from:AED 1,144