Browse reviews and ratings from real guests to find the 3-star Shanghai hotels that suits your needs.
Posted on Jul 7, 2026
Anonymous UserChoosing the right accommodation truly elevated our Disney experience! The hotel's location is superb, making dining, entertainment, and transportation incredibly convenient. The room hygiene was impeccable; it was so clean and tidy that we felt completely relaxed. The front desk staff were attentive and reliable, making check-in a breeze, and they were proactive in resolving any requests we had. The complimentary shuttle service to and from Disneyland was a thoughtful touch, making transport hassle-free. Breakfast was plentiful and delicious, and the toiletries were high-quality, offering a great user experience. We also enjoyed the free massage chairs in the lobby, along with freshly ground coffee and daily brewed plum juice available at all times. On a night we returned late from the park, our clothes hadn't dried, and a staff member thoughtfully offered to dry and fold them for us. This level of detailed service truly made our stay exceptionally comfortable.
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Price per night from:CAD 38
Posted on Jun 16, 2026|Guestroom (2 beds)
Guest UserRemark: My parents stayed in these rooms. Since we are family group traveler, the review shall be the same for the Hotel.
Overall
Ji Hotel (Shanghai Xujiahui) left a wonderful impression on me, largely thanks to the excellent service and warm welcome from the receptionist. The quality is definitely worth the price. A solid 8/10 overall!
Introduction
My family and I arrived exhausted around 9:00 PM on May 20, 2026. Because the hotel was full, our Queen room wasn’t ready. The receptionist quickly offered a twin room instead, suggesting we push the beds together for a massive sleeping space. We gladly accepted! The next day, she confirmed the hotel would absorb any price difference—we didn't pay a cent extra.
She also offered my family (4 adults, 1 child) a breakfast promotion that was an incredible deal. Huge shoutout to this female receptionist; she solved problems on the fly and managed our expectations perfectly.
Criteria & Elements
Room (8/10)
For our first 3 nights in room 8326, we noticed some dust under the beds when we pushed them together. The next day, housekeeping cleaned it up perfectly. For our last 3 nights in room 8312, everything was spotless!
Bathroom (8.5/10)
Wonderfully spacious! The soap dispenser shelf is a bit small, but we absolutely loved the shower. The water pressure was fantastic, and the temperature was super easy to adjust.
Sleep Quality (9.5/10)
The room gets pitch black, and the soundproofing is quite satisfying. You might hear a tiny bit of hallway noise, but nothing major. We specifically chose Xujiahui instead of crowded places like Nanjing Lu to avoid loud street noise, and it was wonderfully peaceful.
Location & Commuting (9.5/10)
This hotel hit the jackpot for our family (traveling with a child and elderly members). It’s a 650m walk to the Metro, 250m to a dining mall, and just 120m to a lovely park for our morning walks. Easily our favorite thing about the hotel!
Breakfast (8/10)
The staff kindly let us eat before the official 7:00 AM start, which was a lifesaver on busy mornings. The food covers all five groups but leans heavily toward veggies, eggs, and carbs.
Tip for improvement: Adding more meat variety would cater better to working adults and teenagers needing extra protein and energy.
My favorite part was the warm ”human touch”—seeing friendly hotel staff and guests eating together harmoniously. You rarely find that in Western hotels!
Security (10/10)
Because it's not a massive property, the staff can easily recognize guests. Plus, the elevators require a keycard for your specific floor. We felt 100% safe.
Cigarette Smell (5/10)
This is a serious issue for my family and the only reason we wouldn't return. Despite booking a non-smoking room on Trip.com, room 8326 smelled like smoke. My parents' room (8328, nights of May 26-27) also had a very strong cigarette smell. Furthermore, we frequently caught the smell of cigarette smoke coming from some of the rooms while walking down the hallway. I'm giving a 5/10 because our last room (8312) was fine.
Friendly suggestion: If a booking explicitly says ”Smoke-free treatment required,” it needs strict enforcement, especially for foreign families.
In Conclusion
Overall, I'm highly satisfied with the value and amazing reception service (8/10). The cigarette smell is the only thing preventing us from making this our go-to choice. However, if you're a solo business traveler who doesn't mind the occasional smell of smoke, this hotel will be a fantastic fit!
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Price per night from:CAD 105
Posted on Jun 29, 2026
Yiyiyaoayao
My child had an exam nearby, so I wanted to find a close place to rest. I'd seen this hotel being renovated and thought I'd give it a try.
I arrived earlier than my check-in time and asked if there was an available room I could get into sooner. I ended up waiting about 10 minutes until a room was ready, and then they gave me the key card.
Upon entering, it was clear the room had just been cleaned – the floor was still wet, a sign it had just been mopped. It had a smart toilet, and I didn't use the shower. The hand soap was verbena-scented, and there were two bottles of Nongfu Spring bottled water. Being on the side facing the residential area, it was relatively quiet. The air conditioning was powerful. The TV was a Skyworth smart TV, which allowed for on-demand content and screen mirroring. There's a small booth seating area with cushions and a small coffee table in the room, which is great for eating and means you're not just confined to the bed. Everything I've mentioned so far was satisfactory, but now for a pretty critical issue.
