4-Star Hotels in Newcastle upon Tyne

Beautiful hotel with excellent customer service. My request was granted promptly, which I really appreciated. The room was clean, tidy, and very comfortable, making my stay feel like a home away from home. The staff were friendly, helpful, and made sure everything was perfect throughout my stay. I thoroughly enjoyed my time here and will definitely be booking again. Highly recommended

Large space, complete facilities, even washing machines, drying racks. Location is OK. It would be better if there is oil and salt. I only cook one meal, such as buying oil and salt, and the fire is completely over. So there is no oil and salt to cook.

The location of the Copthorne is amazing and the staff were really helpful. It suited my trip perfectly and I had no issues. But being honest, the rooms are a little tired now. The bathroom needed a refurb and the carpet in my room was a touch retro. Nothing was bad about it, it was clean and suited my needs for a trip where I wasn't going to be in the room a great deal. But it could be incredible if they spent a little to refresh the rooms.

Arrived late in the evening, friendly efficient check in, room was small but very good bed, super fresh bathroom, my only criticism would be the light issue, how to turn off all lights? But no worries, I was tired so slept really well, breakfast was a surprise, first of all met at entrance to restaurant by server who showed me all the selections and seated me, fantastic friendly service, breakfast bacon and sausages of high quality, sour dough bread etc, good coffee, great breakfast All in all a great stay

Frankly, the size of the room is beyond my imagination, very spacious apartment. The kitchen has everything that should be set. You can make breakfast and dinner yourself. We have one night to make our own seafood dinner. You can wash clothes. It feels like home. The facilities are old. Travel is also very convenient, very close to the train station and supermarket, will consider here next time.

I really enjoyed my stay in the Executive King Room. The room was spacious, comfortable and nicely presented, with a good standard of amenities. It had a bathtub, capsule coffee machine, kettle, tea, and snacks in the room. It was a relaxing and comfortable stay. The breakfast was really nice but there could be a little more options as it is mostly typical English breakfast. My train to leave was later in the day. The staff were friendly but strict when I asked for a later check-out out by an hour, charging 20 gbp extra. Overall, I was very happy with the room and would happily stay here again.

I think this could be a really nice hotel with a few tweaks. The location is great, down a quiet side street away from traffic and noisy bars/clubs. Our room was a good size and felt comfortable. The front desk staff were very friendly and check in/out was fast and easy. The main let-down was cleanliness. I felt the cleaning could be more thorough, especially in the bathroom, as the grout was visibly pink. There was also dust under the desk and behind the chair. Noise was also a problem for us. I understand that this is not the fault of the hotel but the guests, but the noise does travel quite easily so I was woken up late night and early morning. Doors could be adjusted so they don't slam and the rooms could be better soundproofed.

The hotel environment is elegant and quiet, and the cleaning is very meticulous. The front desk staff is attentive and responsive to requests. Downstairs, the transportation is convenient and amenities are complete. The bed is just the right firmness, and I slept very well at night. It offers good value for money, highly recommended.

Ideal location right by the train station. Hotel room was lovely, beds comfortable, shower warm - large spacious room. Mini bar also. Hotel staff friendly breakfast was available at extra charge but did not have it. Would stay here again.

Lovely hotel in excellent location. However, when got back to our room in the evening, there was a loud disco going on above us, from the brochure of the hotel it was indicated this would end at midnight. We still heard it at 2am . We also tried to order room service and got no answer on phone. Finally, we were woken at 8am Sunday morning by what sounded like cleaners moving all the furniture and scrapping the floor. We mentioned it on checking out, and although the staff apologised, it did not sound very sincere. Would be reluctant to return .