3-Star Hotels in Dusseldorf

Fuss free check-ins and can’t complain about the rooms - it was sufficient. They do offer earlier breakfast hours (4am onwards) but I did not take them so I don’t know how it is this might be helpful for those going for early flights! Location is near the airport but far from everything else tho it is a small city after all. Quite affordable option nonetheless and had a smooth check-in experience.

We stayed at this hotel for two nights, and unfortunately, our experience was quite disappointing. On the first day, the air conditioner in our room was not working. We reported the issue to the reception in the evening, but were told that there were no available rooms. What was more concerning than the problem itself was the indifferent attitude of the reception staff. They showed no empathy, did not apologize, and simply stated that housekeeping had not reported the issue, asking us what they could do. To ensure the issue would be addressed, I personally reminded them again and provided our room number. I’m glad I did, because it later became clear that no record of our complaint had been made. That evening, assuming the issue had been resolved, we returned to our room only to find that the air conditioner was still not working. When we reported it again, we received the same standard response: “There are no available rooms.” It felt repetitive and unhelpful, as if no real effort was being made to resolve the situation. Since it was already late and our last night, we had little choice. Fortunately, a staff member named Fadi from the bar came to assist us. He checked the electrical panel, reset the fuses, and managed to get the air conditioner working. I would like to sincerely thank him for his initiative and helpfulness. Unlike the reception staff, he also proactively suggested a room change if needed. Additionally, as we were leaving the hotel, we met Ms. Derya from the reception. We explained the situation to her, and she kindly apologized for what had happened. I would like to thank her as well for her understanding and professional attitude. In summary, this hotel leaves guests to handle issues on their own unless they happen to encounter a helpful staff member. The experience feels inconsistent and unreliable, which is not what one expects from a hotel stay.

Overall, I had a very pleasant stay at Holiday Inn Express. The location is excellent, and the atmosphere inside the hotel is comfortable and welcoming. One suggestion for improvement would be to add a small entertainment area, such as board games or family-friendly activities. This would make the hotel even more enjoyable for guests traveling with children. Another valuable addition would be an airport shuttle service. Although Düsseldorf Airport is quite close, taking a taxi from the hotel was surprisingly expensive for such a short distance. A shuttle taxi service would be a great convenience for guests and would further improve the overall experience. Even it was I wasn’t told about it Thank you for the excellent hospitality. I would be happy to stay here again.

I found the location of the hotel to the airport to be excellent. It was about a 15 minute walk via a sidewalk trail that went up to the train station rails and then I could just go straight up to the airport. The room was very clean. The temperature was easy to adjust to my liking, the bathroom was lovely, and the staff were very friendly and helpful. I was able to drop my bags off in the morning and then take them to my room after a fun day and do Dorf. I did not eat while there however I was able to have morning coffee and the coffee machine was lovely and had a variety of coffee choices. I would definitely stay in Ibis hotels again thank you for a wonderful stay!

A comfortable and cozy small hotel in a very convenient location next to a streetcar stop. It is about 15 minutes by bus from the airport and also about fifteen minutes directly on the streetcar to the downtown so it is easy to get anywhere. There are several restaurants and a small market across the street and several supermarkets and many more restaurants and shops in walking distance. The staff were friendly and speak English. The bed was comfortable and the room was a good size. A small bathroom and the main disadvantage no air conditioning but the room was pretty comfortable with the small fan they provide. The breakfast was great with many choices. The WiFi worked well and the tv had a few English and foreign channels. A good value for money and a good location if you like to see a normal neighborhood but convenient to get around. I would stay again.

Overall my stay was alright, room’s clean and staff was quite friendly, however, the toilet smells like cigarettes although the room clearly says no smoking, I’m not sure about whether it’s coming from the ventilation fan or something else, but throughout my stay there’s always the smell of the cigarette in the toilet.

the staff were fantastic, there wasn't a moment that they weren't helpfull , they helped above and beyond, the breakfast was so much to choose from and catered for everyone, the rooms were very clean and had a beautiful bathroom, would definitely recommened this for anyone that wan't to be in the center of Dusseldorf.

Thank you very much for the warm welcome and excellent service. I had a wonderful stay and was very satisfied with everything. The hotel was clean, comfortable, and well organized. I would especially like to thank the staff for being so friendly, helpful, and attentive throughout my stay. Everything was excellent, and I felt very welcome and comfortable. I truly enjoyed my time at the hotel. I would highly recommend this hotel to other travelers and would be happy to stay here again in the future. Thank you for everything! You can also add: ⭐⭐⭐⭐⭐ (5/5 stars).

It was alright, not bad. There weren't many rooms, but they were quite clean. The location was convenient, but the prices were super expensive during the exhibition period 😂

來杜塞出差，經常選一些離火車站近一些的酒店，這家火車站南口走出來就是很方便，旁邊土耳其餐廳中餐廳，火鍋店下樓就是，離日本街也不遠，總之很方便