CcindyapcThis hotel boasts an unbeatable location. Opening the balcony's glass doors, you're greeted by a direct view of the sprawling mountain range opposite, and a panoramic glimpse of the valley's vibrant life below. If it rained the night before, the mountains the next day appear and disappear amidst swirling mist – you could almost believe it's a fairyland! 😄 The hiking trails around the hotel are also excellent, perfect for strolling through the forest, enjoying the pleasant sunshine, blooming flowers, and the fresh greenery of early spring… truly invigorating.
In terms of service, the meticulous human touch makes you feel incredibly welcome. On the evening of June 5th, before I even arrived at the hotel, a kind female front desk staff member called to warmly advise the driver to be careful on the road, as there had just been hail and even a mudslide… this matched the information given by the driver. When the car pulled up at 11 PM, Ms. Xiaofang from the front desk was already at the door to greet me. This first station of thoughtful service instantly made my 12 hours of travel fatigue vanish…
Subsequently, the F&B supervisor, Mr. Rao Junqiang, made a thoughtful suggestion for an elder staff member to bring me some fresh, market-priced cherries from her own home, as I wanted to try some. Every time I dined at Mingyue Restaurant, he or his team of servers provided meticulous suggestions and service. Chef Pu Shiqiang went above and beyond to provide all convenience and advice for me, a solo diner. Waitress Xiao Liu in the restaurant, knowing I was going to Jiuzhaigou the next day, tirelessly offered various tips, including arranging delicious sandwiches for the next day, as the food quality in the scenic area could be improved. Housekeeping supervisor Ms. Wu, learning I wanted more fruit, personally delivered it to my room, along with aromatherapy items, etc.
I especially want to take this opportunity to thank you all for your meticulous care and attention. Although I was traveling alone, my 8-day vacation made me incredibly happy. Friends on WeChat were all asking where this fairyland was… Though I've just checked out, I'm already looking forward to my next stay. Grateful, and thankful for another wonderfully enjoyable Banyan Tree experience….
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