4-Star Hotels in Yan'an

I had a booking and was already checked in. Around midnight, I received a call asking if I was staying at the hotel, which woke me up. Then, past 1 AM, they arranged for new guests to check in right next to my room. This scared my child and me in the middle of the night! The front desk couldn't even explain the situation clearly when I called them. I couldn't get any sleep the entire night!!

I traveled with my family during the Chinese New Year, and it was our first time in Yan'an, so we chose this hotel. The value for money was excellent, and the price before the Spring Festival was very reasonable. The room was super spacious, with large, bright floor-to-ceiling windows, and it was clean and tidy. The breakfast was fantastic and delivered right to our room. The location is great, very close to Baota Mountain and also near the Erdaojie morning market!

Excellent hotel and recommended! The room was big enough for 2 of us and very clean. There are several restaurants near by. Although Trip.com shows the breakfast is from 7:00am but the actually it starts from 7:30, which was a bit late considering our schedule of the day. The breakfast restaurant staff was kind enough and we were allowed to start the breakfast from around 7:00 although the selection was limited until 7:30. Overall very good experience!

I booked this hotel because it had a stellar 5.0-star rating, and my stay was absolutely fantastic! The experience was top-notch! The location is super convenient, just a few hundred meters from Wuyue Plaza, making it an easy walk. Exploring Yan'an was a breeze. The front desk staff were incredibly friendly and responsive, and the attention to detail made the stay so comfortable. The value for money is outstanding, and the breakfast was especially rich and varied. I highly recommend trying the 'hollow noodles' that were featured in 'A Bite of China' – many other hotels nearby don't offer this for breakfast, only this one does! Staying at Zhiping Hotel (Qingshui Tianhe Branch) is definitely the way to go.

The hotel provides free pick-up and drop-off service, which is very considerate. The front desk service is very good, and all communications are very smooth. We were upgraded to a new room for free. The room is very new and clean. There are laundry rooms on the second and fourth floors of the hotel, with the same configuration. There are two washing machines and one dryer, which are very new and easy to use. The laundry room is equipped with laundry detergent. The room can see the Yan River and Yan'an No. 5 Middle School opposite, and the scenery is very good. The breakfast on the first floor of the hotel is quite rich. There are rice noodles in the open stall, and the fruits are watermelon and cherry tomatoes. The porridge is basically mung bean porridge and red bean porridge every day. The fried rice is delicious, and there are several hot and cold dishes, as well as small cakes and bread. The restaurant opposite the hotel is also very delicious. The hotel is in a good location, and it is very convenient to take the bus to various attractions. A very perfect hotel, thank you.

The hotel environment is quiet and elegant, with excellent hygiene, and attentive and meticulous service. It offers great value for money. It's suitable for both business trips and leisure travel, highly recommended! My check-in experience was very satisfying. The room was spacious and bright, with good soundproofing, and a full range of toiletries. The staff were friendly and accommodating, making for a very comfortable stay.

This is my second time here. The room is clean, tidy, and well-arranged. It's equipped with a smart assistant, and they even have a robot for room service. The hotel pays attention to requests and called me beforehand to ask if I needed airport pickup. The front desk staff are gentle and thoughtful. Although the hotel's location is a bit out of the way, Yan'an is a small city. As long as you're not going to the New Area, a 10-minute taxi ride will get you anywhere. Getting to Erdao Street also only takes about ten minutes.

An efficient stopover for self-driving tours: The staff are friendly and helpful; the rooms are clean and tidy; facilities such as the laundry room are complete; and it's within walking distance of Wuyue Plaza. Minor issue: The breakfast was a bit cold.

Very convenient location, 5 minutes walks from Yan An Railway station. Though is not in the main CBD, can catch many buses to go downtown. We had booked a non smoking room, but was given a smoking room instead, when we asked for the change, hotel staff sent housekeeping to take away ash tray and spray the room with air freshener which didn’t work and said that it was beyond their control if others to smoke inside the room. After some insistence then only the staff acceded to our request. The recovery service was then followed with daily provision of fresh salads and breakfast voucher which we were much appreciated for these token.

The room and bedding are clean and tidy, the environment is elegant, very close to the attractions, suitable for morning exercises, although the breakfast is not rich but it is close, Chinese food can be ordered very convenient, the service staff did not say, warm and thoughtful.