Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Oct 19, 2025|Accessible Queen Studio Suite
a4292The hotel is a bit out of the way, and while the surroundings are very quiet, it felt a little unsafe to go out after dark. It was a pleasant surprise that the front desk staff had their own translation device, and the restaurant even offered hot water, showing the hotel's inclusivity and genuine hospitality towards guests from all over the world. The room was spacious and well-equipped, and parking was convenient.
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Price per night from:SGD 114
Posted on Oct 8, 2025
Guest User
Quiet location next to the river, the hotel seems old but everything was clean and fully functional, the rooms are huge. But when I asked for toothbrush , the staff told us we can get it from the vending machine in the hotel, but the vending machine was broken and seems like the staff didn’t know which was a bit disappointing.
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Price per night from:SGD 112
Posted on Mar 31, 2026|Queen Accessible Room
Guest UserWhat a perfect location for a flight from Newcastle.. The room was massive , beautiful bedding, fridge , kettle , coffee etc and a delicious complimentary cookie when we checked in. We ate in the Italian restaurant where the waiter and waitresses were so smiley and helpful. Wonderful service . We’ll be back for certain
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Price per night from:SGD 100
Posted on May 11, 2026
chaonan huangWe had a really good stay here. The staff were kind, helpful, and professional throughout. When our air conditioning was not working properly, we called for assistance and someone came to check it within five minutes, which was impressive. At check-in, the staff also recommended some places to visit nearby, which was very helpful. Breakfast was made to order, so you could choose what you liked from the menu. I thought this was a brilliant idea, as it helps reduce waste and gives guests more choice.
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Price per night from:SGD 98
Posted on Oct 10, 2025|Standard Double Room With Walkin Shower
Guest UserHeating not working the room is cold. When you take shower the water coming slow, drainage for water not going through. TV is old no apps you can't pair your devices. They need renovation on their room. The place is good but the hotel is too old
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Price per night from:SGD 87
Posted on Jun 16, 2025
Guest User
Lovely hotel in excellent location. However, when got back to our room in the evening, there was a loud disco going on above us, from the brochure of the hotel it was indicated this would end at midnight. We still heard it at 2am . We also tried to order room service and got no answer on phone.
Finally, we were woken at 8am Sunday morning by what sounded like cleaners moving all the furniture and scrapping the floor.
We mentioned it on checking out, and although the staff apologised, it did not sound very sincere. Would be reluctant to return .
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Price per night from:SGD 102
Posted on Oct 10, 2025|City Twin Room
Guest UserThe location is excellent, directly opposite Newcastle train station. The day before, I stayed at the Hampton next door. The price increased significantly the next day, so I moved to this one, which had a stable price. However, it was really bad, and I advise my fellow countrymen to be cautious about staying here.
The room itself matched the merchant's photos. The bathroom was generally spacious, but there was a significant waste of space. It shouldn't have been designed like this after a renovation. I've never seen such a ridiculously designed sink; the faucet is too close to the basin, so simply washing your hands causes water to spill all over the floor. There's also no floor drain in the bathroom, so we had to cover the entire floor with towels.
Also, a £50 deposit is required upon check-in, authorized via credit card. Other hotels usually release it immediately upon checkout. I specifically asked when checking out, and they said it would take 'a few days.' I don't understand why. I waited a week and it still wasn't refunded. After Ctrip customer service intervened, it was immediately refunded. Truly outrageous.
Personally, I think as long as the Hampton by Hilton next door isn't more than 50% more expensive, I'd still recommend staying at the Hampton. It has better facilities, includes breakfast, and the service is better. Don't come here to be annoyed.
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Price per night from:SGD 89
Posted on Jul 21, 2025
PhilosopherKing
Great value for money, ideal if you want to use the facilities to relax in - lounge, dining/coking areas, games/pool room.
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Price per night from:SGD 40