GGuest UserTop hotel with great service and a beautiful room. You can't get any closer to the airport! I especially liked the bathroom. If you have to leave very early, there's a breakfast box available. Super 👍
AAnonymous UserMy stay at the Crowne Plaza Hamburg - City Alster was absolutely superb. From the moment I arrived, the elegant and professional atmosphere was noticeable.
The room was spacious and beautifully appointed, with a incredibly comfortable bed and a fantastic view. The location is also ideal for both enjoying the beautiful Alster lake and accessing the city center.
It’s the attentive service and premium amenities that set this hotel apart. I felt thoroughly pampered and would not hesitate to return for another luxurious stay.
LLANOTECI booked a twin room for 8 nights at Novotel Hamburg Central Station. The room was clean and spacious, particularly for a business traveller, and the Wi-Fi connection was fast and reliable. The hotel’s location is excellent. The entrance to Steinstraße U-Bahn station is right beside the hotel, while Hamburg’s popular shopping district is approximately a 5 minute walk away. The Town Hall is also within a convenient 10 minute walk. The service was consistently good throughout my stay. My room was cleaned as requested, bottled water was replenished, towels were replaced, and the beds were neatly made. Overall, I was very satisfied with my stay at Novotel Hamburg Central Station. It would definitely be my first choice if I were to visit Hamburg again.
GGuest UserThis hotel is excellent. It has a very old English feel which makes you feel comfortable. That, plus the very friendly and helpful service-orientated nature of the staff made this stay very pleasant indeed.
The amenities are also comfortable, the food is excellent and there is plenty of space to relax.
HHunsa ChunMost of all, thank you to Mr. & Mrs. Weise, who are the most nicest and really polite, warmly service-mind staffs in Germany we've ever met. They really made our trip in Hamburg nicely staying there. The hotel, itself is not that much fantastic but still kinda standard of Accor. The receptionist on our day, one was quite not on nice behaviour but she made it equally to every one, with the voice tone not polite enough. Overall of service, other staffs were nice. Pillows must be improved, but ved was pretty good. Shower 🚿 was not that strong but not that bad. We've been at the newer one near hbf branch last year, so it's much different atmosphere. So thank you so much for your kindly service-mind to us Mr.& Mrs. Weise. You're the best of hotel! Best, Micha&Tata
MMau PerezI usually try not to give bad reviews, but I got really disappointed with Radisson Blu Hamburg.
The not very good experience;
• first thing I noticed was the cigarette smell in reception;
• huge queue of people wanting to check in, but only two people were in reception;
• front desk guy with whom I checked in could not speak English, which made the interaction very difficult (check-in time took 15min);
• I booked one room away from elevator, but ended up receiving one right next to it, I then talked to staff, which did not help because I got downgraded to a tinier room;
• room not sound-proof, hence could not have one good rest during the night (particularly because you can repeatedly hear the elevator)
• finally, very cheap soap, no different from that offered by RADISSON PRIZE.
The good;
• the staff working during breakfast time was quite friendly;
• buffet was decent, nothing fancy, which kind of disappointed me given the price they charge;
• room tidy with coffee & tea
• unmatched location, right next to train & bus
• complimentary bottle of water.
GGuest UserVery convenient location, less than 5 minutes walk to the central station just diagonally across the street. Cafes around provide good food options for breakfast even in the early mornings. clean and comfortable room. Would be even better if a kettle/mineral water was provided (informed by staff that water is only provided on first day of check in). Would definitely stay in this hotel again
FFELIXFANNHygiene: as always good.
Environment: The location is as general as ever, and there are supermarket restaurants nearby. There is a fried fish restaurant, which is affordable and delicious.
Service: as always good.
Facilities: as always good.
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