Hamburg Hotels with Parking

My stay at the Crowne Plaza Hamburg - City Alster was absolutely superb. From the moment I arrived, the elegant and professional atmosphere was noticeable. The room was spacious and beautifully appointed, with a incredibly comfortable bed and a fantastic view. The location is also ideal for both enjoying the beautiful Alster lake and accessing the city center. It’s the attentive service and premium amenities that set this hotel apart. I felt thoroughly pampered and would not hesitate to return for another luxurious stay.

While the location of this hotel is good, I found it very difficult to sleep at this hotel because the double bed was too soft. The main issue was with the bed springs which have lost their support. The hotel let me try beds in other rooms, but it was still an issue. This is probably because all of the beds were ordered at the same time. My wife who is petite also found this to be an issue. I did find a solution after a couple of nights of suffering - if I slept along the headboard, the support was ok - probably because the springs had not worn out there. The air conditioning thermostat doesn't work. Fortunately; one fan open the window though. One unexpected quirk for a Marriott. After asking for coffee to be refilled, the staff told me that they only provide coffee on the first night. After that, you should buy coffee from downstairs. All in all, I can't recommend this hotel.

I had a really pleasant stay at this hotel. The property is beautiful, very clean, and overall feels well maintained. The atmosphere is welcoming and comfortable. I especially liked that coffee and drinks are available anytime, which is a really nice touch. The breakfast was also great, and the pancake machine was such a cute and fun addition. I would also like to give a special thank you to Adrian at the front desk (I hope I spelled his name correctly). He was absolutely fantastic, very kind, professional, and genuinely caring. He communicated clearly and handled everything very well. I even noticed he was training other colleagues, and it was obvious that he understands the business and customer service extremely well. He really made a positive difference during my stay. There was unfortunately one issue with housekeeping during my stay. I had stayed one day, liked it so much stayed 4 more days. On my first day, on several occasions a cleaner entered or attempted to enter my room early in the morning even though check-out was at 12:00. On my first day they knocked at 11am/12/12.30 and actually came in at 12pm, although I had paid for late check out (which by the way is an amazing option to have), while I was still naked in bed.  One cleaner in particular — an older woman with short burgundy/brown hair — was quite abrupt. She repeatedly gestured for me to leave quickly. At one point she pointed at her wrist as if indicating a watch and used hand gestures to signal that I should hurry and leave, even though I still had time before check-out. It felt quite uncomfortable, especially as housekeeping knocked once and then opened the door quickly on a couple of occasions. On my last day, someone actually came in at 10AM in the morning. I just do not understand. I know it is a big hotel, I know they have to get a lot of rooms done in a short amount of time. I just do not understand the aggression of demanding a guest to leave so they can clean. Thankfully, Adrian at the front desk was extremely helpful when I explained the situation. He took my concern seriously and helped communicate with the housekeeping team so it wouldn’t continue. Adrian really saved my stay!

Great Location and Reliable Comfort in Hamburg! I stayed at the Hampton by Hilton Hamburg City Centre for two nights and had a wonderful experience. Location: Very convenient. Can take the city bus from the main train station (Hbf) and stop at Repsoldstraße which is directly infront of the hotel. Rooms: Clean, modern, and well-designed. The bed was comfortable, and the soundproofing was excellent despite being central. Breakfast: The complimentary breakfast had a great variety of hot and cold options. Staff: Friendly, welcoming, and quick with the check-in process.

The location: The hotel is extremely centrally located. All major attractions are easily accessible. The highlight: The view from our room was simply breathtaking and unforgettable. The breakfast: The morning buffet was very extensive and offered a huge selection of fresh dishes. There was something for every taste. Conclusion: An all-around successful weekend. We will definitely come again!

The entrance is under renovation, not sure how long it will take. It's quite clean, but not that close to the station. There are quite a few supermarkets nearby though!!!!!!

The hotel has a good location and very good service; the breakfast is also very good. However, you shouldn't expect too much otherwise, as it's very basic and the rooms are rather small. The twin rooms are also not really recommended for couples.

Overall, the stay was very good, except that I didn't get the booked room with two single beds, but only a 140 cm bed for myself and my 9-year-old son. However, the friendly staff made up for this with a breakfast voucher. I would definitely recommend the hotel and book again. Regards, P. Thake

A great hotel for a few days. The staff was very friendly and helpful and breakfast was really good. Most of the fresh fruit salad convinced me. The flat is quite narrow, and the fact that you come into the parking house only after check-in was not directly visible. But in all, it is absolutely recommended to continue

Die Heizung im Zimmer funktionierte nicht und das Wasser in der Morgendusche war kalt!