Featured facilities: Executive Lounge, Spa, Restaurant
Very Good
118 reviews
8.9/10
1 night
From SAR 239
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9.3/10
Great
XXige1993The room was nice, the view was great, and the breakfast was good too. The only downside was the lack of privacy in the bathroom, which was a bit awkward; a curtain would be a good idea. The location is a little inconvenient if you're walking the whole way without taking a taxi, but overall it was good!
AAniwithluiThe hotel is located in the center. It was silent and comfortable. Their products are nice. They have gym, it was clean. I liked that you can get extra 500 points if you don’t request housekeeping service. Minus is that they are expensive but you still won’t get breakfast (unless you pay even more expensive price). I didn’t like the picture in the room, with cigarette in the mouth, I believe they should remove it as it can promote smoking.
GGuest UserRoom was very tired. This use to be a lovely hotel but now, from our recent experience, it’s very much fur coat and no knickers. Lovely reception bar and dinning areas but our room was definitely not what Hilton use to stand for. Our room was very very tired. The wood work was all chipped and looking shabby, the pleather head board had numerous bare/worn areas and there was mould in the bathroom. Not sure if all rooms have these issues our just the ones you get if booked through trip.com.
AAfolabj AjalaLove the fact that it is close to the best bars in Newcastle. Also few minutes walk from the train station. The room is nice and clean. Overall enjoyed my stay. Definitely coming back soon
GGuest UserThe hotel was clean, well-equipped, and quite spacious, which I really liked. The breakfast spread was also very generous. It's just a few minutes' walk from the train station, making it incredibly convenient. Very satisfied.
MM547925****The location is excellent, directly opposite Newcastle train station. The day before, I stayed at the Hampton next door. The price increased significantly the next day, so I moved to this one, which had a stable price. However, it was really bad, and I advise my fellow countrymen to be cautious about staying here.
The room itself matched the merchant's photos. The bathroom was generally spacious, but there was a significant waste of space. It shouldn't have been designed like this after a renovation. I've never seen such a ridiculously designed sink; the faucet is too close to the basin, so simply washing your hands causes water to spill all over the floor. There's also no floor drain in the bathroom, so we had to cover the entire floor with towels.
Also, a £50 deposit is required upon check-in, authorized via credit card. Other hotels usually release it immediately upon checkout. I specifically asked when checking out, and they said it would take 'a few days.' I don't understand why. I waited a week and it still wasn't refunded. After Ctrip customer service intervened, it was immediately refunded. Truly outrageous.
Personally, I think as long as the Hampton by Hilton next door isn't more than 50% more expensive, I'd still recommend staying at the Hampton. It has better facilities, includes breakfast, and the service is better. Don't come here to be annoyed.
AAnjeliThe staff was super kind and helpful! They helped us check-in early and ALSO check-out later with no issue whatsoever!
We also had an issue with the electricity in our room and, after explaining them the situation, they very promptly gave us another room so we could get ready for our event! Not only, in the end there was no need for another room because they rapidly fixed the issue!
Would 100% recommend! The location was also great for both short Uber trips and short walking based on what you prefer/need!
GGuest UserI booked the Vermont Aparthotel for a business trip to Newcastle, and my mum joined me, hence handy to book an apartment for more space. Great location, friendly stuff with good restaurant recommendations! We truly enjoyed it and would book the Vermont Aparthotel again next time.
GGuest UserEverything about our stay was perfect from the room to our food we had staff were friendly and social able even when we go to bed there is no noise in corridor l think we have stayed about 5 times and each time perfect.
GGuest UserRoom ok, staff friendly, downstairs is the Blance bar where you have 25% discount on food and drink, the only negative note is the breakfast is not like in the photos and they don't have a coffee machine but a machine that dispenses everything with blends