As shown in image three, this huge bag of trash was left outside my door from 10 AM until 2:30 PM. It was ridiculous. Every time I went in or out, I could smell the garbage. There's actually a partition between rooms a bit further down; if it had been placed even 5 or 10 meters further away, I wouldn't have had to complain. This was particularly disappointing. The trash caused significant air pollution and was a very unpleasant experience. I hope the hotel takes this seriously and properly trains and assesses its service staff.
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Price per night from:CAD 14
Posted on Aug 26, 2026|Business Double Bed Room (Mobile Screen Casting + Mini Fridge)
Asanshanshan
This stay truly exceeded my expectations! The room was spacious and bright, and the bedding was soft and comfortable, allowing me to sleep soundly until I woke up naturally. The front desk service was warm and attentive, making the check-in process very efficient. The hotel's location is excellent, with plenty of dining and entertainment options nearby. The cleanliness was impeccable, showing great attention to detail. I will definitely choose to stay here again on my next visit!
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Price per night from:CAD 121
Posted on Oct 8, 2026|Superior 2-bed Room
Guest UserThe hotel is right next to the pedestrian street, just a few minutes' walk from the Bund and Nanjing Road. Aside from the fantastic location, the service was a mixed bag: the housekeeping staff was quite underwhelming. We checked out early in the morning, left our luggage at the front desk, went out for lunch, and shopped for souvenirs along the pedestrian street before heading back in the afternoon to grab our bags for the high-speed train to Hangzhou. During those few hours, nobody mentioned anything about the handmade soft soap and other toiletries we had accidentally left behind in the shower. On a brighter note, the front desk team was outstanding—professional yet genuinely warm, and they communicated effortlessly, politely, and respectfully with international guests. Combining comfort, warmth, professionalism, and a convenient location, the overall experience was great.
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Price per night from:CAD 107
Posted on Jun 23, 2026
Guest UserFive-star rating! The hotel's location is excellent, making it convenient for getting around and dining. The room was impeccably clean, the bed was just right—not too soft, not too hard—and the soundproofing was good, ensuring a very peaceful sleep. The front desk staff were friendly and efficient with check-in and check-out. They were also very responsive to requests. The facilities are comprehensive, with plenty of hot water. The value for money is outstanding. I'll definitely choose this hotel again next time I'm in town. Highly recommend!
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Price per night from:CAD 43
Posted on Jun 25, 2026|Deluxe Queen Room
WutongdelichengSecond stay at this hotel. The security is professional, and the breakfast is plentiful. The room is quiet and comfortable, with soft lighting and clean, sleep-inducing bedding. The linens are clean and soft, making them reassuring to use. The front desk staff are polite and attentive, making you feel right at home!
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Price per night from:CAD 59
Posted on Sep 29, 2026|Superior Twin Room (Memory Pillow + Wellness Mattress)
Anonymous UserMagnolia Hotel Pudong Airport Branch.
I chose this hotel because it's close to the airport, making it convenient for an overnight stay, and the airport shuttle service is excellent. They even offer a wake-up call service for early morning flights, which is a big plus! 👍
**Facilities:** The facilities are complete and have everything you need. However, the faucet on the bathroom sink was broken and wobbly. Also, other amenities weren't as high quality as in other hotels, but they were usable.
**Hygiene:** Good, okay. The room was very clean when I checked in.
**Environment:** Very quiet, and I felt very safe sleeping at night. Although the surrounding area is a bit remote, even taxi drivers had trouble finding the main entrance when I left.
**Service:** Okay. The front desk staff were very friendly.
Overall, it's very affordable and perfectly suited for a transit stopover.
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Price per night from:CAD 36
Posted on Aug 29, 2026|2-bed Room
Guest UserThis is the worst HUAZHU hotel I've ever seen, far worse than even a Hanting. The room was tiny, which I could overlook, but the hallways and rooms were run-down, and the faucet had a lot of limescale (first time I've ever seen that at a hotel). There was no fridge, and only two bottles of water in the room. The location was decent, but in Shanghai, where the subway system is so extensive, that's hardly an advantage. The card-swipe elevator access was pointless since the fire escape door next to it was wide open, allowing anyone to come and go freely. It was just a place to sleep, really.
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Price per night from:CAD 164
Posted on Sep 2, 2026|Elegant Sunshine Double Room
Guest UserI had a very satisfying stay. The front desk was very helpful and allowed us a late check-out. The room was clean and tidy, and there were snacks and various teas available in the lobby. The hotel's location is excellent, right next to the subway station. Overall, I was very happy with my stay and would definitely come back again. Great value for money in the city center!
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Price per night from:CAD 82