3-Star Hotels in Hamburg

Great stay — second time and still amazing I had another wonderful stay at the Hampton by Hilton in Hamburg — this was actually my second time here. The first time I stayed with my mother, and this time with my fiancée, and both experiences have been consistently great. The service is excellent. The staff are always smiling, very kind, and extremely polite, which really makes you feel welcome from the moment you arrive. Everything about the hotel feels lovely and well taken care of. The gym is nice and well-equipped, perfect if you want to keep up your routine while traveling. Breakfast is amazing — plenty of options and everything fresh and tasty, definitely one of the highlights of the stay. The location is also fantastic. It’s close to public transport (there’s a tram stop nearby), making it easy to get around the city. There’s also a great falafel/döner spot close by if you’re looking for a late-night snack, which was a fun bonus. Plus, it’s very close to Westfield, where you can enjoy the scenery and find lots of nice restaurants and shops. Overall, an amazing stay once again. Thank you to the whole team — I’ll definitely be back.

I was very satisfied with the service and the staff. The location is ideal in terms of the subway and commuter rail connections.

Hotel is about an 8 min walk to the train station. There is construction nearby which meant we had to walk a short path in the dirt through a park area but not a big issue. Hotel was clean and beds were comfy. No toiletries or amenities though. Not much to eat around here though (nearest restaurant is near the train station). Easy and simple check in/check out procedure.

After a slight initial confusion during check-in – I'd never booked through a system like this before – I was genuinely thrilled with the quality of the rooms! Super comfortable beds, a fantastic accessible bathroom, and modern room design. We were extremely satisfied and will definitely become regular guests at Sleep Hotels and recommend them to others!

We stayed at your hotel for 18 nights in total as we were visiting our son and his family for the Christmas holidays. He lives nearby so this hotel was VERY convenient. The housekeeping was exceptional and we thoroughly enjoyed the hot water and pulsating shower in the bathroom. We were disappointed that there was not a coffee maker/kettle in the room. We were also rather disappointed that the full breakfast buffet on a couple of occasions did not have the hot items readily available. We were able to order individual servings of such items but it was not the same as being able to freely pick and choose what we wanted. We also noticed that the hot drinks that were dispensed from the machine were NOT hot at all and just merely warm. The front desk staff were friendly and courteous at all times. We will definitely stay here again the next time we visit our son in Hamburg.

The unbeatable location near the main train and bus station is the only positive aspect of this property. While the customer service team was pleasant, the lines to speak with them were endless. The private bathroom is exceptionally cramped—similar to a boat cabin—making it nearly impossible to turn around. Furthermore, basic amenities were lacking: a hairdryer was only provided on the third night after three separate requests, housekeeping occurs only after five nights, and there is a 5-euro fee for towel replacements.

Отель находится рядом озером. Есть где прогуляться заняться пробежкой. Вечером на озере с отличным видом можно поужинать. Сам отель удивил спокойным чистым но ером в дополнительно зданни с балконом во внутренний двор, но в номере нет ни холодильника ни столовых принадлежностей. Есть халаты и тапочки. В общем можно рекомендовать если район устраивает (15 минут пешком до главного ЖД вокзала).

The hotel's location is excellent, right outside the train station, and the street in front is wide, clean, and safe. Both the hotel's service and cleanliness are superb! They clean the room thoroughly every day. Getting such a great hotel for this price was a fantastic experience in Hamburg!

Hotel Hesse in Hamburg is set in a relatively quiet part of the city, which made it a comfortable base to return to after a day out. It’s not particularly central, but getting around wasn’t difficult, and the surrounding area had a calm, local feel to it. Inside, the room was functional and clean enough for a short stay. Nothing especially memorable, but everything worked as expected. It had that slightly dated charm you sometimes find in smaller city hotels, where comfort is there, just without any modern flair. What stood out most was how uncomplicated the whole stay felt. Check-in, check-out, coming and going—everything was easy and without fuss. It’s the kind of place you choose when you just need somewhere to rest, rather than somewhere to experience. Overall, Hotel Hesse was a practical and no-frills option in Hamburg. It may not leave a lasting impression, but it quietly does the job if you’re looking for a simple place to stay.

Die Heizung im Zimmer funktionierte nicht und das Wasser in der Morgendusche war kalt!