3-Star Hotels in Matsumoto

I had a wonderful experience here at Cafe&Stay Castana. The room was clean and comfortable, a great find at this price! The location is great with a free parking lot available, and with a huge supermarket conveniently located beside. However, I have to especially commend the staff, they were so friendly and accommodating to our needs! As you know, sometimes travellers are disoriented and stressed, and their willingness to help is deeply appreciated. I also had to ask for directions to a doctor as I fell sick, and they went above and beyond to take care of me. I could have only experienced this humanity at a small enterprise like this, and am very grateful.

Kamikochi is magical, and Alpen helps make it even more so! Location is very good, near by the bus station but far enough from the maddening crowd at the bridge! And the hotel is on high ground making it a good spot to observe the trekking crowd. The reception staff are more than friendly and helpful, and we had good conversations with Kaori and Izumo. Room has a good view of the mountain and is a good size. Dinner is very good with much local produce used and the appetisers are interesting and delicious! Wonderful!

The hotel's location is excellent, very close to Matsumoto Station, and there are many restaurants nearby. It's in a lively area but just far enough away not to be noisy. There's a popular cafe nearby; we went early the next morning to get a number. It's trendy but reasonably priced, and the coffee was really good. We stopped in Matsumoto briefly after hiking Kamikochi and before heading to Karuizawa. We'll definitely come back to properly experience this great place next time.

Conveniently located just a 5-8 minute walk from Matsumoto Station, the hotel is also within easy walking distance to key attractions such as Matsumoto Castle, nearby museums, Nawate Street, and Nakamachi Shopping Street. The staff are consistently warm, polite, and attentive, which truly enhances the overall stay experience. A thoughtful touch is the complimentary soba noodles served at 9:30pm — a simple yet memorable highlight not to be missed. The only minor drawback would be the room size — it is rather compact (as expected in Japan), but well-equipped with all the essentials and thoughtfully laid out for a comfortable stay.

If you're coming to Matsumoto and looking for a place with free onsen, this is it! It's very close to the station, the price is reasonable, and the breakfast is delicious. They offer free luggage storage, ice, microwaves, and laundry services on multiple floors.

I really loved my time at Park Lodge Kamikochi, it was truly magical and I can’t believe our luck in finding this place. Location is great, very near to the bus terminal and starting point for many treks. The main areas and the rooms were simple, well-designed and very comfortable. Although note that there is no air conditioning in the room as the weather is already cool. The food was the best part, a delicious variety of offerings, including a live grill! My friends and I were amazed and felt like we got great value and experience out of this stay. The staff were mostly friendly, but we were once suspected of trespassing the premises. However, it was one-off and not a problem as they might experience non-guests entering. Overall, a fantastic experience that I highly recommend.

The environment is very comfortable, the room is clean and cozy, and the hotel staff are attentive and polite. The meals are unique and delicious, with generous portions. Plus, you can enjoy the outdoor hot springs. It was a fantastic stay.

This is the most conveniently located hotel I've ever stayed at! It's only about 100-200 meters from Matsumoto Station, so the location is absolutely superb. The hotel feels a bit dated, but it's generally clean, and the two older male staff members at check-in and check-out were both very friendly. Breakfast is included and pretty good, with a focus on bread.

The room is a bit like a small house in Tokyo, it is still crowded! The twin room is a twin room with a bunk bed, and the lower one will be bigger, the upper bunk will be a little narrower, but the bed is still very comfortable overall, and sleeps very well! Breakfast is free, starting at 6:30 in the morning, winter is different from summer, and the store notice shall prevail. But the price/performance ratio really has nothing to say. Is it a night of sleep or recommended 😃 also self-check in and then the room door lock password will be printed on a piece of paper, which is more convenient. The station is about 5 minutes away, it is still very close.

Honestly, I can't praise this place enough. The owners are a really lovely couple; very welcoming and extremely helpful. The rooms are great - plenty of space and all the amenities you need for a short stay. The onsen is just the best - it's a private one that you can lock the door to and have to yourself for as long as you can cope with the hot water! But the *food* - wow! The food is absolutely fantastic and expertly cooked. Honestly, I've eaten in Michelin starred restaurants with food that wasn't as good as this. On top of that, at our first evening meal, we found that the message hadn't been relayed about my wife being a pescatarian. Anywhere else that might have been a problem, but within twenty-five minutes an entire new fish meal had been prepared and served - and was absolutely amazing. We were SO impressed. Also, what a truly beautiful location. Oh yes, and they have *monkeys*!! They wandered past the property in the evening and wandered back the next morning. I'm trying to name anything negative and I honestly can't - the closest thing I can think of is that the property is hard to locate and you definitely need a car to get there, but if you can get there, do - it was one of two equal-best places we've stayed at in Japan. Thank you to the owners (sorry, I never asked your names) for a wonderful stay in your home.