4-Star Hotels in Matsumoto

The service and the meals are really good. The room is complete and spacious. The staff and the owner is friendly. Really love our stay there

Outdoor temperature was around –3°C, but the ryokan felt even colder because some sections were open to the outdoors. The walkway from the rooms to the onsen is uncovered, so there’s no way to avoid the cold. I had to wear my winter jacket just to walk to the public bath. There is a private bath option, but the one assigned to me was far too hot — I couldn’t even step into the water. The public bath is a very small indoor pool, probably suitable for 2–3 people at most. There is no shower in the room, so using the public bath is unavoidable. The room itself was very cold. On top of that, I had to carry my own 25-inch luggage up three floors as there is no lift, so this place is not suitable if you can’t manage your own luggage. Dinner was disappointing — just soba and a simple soup with pork and some vegetables and mushrooms.