Featured facilities: Children's Toys, Business Center, Café
Excellent
595 reviews
9.6/10
1 night
From RUB 1,912
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Outstanding
571 reviews
9.4/10
1 night
From RUB 1,256
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Latest Reviews for Aksu City hotels
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Browse reviews and ratings from real guests to find the 3-star Aksu City hotels that suits your needs.
9.9/10
Perfect
MM250729****The hotel was set in the afternoon, near the airport, and the room with the inner window was set. When I checked in, the young lady said that we could upgrade the inner window. The result was all booked 😅, and we sent us a breakfast coupon later. There are jujubes and walnuts at the front desk. There is an episode behind. After checking in, I accidentally found that there is an Aksu consumption coupon. The hotel price is not fragrant. I followed Trip.com feedback and gave a little compensation. The hotel feedback said that it was because I had already checked in and I couldn’t refund the order and place the order again. Later, we gave us a late check-out. It is also a perfect solution. I forgot to take the photo of the room, and I took it when I was laundry. The laundry room was still powerful.
LLvxingzhe-LjpengThe room was upgraded for free, and the receptionist was very friendly and enthusiastic...
The room was very clean and well-equipped, but unfortunately the guest next door was always on the phone and the soundproofing was not very good, so it affected my rest... Of course, it was not the hotel's problem, but the guest's problem.
11362713****The room is very spacious, there is a sofa area, there is a tea area, the bathroom and cloakroom are also set separately, the feeling of returning home, the key price is too affordable for family travel, don't be too friendly
In addition, as Trip.com and all season old customers, there are additional points this time: due to the weather change in the Duku, the reservation that needs to be temporarily cancelled has passed the free cancellation time, and the cancellation is very user-friendly, adding temperature to the journey with variables.
GGuest UserHotel location is very good, convenient transportation, there is an Internet celebrity restaurant next to it, the room is very clean, dry and wet separation, affordable, service is very intimate, the front desk staff Gu Lijuba is very good, there is free parking, free laundry, indicating that this hotel management is in place, We lived happily.
MM560042****Facilities: Very good, great, recommended
Hygienic: clean and very clean
Environment: great, recommended, there are places to eat around
Service: The front desk service is very good, very good, recommended, satisfied
SSuperAnn28The room was nice, clean and spacious enough. At first the TV didn't work, the front desk was very enthusiastic and sent someone to fix it. The breakfast was also very good and rich. I took my elders out for a trip and they loved the breakfast. The only downside was that we booked two rooms, and the guest upstairs in one of them was very noisy. They made noise all night, which affected our rest. The soundproofing of hotels is generally not very good, which is understandable. The main reason is that the guests were too uncultured and made noise all night. 😡
匿匿名遊客When I checked in, the front desk said they would upgrade my room, but comparing the photos of the rooms I had booked on the booking platform, I couldn't see any difference. Although the room is large, when I came back at night after going out on the day of check-in, the toilet/bathroom overflowed with the smell of sewerage. After one night, the smell became even stronger! After checking the past reviews on the booking platform again, it turns out that guests pointed out the same problem in the first half of last year (and the same comments appeared again in the first half of this year). At that time, the hotel replied that they would carry out repairs, but the problem still exists! The room I was given was not upgraded but downgraded. Did the front desk clerk never know that the room would smell bad? Very disappointed.
GGuest UserI arrived at 12 o'clock in the evening. The front desk lady was very enthusiastic. Because of the mistakes of other hotels in the front, I encountered a small trouble when I checked in. Although the alarm was dealt with, it was solved smoothly in the back. The front desk has been helping us communicate, but I don’t think it’s necessary to go to the alarm. One step, The front desk said that I couldn't get through the hotel phone. In fact, I told me which place their phone area code was. I knew which hotels it was. I could contact the previous hotel.
Regarding the room problem, the first room shower did not have hot water, and the water was cold on the body. Then I went to the second room. The water temperature was the same. It was normal to go to the third room. The TV remote control in the third room was out of power. I saw that the battery had been deformed and soft, so I couldn’t see the TV.
MM484744****Good service, enthusiasm, more importantly, when I left the hotel, I left a thing in the hotel. I didn’t throw it away. The front desk called me and said that although it was not very expensive, their behavior liked it.
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