Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
9.4/10
Amazing
GGuest UserExcellent stay at the Dakota in Newcastle. Very professional and friendly staff at check-in and the grill. Quality of the room was fantastic, had everything we needed
Cchaonan huangWe had a really good stay here. The staff were kind, helpful, and professional throughout. When our air conditioning was not working properly, we called for assistance and someone came to check it within five minutes, which was impressive. At check-in, the staff also recommended some places to visit nearby, which was very helpful. Breakfast was made to order, so you could choose what you liked from the menu. I thought this was a brilliant idea, as it helps reduce waste and gives guests more choice.
GGuesswho!Hotel room nice, good view of the river.. staff really helpful.
Very disappointed with the breakfast..
Hard black pudding
Hard hash browns
Just warm sausage
Luke warm beans
Didn’t try anything else
Toast nice and tea nice.
But would book with out breakfast if I stopped again.
HHuantiandinghudelangmanThe facilities are relatively new, but there's no main light in the bedroom, making it very dim at night. The bathroom is quite spacious, but lacks heating. The shower has great water pressure, which is a plus. There's a mini-fridge with two complimentary bottles of water, and you can ask the front desk for more if needed.
The cleanliness was generally acceptable.
The hotel's location is close to the train station. You can faintly hear the train from the room, but it wasn't a major issue. It's an 8-minute walk from the train station to the hotel, but you have to go around the front of the station to get to the back where the hotel is situated. This can be a bit challenging if you have heavy luggage, as the path isn't entirely flat and requires some effort.
For service, the front desk offers luggage storage. However, there was only one person at the front desk during check-in, so I had to wait for quite a while.
GGuest UserRoom was very tired. This use to be a lovely hotel but now, from our recent experience, it’s very much fur coat and no knickers. Lovely reception bar and dinning areas but our room was definitely not what Hilton use to stand for. Our room was very very tired. The wood work was all chipped and looking shabby, the pleather head board had numerous bare/worn areas and there was mould in the bathroom. Not sure if all rooms have these issues our just the ones you get if booked through trip.com.
GGuest UserLate check in, last minute booking, tge receptionist is the nicest lady ever! I felt very welcome and the hotel is beautiful, acoomodationg and the beds are so comfy! The room looked brand new!! I would gladly stay afain and its only a short taxi ride to tge airport.
I had a great sleep too :) see you again soon
TThe mighty BantamWe had booked a junior suite. On arrival we were greeted warmly and efficiently checked in. We were given our key and told we were in room 118. We were told that we had to go up one floor in the lift and then backdown the stairs as our room was in between floors. It was the only room at that level. Had I have known that I wouldn’t have booked it as I was travelling with my mum who is post surgery with a new hip, and stairs and luggage were a bit of a challenge. Anyway, once inside our suite was perfect. It consisted of a living/dining/kitchen room with a sofa, TV and pretty much a full kitchen, I.e Hob, fridge with an ice box, microwave, dishwasher and washing machine. The bedroom was made to feel a little small as the bed was absolutely huge, it also had a TV in there too. The bathroom was quite standard but spotlessly clean. The only gripe I had was there was only one electric heater and that was in the bedroom, so if you were cold I had to go into the bedroom. Would I stay there again…..yes but perhaps in a room that didn’t need to climb stairs.
GGuest UserI booked the Vermont Aparthotel for a business trip to Newcastle, and my mum joined me, hence handy to book an apartment for more space. Great location, friendly stuff with good restaurant recommendations! We truly enjoyed it and would book the Vermont Aparthotel again next time.
GGuest UserLocation was excellent, next to the train station.
The cosy room would definitely not be my choice again. Ok if travelling on your own, but as a couple not ideal.
Breakfast was the best I have ever experienced.
Staff all friendly.
Will definitely want to stay in this hotel if I ever went to Newcastle again.
GGuest UserThe room 515 was absolutely lovely inside to stay over but the taps were extremely hot in the sink and the plugs weren’t working properly as the sink kept jamming in and couldn’t hardly push it to release the water, that also includes the bath so it will need maintenance work so the water runs smoothly and plus you need to replace the bath plug as walked in to a damaged one, great facility’s but the room needs to be a little bit bigger and was expecting a room to not be in a corner.