Featured facilities: Restaurant, Non-Smoking Floor, Luggage Storage
Great
51 reviews
9.0/10
1 night
From MXN$4,899
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Featured facilities: Mountain View, Station Pick-Up Service, Laundry Service (On-Site)
Very Good
68 reviews
8.8/10
1 night
From MXN$4,941
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Latest Reviews for Zermatt hotels
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Browse reviews and ratings from real guests to find the 3-star Zermatt hotels that suits your needs.
9.3/10
Great
AAnonymous UserThe hotel is very close to the train station, less than a 10-minute walk. Although it's not on the main street, it's a quiet oasis amidst the hustle and bustle, with clear signs that make it easy to find using navigation. The hotel is quite new, and the room was larger than expected. While the breakfast selection wasn't huge, it was sufficient. It's a great choice for Zermatt.
GGuest UserThough check-in was officially from 3 PM, they graciously allowed me to check in a little after 2:30 PM. My only minor concern is that the check-in area is quite small, which I imagine could be a challenge if it gets busy. I was incredibly impressed by the clear view of the Matterhorn directly from my room, without even needing to step outside – I'm so glad I chose this hotel. Both dinner and breakfast were absolutely delicious.
AAomduanI had a wonderful stay at this charming small hotel, beautifully decorated and conveniently located near Zermatt train station.
During my stay, a snowstorm caused a power outage and all train services were suspended, making it impossible to leave the town. Despite these unexpected circumstances, the hotel took excellent care of us. They provided helpful information, allowed us to extend our stay without any additional charges, and showed incredible kindness throughout.
The hotel owner was especially warm and accommodating, making a difficult situation much easier for us. I truly appreciated their hospitality and would highly recommend this hotel to anyone visiting Zermatt.
GGuest UserThe hotel is a short distance from Zermatt Railway Station. It takes more than ten minutes to walk. It takes a slope and climb the stairs. A total of 5 floors, we lived in a mountain view room, the room was clean and spacious, the facilities were perfect, and the decoration was very Swiss mountain style. The balcony is quite big, and there is no partition from the adjacent room. If the weather is good, you can directly see the top of Matterhorn, and you can also see the train up the mountain passing by the side of the hillside. It is a great experience. There are bread, cakes, yogurt, sausages, fruits, coffee and other Western breakfasts, and the restaurant is very cute. The front desk and restaurant waiters of the hotel are very warm and the wifi is very smooth. It is not far from the Matterhorn shooting check-in point and the black-faced sheep restaurant. It is recommended.
GGuest UserThe Matterhorn is clearly visible from the hotel's lawn, and the scenery is unparalleled. There is a free spa area, the room is very clean and the facilities are new. The only drawback is that we booked three rooms and only one had a balcony with a view of the Matterhorn. In fact, many rooms in the hotel face the Matterhorn. In short, overall it's pretty good.
AAudthewayLocation was right in the middle of the city, super convenient! Nearby the Zermatt main station, as well as Gornergrat station!
Supermarkets were walking distance away, and even food options were many like macdonalds, western food, etc.
the receptionist was warm and friendly and even extended us for an early check in when rooms are available.
The hotel was overall very cozy and clean, suitable for a short stay. The necessities are provided like soap, towels, hair dryer, tissue! Just note that there is no fridge in the room if that was your concern. Other than that, perfect stay!
GGeraldineBooked a family room for 3 adults and 1 child.
Service at front counter is excellent! Courteous, friendly and informative. Also we got upgraded! Room is clean and spacious and has a balcony. On going renovation next door during our stay in Oct 2024.
Resort has 2 restaurant at the hotel but one apparently requires reservation and has seating time. We were famished when arrived at the restaurant at 8pm, but were told to come back at 830pm for second seating. Such a disappointment when the front counter service was excellent. Had dinner at the pub instead, food wasn’t too bad.
Spa facilities was great. Would stay at the same Ola e again. Value for money
GGuest UserGood! Overall recommended! Location is good, need some walking from station but manageable with 1 luggage.
Hotel is directly opposite cemetery but don’t think too much and u be fine! Room is small but cozy (my photo is wide angle so seem bigger)
Hotel is very helpful to help pack a breakfast bento for me as I be leaving before breakfast hours (just inform the day before). I also managed to keep luggage after checkout at the common area (no lock and key) and retrieve it later.
MMohd ShamIt's a nice and decent hotel in zermatt. Stayed there for 1 night. It's a bit of walking needed from station to the hotel at about 12 minutes. Room is nice with great view.
ZZhenweiningmeng1. This hotel apartment has no front desk. After 4 pm, it is impossible to manually check-in. The machine can be on the machine. The machine is very slow. We also encountered the problem of credit card payment errors. After the call service staff waited for 15 minutes for people to come over to solve it. The service attitude is very good, but this is really inconvenient, especially after we slipped for a day of snow, and pulled the big box and small box very hard to get here.
If it arrives at 4 pm, it is recommended to go to the next Alpen Resort hotel (the message is in the first picture) first check-in and then come over, otherwise you have to be frozen if you can't get in. 😅
2. The hotel is very good, the room is large, you can cook, we ate a few days of white rice can not stand, go to the COOP supermarket next to buy ingredients, make the simplest and most classic tomato scrambled eggs, chili fried meat, green vegetables, very satisfied 🤭
3. The room has a balcony, you can sit on the balcony to watch the snow-capped mountains and the town scenery and drink beer, it must be very pleasant. However, we were too tired to ski for a day and it was very cold, so we didn't enjoy 👻
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