Matsumoto Hotels with Parking

The staff were very friendly, picking us up and dropping us off at the train station. They made sure we had everything we needed. The room was large, clean and had plenty of additional space in the living area. We didn’t hear any noise from the next door supermarket and it was very convenient. There were good food options nearby and the hosts kindly dropped us at the station to store our bags and then took us to the castle in the morning. We would happily have stayed longer!

The location of this hotel is perfect with many good restaurants nearby. The reception has two staff who could speak English sufficiently to answer my questions about travelling to Komikochi. Everything about the service was great except for the house keeping who did not make up the room properly. They just left the stack of new towels on the bed and took the soiled ones. The stay came with buffet breakfast which had both western and Japanese food options. I will return to stay if I visit this area again.

The hotel has a pick-up service and arranges a car to go to Kamikochi on the second day. It is a one-stop service and very considerate. Two meals per stay, and you can also add Xinzhou beef for a fee. Every employee is friendly and pleasant. I am very satisfied with this trip and hope to come again next time. The secret soup of Tianfeng Lu is very comfortable.

Fukashiso could be one of the loveliest accommodation that I have ever stayed at. The staff were very polite, attentive and extremely helpful and courteous. The place itself is so beautiful and quaint. Traditional garments are provided as an option if you want to dress up for dinner. Made for great photo ops! The Kaiseki was the most beautiful equivalent of a degustation I’ve tried, and it was served in a lovely separate intimate dining area. During dinner Nobu-San a fourth generation family member of the owners greeted us which was a lovely touch. Soba was freshly made at the accomodation. We stayed two nights and the Kaiseki menu was different each time. Breakfast was a nice assortment of Japanese and Western options and the coffee machine was actually pretty good. I enjoyed the onsens, there are two public ones that switch locations for men and women and a private one. They were well equipped and relaxing. Our room was on Level 1 with a private bathroom, seating area and little garden view. Overall this place is highly recommended. For a traditional ryokan experience, it was so nice. Even after we checked out, the receptionist gave us a little gift, and even walked us outside to where our car was parked. Such a warm and lovely place. Stay here for sure!

Location was close to the station. 10 walk but be had so much luggage to roll behind is so 15 minutes. Rooms were cosy. Small as most in Japan are but well heated as we went in fall during a cold day. Service was very pleasant. We were greeted well and shown to our rooms. We didn't get to see the service in action that much because we left early morning after 1 day.

It may be a little far away from Matsumoto Station but its definitely worth the effort! The most affordable and Japanese quality accommodation! Great Japanese breakfast and dinner, can upgrade to shinchu beef which is a MUST!! The beef just melts in the mouth. The onsen is great and clean. The single room is really big and thats the view in the 3rd photo from the room. The souvenir shop is awesome! Its sells some great product like honey which i cant find at the souvenir shop at Matsumoto station. There is a mini concert at times at the hotel which sings Japanese folk or country songs. It is a hotel that caters to mainly Japanese locals where the reception cant speak English but are super friendly and willing to communicate through translation apps. Awesome place! Definitely coming back again!

Location was a 4 minute walk from the station, or 15 minutes to Matsumoto Castle which was great! Room was pretty spacious (bathroom was compact but fine) and there was a free breakfast which was very good - not too much choice but tasted really good. Beds were quite hard and they don’t do luggage storage after checkout unlike most other hotels, so had to pay for luggage storage at the station instead. Was good for one night. Great value for the price.

In the second day of hotel, we planned out trip to the castle, shopping street, and the Japanese alps area. So we had breakfast early and went to the station to meet our guide. After coming back from the trip, we took taxi again to the hotel. When we booked our trip to the station from the hotel, we realized that the hotel provided frequent trips to and from the station. As we were tired, we went to onsen, which was provided by the hotel. It was a free service or included in the stay, I think. The onsen is located in another big hotel and the bus ride took 30 minutes. There were many people from many hotels going together to the onsen hotel. The onsen was pretty big, two indoor pools and two outdoor pools. We enjoyed the warm water and relaxed. The bus brought us back to the hotel at 9 pm. The hotel gave new towels and other supplies in the door of our room as we didn’t have a cleaning service in the morning. Anyway, the hotel restaurant is good and the free shuttle bus service is exceptional as no reservation was necessary. I will visit this hotel again when we travel to Matsumoto next time.

We had an absolutely wonderful stay at this resort. From the moment I arrived, the staff greeted me with genuine warmth and professionalism, making me feel instantly at home. The property itself is beautifully maintained, with stunning views and thoughtful touches that create a relaxing atmosphere. Every detail—from the comfortable rooms to the delicious dining options—was carefully curated to ensure a memorable experience. I was especially impressed by how impeccably clean everything was, including the public bathrooms and hot spring area. The staff cleaned up immediately after use, which made the whole environment feel fresh and cared for. I truly appreciate the team’s dedication to hospitality and excellence, and I would highly recommend this resort to anyone looking for a perfect getaway. We are deeply grateful for the extraordinary care shown by the hotel assistant Akemi during our stay. When we were unexpectedly stuck in the snow in a remote area, she walked alone to find us and kindly offered assistance to call for tow truck support. She then guided us safely back to the hotel, even though we had already checked out, and welcomed us with tea and biscuits to keep us warm while we waited. Her thoughtfulness and dedication went far beyond duty, and her kindness turned a stressful situation into a touching memory. Thank you sincerely for such genuine hospitality—it is something we will never forget.

Outdoor temperature was around –3°C, but the ryokan felt even colder because some sections were open to the outdoors. The walkway from the rooms to the onsen is uncovered, so there’s no way to avoid the cold. I had to wear my winter jacket just to walk to the public bath. There is a private bath option, but the one assigned to me was far too hot — I couldn’t even step into the water. The public bath is a very small indoor pool, probably suitable for 2–3 people at most. There is no shower in the room, so using the public bath is unavoidable. The room itself was very cold. On top of that, I had to carry my own 25-inch luggage up three floors as there is no lift, so this place is not suitable if you can’t manage your own luggage. Dinner was disappointing — just soba and a simple soup with pork and some vegetables and mushrooms.