Four Points Flex by Sheraton Newcastle enjoys a prime location within walking distance of Newcastle train station and the city centre. From here, you can easily explore this friendly city on foot, including the Medieval castle and the charming Grey Street district. The hotel is just a stone's throw from Newcastle's buzzing nightlife, and a 15-minute stroll will take you along the vibrant Quayside to the Gateshead Millennium Bridge. From here, you can cross the Tyne to the BALTIC Centre for Contemporary Art. The 98 contemporary rooms are designed with comfort and convenience in mind, and coupled with the welcoming hospitality of our thoughtful team, you'll feel right at home. Breakfast is served in our modern lounge bar, where in the evening, you can unwind with your favourite drink.
"Very easy checked in and out. Hotel is very near to the Newcastle Central train station and attractions. Although encountering small issues with the room air conditioner, the issue was fast being resolved and the staff in charged was very kind to give us the breakfast as a token of compensation. All the staff are friendly and a hotel to stay when you’re here in Newcastle."
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9.4/10
Amazing
AAmmata__sDakota Newcastle is an exceptional hotel that delivers a truly memorable experience. From the moment we arrived, everything felt refined, stylish, and thoughtfully designed.
The hotel’s interior is elegant and modern, creating a calm yet sophisticated atmosphere. The rooms are beautifully finished, extremely comfortable, and spotlessly clean, making it easy to relax and feel at home.
What really stood out was the service — the staff were professional, attentive, and genuinely welcoming throughout our stay. Every interaction felt effortless and well cared for.
With its excellent location, high-quality amenities, and outstanding hospitality, Dakota Newcastle is a hotel we absolutely loved and would highly recommend. We would gladly return again in the future.
HHuantiandinghudelangmanThe facilities are relatively new, but there's no main light in the bedroom, making it very dim at night. The bathroom is quite spacious, but lacks heating. The shower has great water pressure, which is a plus. There's a mini-fridge with two complimentary bottles of water, and you can ask the front desk for more if needed.
The cleanliness was generally acceptable.
The hotel's location is close to the train station. You can faintly hear the train from the room, but it wasn't a major issue. It's an 8-minute walk from the train station to the hotel, but you have to go around the front of the station to get to the back where the hotel is situated. This can be a bit challenging if you have heavy luggage, as the path isn't entirely flat and requires some effort.
For service, the front desk offers luggage storage. However, there was only one person at the front desk during check-in, so I had to wait for quite a while.
GGuest UserWhat a perfect location for a flight from Newcastle.. The room was massive , beautiful bedding, fridge , kettle , coffee etc and a delicious complimentary cookie when we checked in. We ate in the Italian restaurant where the waiter and waitresses were so smiley and helpful. Wonderful service . We’ll be back for certain
GGuest UserThe room was very spacious, with two bedrooms, a kitchen, and a living room. It was clean and tidy, and the shower had good water pressure. The front desk staff were enthusiastic and helpful. It's only a 5-minute walk to the train station. However, the front desk didn't hand over my passport when I checked in, which caused some delays during check-out the next morning.
GGuest UserLate check in, last minute booking, tge receptionist is the nicest lady ever! I felt very welcome and the hotel is beautiful, acoomodationg and the beds are so comfy! The room looked brand new!! I would gladly stay afain and its only a short taxi ride to tge airport.
I had a great sleep too :) see you again soon
GGuest UserThe hotel is located next to Newcastle Central station minutes from the Cathedral, the Castle, the centre of the city near Monument. The hotel entrance has a faded grandeur that isn't intimidating, more comfortably worn. The room was cosy with bathtub and shower. The WiFi was a little temperamental but works fine. A plus for me was the pool and spa facilities at the hotel. Nothing better than a swim to start the day. Excellent location and good value hotel.
GGuest UserThe room 515 was absolutely lovely inside to stay over but the taps were extremely hot in the sink and the plugs weren’t working properly as the sink kept jamming in and couldn’t hardly push it to release the water, that also includes the bath so it will need maintenance work so the water runs smoothly and plus you need to replace the bath plug as walked in to a damaged one, great facility’s but the room needs to be a little bit bigger and was expecting a room to not be in a corner.
AAnonymous UserI recently stayed at this hotel and unfortunately, my experience was not very comfortable.
The air conditioning in the room was completely ineffective and did not cool the space at all. Although the room was equipped with a small fan, it was nowhere near sufficient for two people, especially during a heatwave.
The bathroom extractor fan was also not working, which meant that after taking a shower, the room became even hotter and more humid. As the window could not be opened, there was no way to get fresh air or any ventilation. We ended up spending a very uncomfortable and restless night due to the excessive heat.
The hotel’s location is not particularly central, but it is reasonably close to the city centre. One positive aspect is that it offers free parking and breakfast, which is definitely appreciated.
Overall, if the air conditioning were properly repaired, I would be happy to consider staying here again in the future.
GGuest UserI booked this for my Grandaughter and I to attend an appointment in Newcastle at 1.30pm and also a concert in the evening at the arena.
Arriving well before check in at 3pm, the receptionist kindly allowed us to park in the hotel car park thus enabling us not to have to move the car from the metro station opposite later. This was a great help- thankyou.
We checked in after our appointment and got our key for room 23. It was nice and cosy with the heating on and extremely clean.
I did struggle to turn off the cold tap fully in the bathroom but my Grandaughter sorted it...maybe needs some attention from a professional.
After getting changed, we headed back up town on the metro where we enjoyed seeing Rick Astley.
It was quite late when we returned hungry but the hotel was fine with us ordering a McDonald's delivery from Kingston Park. All in all with breakfast included in the price, we had a super time. Cheers!