Tebrau Hotels with Wifi

"Really pleasant stay, with beautifully designed interiors and rooms. The entire hotel, from the lobby to the hallways to the rooms, look new, stylish, and aesthetically pleasing. Unfortunately I didn’t take too many photos to capture this, except one of the bed (with AI to remove people inside the photo). The exterior of the hotel is nicer than the trip.com photos make it look 🙃 The room was comfortable, with soft yet substantial pillows and a mattress for people who prefer firmer beds. Points for improvement would be a small number of available power outlets in the room, and a big lack of counter space in the toilet to place toiletries, make-up etc. Last but not least, service was very quick and friendly. Great place for a comfortable stay away from the bustle."

"I really enjoyed my stay at this hotel. The room was spacious, clean, and well-maintained. The bed was very comfortable, and I slept well every night. The staff were professional and always ready to help. The location is excellent, with easy access to restaurants and public transport. Overall, it was a wonderful experience and I highly recommend this hotel."

"We arrived at 1pm and the unit was ready for check in which was awesome. During inspection of the unit found the flooring in the living room was broken and it would move if u stepped on it. This was simply covered by a carpet. Took a video and sent to their whatsapp but was not acknowledged. Then came the common toilet right beside the living room. Firstly had a very foul smell, the shower wasnt draining well and the bidet was broken and made my pants all wet when i turned it on. The smell got worse throughout our stay and we just choose not to use the common toilet at all. They only give 1 access card but u can request one more from the lobby. But makesure ask them if the card can be used for carpark entrance. After check out we left our bags at the lobby and was chrged rm10/bag for storage while we went last minute shopping. Oh also u cant access the mall after 10pm. So if youre taking a cab makesure u drop off at the residents instead of mall entrance"

"facilities felt pretty new, convenient 10 mins drive / 1.8km walk frm the main mt austin area! towels were a lil dirty w some spots but not that bad. toothbrush available frm the counte"

"Overall, my experience at this hotel was quite poor. The location is very inconvenient; you need to take a taxi for everything, whether it's dining or shopping, which isn't very travel-friendly. The gym equipment is old and run-down. Breakfast options are limited and unvaried. The swimming pool appears to have been neglected for a long time, with poor water quality and an unkempt environment. There's also a quality issue with the clothes hangers in the room; two of my white garments developed noticeable yellow stains after being hung, rendering them unusable and damaging my clothes. The hotel should definitely take responsibility for compensation. All in all, it's not good value for money, and I wouldn't recommend staying here."

"Great cleanliness and good service! Unfortunately, the poor isolation made it a bit noisy at night."

"I am extremely disappointed with my stay at this hotel. Honestly, this is one of the worst hotels I have ever experienced in my life. First of all, the bed is unbelievably hard — it feels more like sleeping on a wooden board than a mattress. On top of that, the air conditioning is extremely noisy, making it almost impossible to fall asleep or stay asleep throughout the night. What made it even worse is the pillows. They are excessively hard and uncomfortably high, causing serious neck discomfort. I genuinely do not understand how any guest is expected to get a proper rest under these conditions. I even called the front desk to request a different pillow, but was told that all pillows are the same and cannot be changed. This kind of response is completely unacceptable for any hotel that claims to provide comfort and service. Overall, this stay was a terrible experience. I will definitely not return, and I would not recommend this hotel to anyone who values a good night’s sleep. ------------------------------- Saya sangat kecewa dengan pengalaman menginap di hotel ini. Sejujurnya, ini adalah antara hotel paling teruk yang pernah saya alami dalam hidup saya. Pertama sekali, katilnya sangat keras — rasa seperti tidur di atas papan kayu, bukan tilam. Selain itu, penghawa dingin sangat bising sehingga hampir mustahil untuk tidur dengan lena sepanjang malam. Yang lebih teruk ialah bantalnya. Bantal sangat keras dan terlalu tinggi, menyebabkan ketidakselesaan pada leher. Saya benar-benar tidak faham bagaimana tetamu boleh mendapatkan rehat yang baik dalam keadaan seperti ini. Saya telah menghubungi kaunter hadapan untuk meminta penukaran bantal, tetapi diberitahu bahawa semua bantal adalah sama dan tidak boleh ditukar. Jawapan seperti ini langsung tidak boleh diterima bagi sebuah hotel yang kononnya menyediakan keselesaan dan servis. Secara keseluruhan, pengalaman ini sangat mengecewakan. Saya pasti tidak akan kembali dan tidak akan mengesyorkan hotel ini kepada sesiapa yang menghargai tidur yang berkualiti. -------------------------------- 我对这次入住体验感到非常失望，说实话，这是我这辈子住过最糟糕的酒店之一。 首先，床非常硬，完全不像床，更像是在睡木板。再加上空调噪音非常大，整晚几乎无法入睡或保持睡眠。 更糟糕的是枕头，又硬又高，导致颈部非常不舒服。我真的无法理解，在这样的条件下，客人要如何好好休息。 我还特地打电话到前台要求更换枕头，但对方却表示所有枕头都是一样的，无法更换。这样的服务态度，对于一个号称提供舒适与服务的酒店来说，是完全不可接受的。 总体来说，这是一次非常糟糕的体验。我绝对不会再入住，也不会推荐给任何重视睡眠质量的人。"

"Staff were super nice and replied to most of our enquiries on as fast as possible c:, very nice scenery from our assigned room. Extremely convenient since it is right on top of Paradigm Mall. Bedsheets and some items were damaged or dirty though. But overall, it was a good overnight stay."

"My 4th stay and definitely not the last. Clean and big room. Comfortable bed, good for short stay. And it's location is right in between austin and nanyang street. Very convenient for me to go for my facial appt, salon, nails etc. A go-to hotel every time i stay overnight in Jb."

"Stayed here from March 24th to 29th. The experience was very satisfying! The host was super friendly and easy to communicate with. The room was clean and comfortable. The air conditioning worked perfectly, it was really cool 👍. The internet was also fast and stable—great for work or streaming. The location is also strategic, making it easy to get around. Highly recommended for anyone looking for a comfortable stay with excellent service."