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Featured facilities: Sauna, Fitness Room, Laundry Service (On-Site)
Very Good
52 reviews
8.9/10
1 night
From NZD 350
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9.7/10
Amazing
SStellakwansyStaying at this hotel in Zermatt was an unforgettable experience! The location is perfect—just 500 meters from the train station, making it incredibly convenient. The highlight of my stay was the warm hospitality from the owners, Thor and Michele. They personally served the buffet breakfast every morning, which was both delicious and thoughtfully prepared. On my first day, I unfortunately missed breakfast, but as I was heading out around 10:45 am, they surprised me by reserving some food for me to enjoy before leaving. It was such a thoughtful and touching gesture that truly made me feel cared for.
The room itself was immaculate and had everything I needed. The balcony offered a stunning mountain view, which was a perfect way to start and end each day. Thor and Michele went above and beyond to make me feel like a VIP throughout my stay. They remembered my name, attended to every need, and even took the time to explain the local attractions and recommend food options based on my preferences.
I feel incredibly lucky to have secured two nights at this gem of a hotel, especially since it’s almost always fully booked. This was one of the most personal and heartwarming stays I’ve ever had. If you’re visiting Zermatt, staying here is an absolute must. Thank you, Thor and Michele, for making my trip so memorable!
GGuest UserThe hotel is a short distance from Zermatt Railway Station. It takes more than ten minutes to walk. It takes a slope and climb the stairs. A total of 5 floors, we lived in a mountain view room, the room was clean and spacious, the facilities were perfect, and the decoration was very Swiss mountain style. The balcony is quite big, and there is no partition from the adjacent room. If the weather is good, you can directly see the top of Matterhorn, and you can also see the train up the mountain passing by the side of the hillside. It is a great experience. There are bread, cakes, yogurt, sausages, fruits, coffee and other Western breakfasts, and the restaurant is very cute. The front desk and restaurant waiters of the hotel are very warm and the wifi is very smooth. It is not far from the Matterhorn shooting check-in point and the black-faced sheep restaurant. It is recommended.
GGuest UserThe hotel is in a great location, perfect for enjoying the quiet before the tourists arrive.
The breakfast and dinner were excellent, and the white beer IPA is worth trying.
The hotel has heating, which was very comfortable at night. The bedding was clean and comfortable, and I had a good night's sleep.
SSharon FeliciaThe location was excellent, just near Zermatt Bahnhof and easily accessible from most places. The room came with a balcony overlooking the mountains, offering a stunning view — we even watched black neck sheep while enjoying our dinner and coffee.
The stay was comfortable overall, though note that no amenities like toothbrushes or shavers were provided. Breakfast offered a decent spread of continental options with limited hot food, but the croissants were especially commendable.
MMic HThis is the best hotel for our whole Switzerland trip, my wife loves this hotel a lot and so do I. This is a quite quiet hotel but with everything you need. They have spa facilities and it’s very modern design and a relax area after a day. We also visited the bar, the lady worked in the bar is friendly and professional, she recommend with the house red wine, you shouldn’t miss it. It’s one of the best wine I had. Don’t miss this hotel if you visit zermatt. We will return in summer time.
LLilyThe hotel has an elegant environment and warm and thoughtful service. The room is clean and comfortable, and the bed is soft, allowing you to have a good night's sleep. The dining options are plentiful, especially the breakfast, which is fresh and delicious. Conveniently located close to major attractions for easy sightseeing. Highly recommended!
GGuest UserHands down, this was one of my absolute favorite places during my trip to Switzerland. Highly recommend if you're visiting Zermatt! Definitely make sure to book a room with a Matterhorn view. The breakfast was generally good, though it could have used a bit more fresh fruit. Plus, having a microwave and water dispenser in the basement was a great perk that helped us save money on bottled water.
RrickychungkkI had an amazing stay at this place! The location was perfect—close to the city center, public transportation, local shops, and restaurants. The apartment was clean, well-decorated, and equipped with everything we needed for a comfortable stay. The bed was very comfortable, and we appreciated the thoughtful touches like complimentary coffee, luxury toiletries, and a guidebook with local tips.
The host was an excellent host, providing clear communication and quick responses to any questions we had. They even left a welcome basket and gave us great restaurant recommendations.
Overall, this Airbnb exceeded our expectations, and we would highly recommend it to anyone visiting the area. We hope to return soon!
GGeraldineBooked a family room for 3 adults and 1 child.
Service at front counter is excellent! Courteous, friendly and informative. Also we got upgraded! Room is clean and spacious and has a balcony. On going renovation next door during our stay in Oct 2024.
Resort has 2 restaurant at the hotel but one apparently requires reservation and has seating time. We were famished when arrived at the restaurant at 8pm, but were told to come back at 830pm for second seating. Such a disappointment when the front counter service was excellent. Had dinner at the pub instead, food wasn’t too bad.
Spa facilities was great. Would stay at the same Ola e again. Value for money
GGuest UserGood! Overall recommended! Location is good, need some walking from station but manageable with 1 luggage.
Hotel is directly opposite cemetery but don’t think too much and u be fine! Room is small but cozy (my photo is wide angle so seem bigger)
Hotel is very helpful to help pack a breakfast bento for me as I be leaving before breakfast hours (just inform the day before). I also managed to keep luggage after checkout at the common area (no lock and key) and retrieve it later.
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