Dusseldorf Hotels with Gym

We stayed at this hotel for two nights, and unfortunately, our experience was quite disappointing. On the first day, the air conditioner in our room was not working. We reported the issue to the reception in the evening, but were told that there were no available rooms. What was more concerning than the problem itself was the indifferent attitude of the reception staff. They showed no empathy, did not apologize, and simply stated that housekeeping had not reported the issue, asking us what they could do. To ensure the issue would be addressed, I personally reminded them again and provided our room number. I’m glad I did, because it later became clear that no record of our complaint had been made. That evening, assuming the issue had been resolved, we returned to our room only to find that the air conditioner was still not working. When we reported it again, we received the same standard response: “There are no available rooms.” It felt repetitive and unhelpful, as if no real effort was being made to resolve the situation. Since it was already late and our last night, we had little choice. Fortunately, a staff member named Fadi from the bar came to assist us. He checked the electrical panel, reset the fuses, and managed to get the air conditioner working. I would like to sincerely thank him for his initiative and helpfulness. Unlike the reception staff, he also proactively suggested a room change if needed. Additionally, as we were leaving the hotel, we met Ms. Derya from the reception. We explained the situation to her, and she kindly apologized for what had happened. I would like to thank her as well for her understanding and professional attitude. In summary, this hotel leaves guests to handle issues on their own unless they happen to encounter a helpful staff member. The experience feels inconsistent and unreliable, which is not what one expects from a hotel stay.

The hotel itself is very nice and comfortable, and the staff are friendly. The room is spacious and well-equipped with all amenities, and the hotel is conveniently located near the train station. Everything was great; we will definitely be back.

Great location. Large rooms that are very clean. The rooms are not serviced every day. This is OK but they need to tell the guests when checking in. Got different stories from different front office staff regarding my bill. My room didnt have a safe. I was told some rooms dont have safes!! Good pool and gym.

The location is great . It was very bad to be stressed to find parking because they are always full and cost extra expenses. The room looks good but the walls need to be cleaner . I wanted to drink coffee but the sugar and milk powder was too old and dried hard . Overall a good experience for view nights for longer I would not recommend for the price it’s given. The soundproof walks are bad everything happens around your room you would hear it . But to be fair must of hotels are like that but must of hotels does not cost as much ! The breakfast was ok there was fishy smell like from milk and eggs . We are in summer but still it didn’t give a good feeling.

Although the streetcar runs in front and behind the building, the room was very quiet and I slept well. The parking lot requires a fee, so street parking is recommended. The breakfast offered a wide variety of dishes and everything tasted great. Overall, I think the value for money is excellent.

location is A+. 2 minuite walk to the Heinrich underground station which takes you straight to the Messe. Hotel is nice. strange layout but its a medieval building so its part of the charm. Front desk leaves much to desire for a 5 star hotel. the room is ok. was given room 131. mattress was collapsed and definitely not commercial 5 star hotel standard.felt more of a foam cushion than a mattress with just 10 cm height of cushioning. i am 1.87 mtrs height and 110kgs. the mattress went concave when i lied down and my upper back muscles namely rhomboids and lats felt it badly in the morning. Advised the front desk who replied nothing can be done because all mattresses are like that. i don't insist or complain further if i am refused or rejected the first time i ask. on my checkout i advised front desk whose manager was present and i advised i was very happy with location but not with bed. i had no reply from her and she moved away stating in awe that no one had such an issue. on a positive note the breakfast operators who were very attentive and courteous at all times. for 950 euros for 3 nights i think they are very lacking in not being able to provide the basic hotel service of a good nights rest.

We booked room with breakfast. The hotel located in very convenient area, Immermannstraße. The surrounding was busy but we didn't here anything from outside. The front lady was also very friendly, check-in when so smooth even she couldn't find our reservation. Breakfast was not good. They served very standard breakfast and burnt sausages. Coffee did taste horrible, more than dark roast but burnt even you try to dilute with milk still leave you unpleasant after taste. I wouldn't suggest to waste money on breakfast here.

Good. Satisfied. Recommended. Clean and hygienic. Good. Satisfied. Recommended. Clean and hygienic. Good. Satisfied. Recommended. Clean and hygienic. Good. Satisfied. Recommended. Clean and hygienic.

The breakfast at the hotel is very good, I like it very much, the variety is good, the taste is good. My room was found to have obvious stains on the bed at the night of check-in. Due to the late time, I can only deal with it sloppyly. Serve the little brother, and he said that he immediately handled all the room hygiene, which is very satisfactory.

Good location for events.  Prices at the bar are excessive. For a aperol/little in a 0.2 l glass with a lot of ice 12€.  Personal at reception super friendly.