Luxury Hotels in Yan'an

"The hotel's硬件 (hardware/facilities) are beyond reproach; the design is particularly striking. The modern minimalist style, with its red theme, blends seamlessly, giving it a very chic and thoughtful feel. In terms of service, Miaozi at the front desk was fantastic. She was friendly, had a clear approach to her work, and was excellent at handling and resolving issues. We had booked afternoon tea in advance, but learned at check-in that the restaurant was closed. Miaozi quickly and efficiently sorted everything out. When she found out we were going to see the 'Again in Yan'an' performance, she gave us really constructive advice, which greatly enhanced our theater experience. The only minor issue was with the restaurant. The staff were very polite, but the variety and quality of the dishes, along with items not being refilled, clearly indicated an attempt to operate on a very low budget. This might be related to the number of guests, which is understandable."

"Yan'an Journey Hotel - Yan'an Hotel (4.7/5 Superb) Overall, it's a top-tier choice in the city center, offering state-guest level service, new and smart facilities, friendly parking, and a rich 'red' cultural heritage. It's suitable for business, conferences, self-driving trips, and 'red tourism'. ✅ Accommodation Highlights (Frequently praised by guests) - Excellent location: No. 200 Beidajie, Baota District. Within walking distance of Fenghuang Mountain Revolutionary Site, Baota Mountain, and Erdao Street Night Market. About a 5-minute taxi ride to Yan'an Railway Station, making travel convenient. - New, clean, and smart rooms: Renovated in 2020, rooms feature intelligent controls, electronic curtains, bathtubs, and separate wet/dry bathrooms. Comfortable bedding and good sound insulation (VIP building/new building are even better). - Thoughtful and attentive service: Dedicated staff assist with luggage and show you to your room, food delivery directly to your room, and paper-cut souvenirs given upon check-out. State-guest level courtesy, with warm and meticulous service. - Extremely friendly parking: A rare and spacious underground parking garage in the old city. Free parking for guests, with convenient parking closer to the VIP building, making it a top choice for self-drivers. - Authentic and abundant breakfast: Freshly fried dough sticks, lamb offal soup, and Shaanbei Roujiamo (Chinese hamburger) are highly rated, with a wide variety of freshly prepared dishes. - Serene and grand environment: Expansive courtyard with plenty of greenery, creating a solemn and tranquil atmosphere. The new building offers excellent natural light and views. ⚠️ Areas for Improvement (Objective feedback) - Main building facing the street can be a bit noisy: The main building is located on Beidajie; it's recommended to choose the VIP building or new building for a quieter stay. - Higher prices during peak season: Regular room rates are higher than average chain hotels, with a significant premium during holidays. - Occasional minor issues: A few reports of unstable hot water during peak hours and some rooms being too cold in winter. - Basic room types are a bit small: If your budget allows, consider upgrading your room type for more spacious accommodations. ✍️ Accommodation Summary This is an established high-end hotel in Yan'an with the best overall location, service, and parking. Enhanced by state-guest level service and a 'red' cultural heritage, it offers a comfortable stay, worry-free travel, and heartwarming service."

"I stayed at the Wanda Realm Yan'an for seven consecutive nights during the Chinese New Year, and the overall experience was incredibly comfortable. I have to give it a great review! A special shout-out to front desk manager Anna, whose service was exceptionally detailed and thoughtful. Not only did she upgrade us for free to a special 'kang' room (a traditional heated bed), but she also had the air conditioning on in advance, so we walked into a wonderfully warm room – truly considerate. Every staff member we encountered at the hotel was also enthusiastic and made us feel very welcome. If you're visiting Yan'an, choosing Wanda Realm is definitely the right choice!"

"This is an old hotel; the lobby looks nice, but that's about it. What we needed were comfortable guest rooms. Overall, the room facilities were outdated. The first room was dimly lit upon entering, as it relied on auxiliary lighting; only one of the spotlights was working. The door lock was broken. We called the front desk, and they said there were no rooms available but we could change rooms. After we asked to go upstairs to check, they said we could change rooms. The second room was better lit but still dimly lit. Our child said it felt very oppressive and uncomfortable. We thought we'd just make do. My husband wanted to boil water to sterilize the kettle, but found that the kettle plug had only two prongs instead of three, and the socket was broken. We moved it to another location, but it was still broken. For safety reasons, we had to put up with it. We finally got hot water for our child in the lobby the next day after checking out. The experience was terrible!"

"The room was relatively new and the environment was quite nice, with a park right next door. However, the staff's service awareness seemed weak. That evening, when we parked our car and retrieved our luggage from the trunk ourselves, the staff standing at the door didn't help with the luggage and were very indifferent. The front desk staff handed the room key to us with one hand and barely said a word. I had just returned from a trip to a southern city where hotels always helped with opening car doors and taking luggage, and the front desk staff always handed room keys to guests with both hands; they were very welcoming. I hope the hotel can improve its service awareness and enhance the guest experience."

"The hotel is a bit far from the city, on the western outskirts, but it is quiet, the hotel is large, the rooms are larger than the average hotel, the facilities are old cadres, the health is very clean, the breakfast is also rich, the swimming pool gym on the third floor can be used for free, the service is first-class, it is worthy of extending the oil old hotel, In recent years, Yan'an has been on a business trip and has been used to living here. A large part of the choice is the good service attitude, the lobby staff is warm and caring, very good, I recommend everyone to stay."

"The room was very clean, the window was bright and clean, the height was high, very comfortable, and the hotel lobby felt very stretched and not depressed. This feeling continues into entering the room. The room size is moderate, the cabinet table is quite a lot, very convenient and comfortable. The sound insulation is generally good, except for someone laughing and laughing from the door of the room. The window of the room should be slightly seamless. The sound of the wind calling can be heard, but I was almost awake at that time so I could hear it. Very good parking, there are quite a lot of parking spaces. We arrived early in the morning, the front desk was very fast to check in, great, will come next time. By the way, it is not far from Furen Lane Night Market. We drove over by ourselves, arrived at 2 o'clock, went to find food, and the store and stalls were open."

"The hotel of the army is good. You must choose Hongxingyuan when you come to Yan'an. It is usually not open to the outside world. It is amazing to open, especially the carefulness of the leaders and the service. The special enthusiasm and sincerity of the room are clean and tidy! On the first day, the leader asked us to make comments. We said that the hot water is not too hot. The water is particularly hot at night. I really want to give the old leader a thumbs up. This efficiency is really nothing to say! We also think that the leader will come to Beijing in the future. We will entertain the leader. It is approachable and sincere! All aspects of the hotel are top and their leadership management is inseparable! The hotel and leadership that come to Yan'an is the most impressive!"