Mountain View Hotels in Matsumoto

I stayed here for 4 days. It was really nice that the staff can remember my name even they don’t have too. It means that they really pay attention to the guest not only the name but also food allergies as well. I was really satisfied with the hotel staff and service. The hotel itself is really peaceful and the food is so amazing. Highly recommended 🥳

Our stay at Poetical was truly one of the most memorable experiences of our trip in Japan. From the peaceful atmosphere surrounded by beautiful nature to the warm hospitality of the owner, everything felt so special and heartfelt. My husband and I were deeply touched by the kindness and care we received throughout our stay. The homemade meals were absolutely delicious, every dish was prepared with so much love and attention, making us feel completely at home. Thank you for creating such a beautiful place filled with warmth, comfort, and unforgettable memories. We already miss Poetical and hope to come back again in winter to see this lovely place covered in snow ❄️

Amazing!!! Will definitely come back in the future...room rates are pricey but you get what you paid for. Food was like dining in a Michelin star restaurant. They have different types of onsen to suit your needs, from spacious onsen bath to deep bath and bed type bath.

Nice Onsen hotel in Matsumoto, at the heart of the Armsana Onsen town. Large room for 4 of us with futon to sleep on, very traditional style. Nice onsen hotel that has adequate amenitiess available for use. Parking is a short walk away. Hotel deployed a staff to lead me to the car park wit ample lots.

This is my second time staying at the Awa-no-yu Hotel. I stayed there for one night last year and felt very good. I checked Ctrip and saw that there were 2 nights available, so I booked it 3 months in advance without hesitation. We took the tram from Matsumoto Station to Shin-Shimajima Station, and then took the bus to the hotel, which was quite convenient. It's just that the cost of travel has increased now. Last year, the tram and bus cost 2250 yen, and you can buy the tram + bus ticket directly from Matsumoto Station. Now you have to buy the tram from Matsumoto Station for 710 yen, and then buy the bus ticket for 2500 yen after arriving at Shin-Shimajima. The hotel distribution map is for your reference. There are no toilets and washrooms in the rooms in the main building. I suggest you book the rooms on the 2nd and 3rd floors of the new building. The rooms are quite large and the conditions are very good. The hotel's hot springs and meals are quite good, and the service staff are also very enthusiastic. After we checked in, we caught up with a heavy snowfall. It was so enjoyable to soak in the hot springs in the snow! Although the hotel is in the deep mountains, there are flowers decorated in many places, which is very stylish. I would also like to thank Ctrip's customer service for helping me solve the problem in the reservation in time. It is trustworthy. I'm not an agent, I just always book hotels through Ctrip.

It seems like it has recently been renovated, so some of the basic parts are still old, but it was well-maintained and the facility was clean. I think the meals were well-balanced without being too heavy on meat. The bath is said to come from a hot spring source, but it was so hot that I had to be careful to get into it. However, I think the power of the hot springs is that I was able to stay in light clothes until the morning without getting cold. If the changing room is dark, you will not feel safe, so I think it would be better if it was a little brighter. I think the distance between the staff was just right, but since my luggage was heavy, I wish I had an elevator.

The room is small, but there is everything. First class service. The meal was great and not heavy for two days. From the white bones to the flat soup, please ask the front desk lady to make an appointment for rent, which is extremely smooth. I miss this deep secret.

Nice stay in this little pension ! Food was really excellent and the highlight of our stay. However the room is not really big and the bed are too hard/not confortable. It’s a shame that we were not politely asked to leave 10 min after checkout time, we thought that being alone we could enjoy a bit more after 3 nights. Lastly, paying for renting a towel is quite unsual when the room is in this range of price.

I chose this hotel on the way back from the trip. The front desk staff guided me very enthusiastically and left a very good impression^_^

Honestly, I can't praise this place enough. The owners are a really lovely couple; very welcoming and extremely helpful. The rooms are great - plenty of space and all the amenities you need for a short stay. The onsen is just the best - it's a private one that you can lock the door to and have to yourself for as long as you can cope with the hot water! But the *food* - wow! The food is absolutely fantastic and expertly cooked. Honestly, I've eaten in Michelin starred restaurants with food that wasn't as good as this. On top of that, at our first evening meal, we found that the message hadn't been relayed about my wife being a pescatarian. Anywhere else that might have been a problem, but within twenty-five minutes an entire new fish meal had been prepared and served - and was absolutely amazing. We were SO impressed. Also, what a truly beautiful location. Oh yes, and they have *monkeys*!! They wandered past the property in the evening and wandered back the next morning. I'm trying to name anything negative and I honestly can't - the closest thing I can think of is that the property is hard to locate and you definitely need a car to get there, but if you can get there, do - it was one of two equal-best places we've stayed at in Japan. Thank you to the owners (sorry, I never asked your names) for a wonderful stay in your home.