"The place is decent. Not the best and not the worst. The tap in the toilet is a little spoilt.
The location is decent, near to tebrau city and mount austin.
Please be warned the studio apartment is facing the road and it is super noisy no sound proof. You definitely will not be able to sleep as people race on that road in the middle of the night. The noise pollution is so bad you will not be able to sleep even if you're a heavy sleeper
So because of the noise, i will not recommend.
But the staff are really friendly and helpful."
6 reviews
5.0/10
1 night
From IDR 485,231
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8.4/10
Very Good
HHi there!Apartment is located just above the Paradigm mall. We were only given one access key card for our 2 bedroom unit. This caused much inconvenience as we can’t get in and out of the apartment freely as individuals. Unfortunately for us, the washing machine was leaking and unusable. We were only given one bath towel for each of us during our stay, without any hand towels. No toothbrushes, shampoo, conditioner and only 2 trash bins/bags in the unit. There’s no microwave and no wine opener too. Every unit is allocated one fixed parking lot. Additional parking requires approval for parking in visitors lot from the guard house. There is no front desk to get help from even during the day. Everything is communicated thru WhatsApp.
GGuest UserWe reached the hotel at about 11.30pm from Songapore on 8/4. Upon reaching, we asked the security guard about the booking procedure. He does not know anything about it. He showed that there are boxes to collect the keys from near the laundry room. However, there were no instructions or information of password or room number to collect the keys. I tried to call the hotline and the internet phone but neither was successful in my attend. It was already past midnite. We were tored after the 11/2 hour of jam at the Causeway. We decided to search for another room at the agoda.com and found something for us to spend the night at Grand Landmark Hotel. It costed us $62 SGD. We stayed there until noon and decided to go back to the KSL Premier Residence. I checked my email and saw the instruction to the room coming in at 5.53am which is about 5hours from the time we alerted them via the apps. We went back before noon to the KSL Residence and checked in. Place is nice but we felt shortchanged and ill treated with this hiccups. We would like to ask for a refund for the first day and that Trip.com should pay for our sstay at Grand Landmark Hotel on 8-9 April for goodwill. It is not easy to move around with 2 msmall children. I hope your side exercise compassion and understanding for the negative experience we felt. w
We felt shortchanged and I
GGuest UserPros:
antlerzone's customer service is very prompt when we feedback any issues with the apartment and gives very clear instructions. We like the location because it's near quite a number of vegetarian eateries. Also we liked the foldable mattress and extra bed linen + blanket that came with it.
Cons:
A pity that the apartment is very run down. Sink tap was wobbly, kitchen countertop was damaged, musty smell throughout the stay and the fan remote controls weren't working. The state of the unit makes me very hesitant to book any apartments managed by antlerzone for my future stays.
GGuest UserThe inside of the couch has caved in and the surface of the table is peeling off.
The hairdryer works really well and the location pretty convenient. Thank you.
TThiam WoonCleanliness can be improved. The window in toilet was opened, wild birds like pigeon poop on the wall and not to mention spidey from trees nearby...
Distance wise is centrally located in middle of Aeon mall, Ikea and toppen mall. GT go-kart is also stones throw away with mininpasar malam.
Not encouraged if you are a light sleeper as crows start calling at 5am+ and a lot of noise from main road. It also depends on your luck that other stayers are no as noisy in the living/common area. Basically it is a house that has 4 rooms rented out as homestay with shared kitchen and hall.
If you are looking for a budget stay which is convenience then that's fine. Overall i am ok with the stay so would give an overall 3 stars as the owner is also friendly.
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