3-Star Hotels in Nashville

First off we get stopped as soon as we pull in by a valet to park our car for us so we let him. Then we check in to find out it’s over $60 to let them park the car for you. That’s ridiculously expensive to park for you and it’s not even said nor advertised. Then the hallways smell like mildew and dirty mop water. The room smelled even worse, it smelled like mold and mildew very strongly. The a:c sounded like a jet taking off, no bags in the trash cans, half used toilet paper, the tables by the bed had sticky stuff on them where someone before left drinks or something, the refrigerator wasn’t cold at all, multiple lights didn’t work, and we paid for a King room and the room had a queen bed. The towels and sheets were clean I can say that wasn’t an issue which was a plus. Mattress definitely was worn.

In Nashville for a concert, this hotel was within walking distance to Bridgestone Arena. Check in was very quick and easy, the room was roomy and clean, and the staff were very welcoming throughout our trip. The hotel itself was beautiful. Will most definitely stay here again next time down in Nashville!

This location was recommended by a friend. Room was nice, staff were nice, and shuttle (a primary factor) was prompt however did stop at a second Sonesta before heading to the airport. We asked for a quiet room and it was indeed quiet. Pretty spacious room with generous desk space, and comfy couch with pullout bed. I also really loved that the key card booklet included a colorful quick reference guide for amenities and things like wifi password. Minor gripes - desk chair pretty squeaky; a necklace left on the tub rim from a past guest had rusted; and the duvet looked like it could use a wash (but I also know it’s industry standard that these don’t get washed between guests, which is still a general disappointment). Overall I would recommend, good for the price (around $110 total for a very last minute booking).

TBH I was shocked. I have not stayed at a best western in many years because I put it so far down the list. Check-in/ out took less than 2 mins. Room was a mini suite and had a couch, coffee table, desk, microwave, coffee machine, fridge, more. Spotlessly clean. Fantastic for my needs.Only glitch was the literal fire drill at midnight on fri. No fire. Faulty sensor set off the fire alarm. Fire truck, people in gear searching the hotel, lobby full of people, screaming buzzer n flashing lights. Just an accident and a bit of drama. Finally got the buzzer turned off and back to bed. I will stay there again. Oh and breakfast was decent. Again I was surprised. Very good stay.

Good location, just a short walk from Broadway. Clean and good breakfast. Only downside was by the pool area (3rd floor). The furniture looks new, we were sitting there and a gust of wind blew over 2 umbrellas, one snapped iff completely and the umbrella hit me on the head. I reported it to reception and told them that the umbrellas were not strong enough, he wasn't interested and said that they were decorative (why have an umbrella that cannot be used) he also said that I should have reported it to management not him!! On checkout I mentioned it again and the receptionist said that she would get someone to contact me about it but I have heard nothing.

Had a great experience. We stayed to go to a concert in Nashville and it was perfect. The evening snack time was a wonderful treat, showers were awesome and the beds were super comfortable! Would absolutely recommend it!

This location was easy and accessible to everything The hotel is beautiful. The employee team members we encountered are very kind. I needed it for my trip. Issue I had was the toilet kept running even after me jiggling the push button. I did talk to the front desk representative. Her name is Jamie and she did send an engineer upstairs. When I return back to my room, it appears to have been corrected however, as soon as you flushed the toilet Continue to run. So I talk to her again and she did tell me that the engineer told her that the mechanism inside I am assuming the ball and chain needed to be changed. Therefore, she suggested or asked if I wanted my room to be switched. Since I did not because I was leaving the next morning, she offered to comp half my stay. When she realized that I booked through a third-party, she told me that she could give me the equivalent in points from Hilton. She also comp the parking fee for my car. All in all, it was a nice visit. I just want to make sure that room 301 issue is rectified because it is extremely annoying when the toilet will not fill and stays in a continuous run mode for hours. 

Excellent service, spotless rooms, and great accommodations. Very satisfied!

The hotel is in a good location, close to Vanderbilt University, with acceptable hardware facilities, swimming pool and gym, and laundry room. The service is very poor, especially the room attendants are all Hispanic, do not understand English, and the work attitude is not serious, often forget to clean the room, or forget to put the daily hygiene products and coffee boxes, after the front desk complaint, no one manages, It is the worst experience I have ever encountered since I stayed at the hotel. The deposit at check-in has not been refunded so far (it has been 2 weeks).

Breakfst was excellent. Location was very good. Sink drained very slowly. Bath light took several minutes to reach full brightness