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8.9/10
Very Good
GGuest UserI complained about a problem with the refrigerator, and it was handled kindly. It's a place I'd like to visit again, with a quiet and comfortable location and friendly service.
LLeia-CélineWe were looking for a good place to stay in Hamburg. The hostel is conveniently located right next to the main train station and is very easy to get to. The beds were clean, as was the bathroom (in an 8-bed mixed dorm). The only downside was the street noise, which was quite noticeable in the room; otherwise, it's a good option for short stays.
YYauWendyI have to catch an early flight from Hamburg airport and this hotel is close to the S1 train station. from there within 15 minutes I arrive the airport. It takes me ca. 10 minutes walk from hotel to/from Main train station, with a 30 inch big luggage 🧳
I'm glad I can checkout sharply at 5am, the counter is manned 24 hours and their staff are nice to offer help, e.g. lugguage storage, early checkout
AasieduI enjoyed my stay at Park hotel. The receptionist was very friendly and helpful. Their breakfast was delicious and very nutritious. I can highly recommend this place anytime you visit Hamburg.
SStephaneNot enough large and quick lifts for this very large building and its huge amount of rooms.
Hopefully I was on first floor so it's ok.
Wifi is disconnecting every couple of minutes (in room 158) which is very annoying.
Coffee machine at the lobby is poorly maintained, clean cups are not regularly refilled.
The way from Berlinor Tor (U & S bahn Station) is under improvement works.
That means a huge amount of stairs to get from the station to the hostel
FFELIXFANNHygiene: as always good.
Environment: The location is as general as ever, and there are supermarket restaurants nearby. There is a fried fish restaurant, which is affordable and delicious.
Service: as always good.
Facilities: as always good.
GGuest UserLage für einen Stadion- oder Barclaycardarenabesuch unschlagbar, weil beides unter 10 Minuten zu Fuß erreichbar. Wir hatten das Glück den letzten Kostenpflichtigen Parkplatz zu ergattern, sehr erfreulich ;-) Am besten also nicht zu spät anreisen! Online-CheckIn gewöhnungsbedürftig aber machbar. Das Zweibettzimmer im Industriebetonstyle ausreichend groß, ohne Schränke, ohne Coffee Making Facility, ohne Kühlschrank/Minibar und kleinem/halben Kopfkissen! Ein merkwürdiger Geruch durchströmte das Zimmer, erinnerte ein wenig an Baustelle. Das Fenster zu öffnen schien die Lösung, es konnte aber nicht durchgängig offen bleiben, weil Zimmer 201 zur Straße ging und diese sehr lange und sehr früh stark befahren war. Zudem machte sich duch Gäste die Nachts vor dem Hoteleingang sehr lange laut waren weiterer Lärm unangenehm breit. Die Internetnutzung wurde erst durch umfassende lästige umständliche Anmeldung zum Reward/Hotelprogramm möglich. Warum...? Das Bad ist modern, neu, die Dusche gut. Wünschenswert wäre ein Stromanschluß und Zahnputzbecher, der nicht aus Pappe und damit mehrfach nutzbar wäre sowie Möglichkeiten Handtücher gescheit aufzuhängen. Das Frühstück haben wir im Paket mit der Übernachtung günstiger als für die angezeigten 14 € pro Person erhalten. Dieses war gerade noch ok, die Auswahl nicht besonders groß, an zwei Kaffeeautomaten bildeten sich recht lange Schlangen. Keine wirkliche Empfehlung für 14 €! Der CheckOut war unkompliziert und freundlich.
MMaxwell AkwasiWe didn't have any issues with booking our flight, but unfortunately, the hotel experience was very disappointing. The assistant front desk manager who helped us when we arrived was quite rude. We ended up waiting in line for over two hours, with many other guests behind us. While waiting might not seem like a big deal, the assistant manager's unfriendly attitude made it feel much worse. It seemed like they didn’t know how to provide good customer service or communicate well. Overall, it was one of the worst hotel experiences I've ever had.
GGuest UserWell situated for public transport. Reception was not very welcoming or helpful. Parking available at bus station €10 for 13hrs (09.00-2200) over night free.
Some rooms still need refurbishment. Continental breakfast very good and plentiful.
KK.Yua&o Hamburg Reeperbahn locate closely to the St. Pauli Pier, it is a hot spot for sea food and famous Fischbrotchen. It also close to the U-Boot Museum Hamburg in a short walking distance only. If you visit there at Sunday, don’t forget to visit the St. Pauli fischmarkt at 5am. You can enjoy fresh sea food at good cost.