5-Star Hotels in Jiuzhaigou

We stayed at this B&B for three nights during the off-peak season in early February in Jiuzhaigou and were extremely satisfied with their attentive, butler-style service; we truly felt at home. Perhaps because it was the off-season with fewer travelers, the B&B provided dedicated car transfers to and from the scenic area every day. It's less than a fifteen-minute drive from the Jiuzhaigou Visitor Center, and the service was basically on-call. The staff mentioned that the vegetables served in the restaurant were homegrown, and the eggs came from their own chickens. The chef cooked our meals fresh to order every time. During the off-season, we were the only two dining in the entire restaurant. The ingredients were fresh, the cooking was simple, and the food was absolutely delicious! As foodies who love good food, we especially want to commend the B&B's chef 👍. Regarding accommodation, the room had both floor heating and air conditioning. On the first night, the B&B had preset the floor heating to 24 degrees Celsius, which we found a bit too warm. We didn't know how to adjust the temperature, so it remained uncomfortably hot. However, on the second day, the B&B staff lowered the preset temperature, and it was perfectly comfortable for the rest of our stay. The B&B doesn't have a gym or a swimming pool, but after enjoying our meals each day, we could burn off energy in the scenic area, so these facilities didn't seem necessary. The B&B also has ostriches and sika deer, where guests can experience feeding them cabbage through a fence. Additionally, there's a beautiful reading room with many books about Sichuan tourist attractions. Overall, we were extremely satisfied and highly recommend it.

First time writing a hotel review. I was very satisfied with the hardware, service, and natural environment. The room had incense (I didn't have time to make ******* incense, and they thoughtfully gave me a set), plenty of drinks, and all the amenities were excellent. I could also enjoy a warm bath in the room. Regarding the service, I especially want to mention that the driver would pick us up very quickly as soon as I called the butler, which was really thoughtful. The most noteworthy aspect is the incredibly comfortable natural surroundings outside the hotel. You can take leisurely strolls, feel the mountain air, and even chat casually with local Tibetans living nearby. The hotel has a cat and a sheep, so remember to interact with them – they brought us a wonderful experience. Climbing up, there were apple trees, wild peach trees, and more, which instantly brightened my mood when I saw them. Overall, the experience was excellent and I highly recommend it.

The hotel is a 10-15 minute drive from the scenic area, but they offer a shuttle service directly to the entrance, which makes getting around very convenient. The facilities are new, clean, and hygienic. They even have a dedicated makeup mirror. The swimming pool water is changed daily, making it really suitable and hygienic for families with kids. Breakfast offers a wide variety of choices, and the fact that it's served until 11 AM is great. One morning, I wanted to get some milk to take with me on the go, and the hotel staff were very kind and even poured me some yak butter tea instead. They provide three different fruits daily and also offer Coke or Sprite, which is a thoughtful touch for boosting energy at high altitudes. They have postcards available for stamping and also offer recommendations for local attractions and nearby restaurants – we didn't have a single bad experience. The self-service laundry facilities are also well-maintained, and the hotel staff thoughtfully put room numbers on the washed items.

My overall stay was a mixed bag. While some staff members provided commendable service, there were serious privacy violations and significant safety and hygiene issues. I'd like to specifically commend Kari, Vincent, Emily, and Sophie. They were patient, responsive, and provided professional and attentive service, which greatly enhanced our trip. A special shout-out to Vincent; despite being a manager, he drove us around in the sightseeing buggy and even took us to a different location for a taxi, ensuring we got there comfortably. My service rating is solely for these staff members. However, some unacceptable problems arose: The breakfast hygiene was concerning; we found hair in the food. For a high-end hotel, such hygiene issues are inexcusable and raise serious food safety concerns. The privacy and security in the guest room were severely compromised. While someone was still in the room, a staff member knocked only once before immediately pushing the door open and looking directly towards the closet area. This was a grave infringement on guest privacy and a serious breach of security. When paying for a hotel room, guests are entitled to basic privacy. This incident was so severe it warranted calling the police. I felt a complete lack of security throughout my entire stay. The hotel's hardware and views are good, but the room management processes, breakfast hygiene, and staff entry protocols urgently need a complete overhaul. I would not recommend this hotel to travelers who prioritize privacy and hygiene. I hope the hotel takes this incident seriously, strengthens all-staff training, and prevents other guests from experiencing similar situations.

The room was spacious and spotlessly clean, with very comfortable bedding and a large sofa. The whole room featured voice-controlled smart features and a smart TV for watching movies. The bathroom was very clean, with a smart toilet and a separate wet and dry area. The shower water pressure was excellent. The front desk staff were incredibly warm and thoughtful. They provided toiletries and breakfast for my child and even gave us a souvenir when we checked out. Upon check-in, we received complimentary bottled water. Every evening, there was a free supper of delicious mini wontons. Breakfast was very generous, including local specialties like butter tea and sweet, plum-sized local prunes. The hotel is about 4 kilometers from Jiuzhaigou. There's a free shuttle service that takes you to Jiuzhaigou in the morning and picks you up in the evening. This hotel offers excellent value for money. From Jiuzhaigou-Huanglong High-Speed Rail Station, you can take a tourist bus for about 2 hours and get off at the Jiuzhai stop. The hotel is about a 500-meter walk straight ahead. For the return journey, you can catch the bus at the same stop, just across the road.

Traveling to Jiuzhaigou, the Indigo Jiuzhaigou was the biggest surprise of our trip. Our butler, Mark, was incredibly friendly, enthusiastic, and responsible. My child absolutely loved this big brother. The hotel's Tibetan-Qiang aesthetic design is sophisticated and timeless, avoiding a forced or clichéd display of ethnic elements. The eagle installation in the lobby and the fire pit area create an amazing ambiance – every photo op turns out beautifully. Check-in was efficient, and the front desk service was thoughtful and attentive, even offering welcome hot tea upon arrival. The guest rooms are spacious and airy, the mattress is comfortable, and the complimentary travel photography also produced great shots. After a day of exploring, we had a very peaceful and restful night's sleep. The breakfast spread was extensive. I highly recommend staying here when visiting Jiuzhaigou; I'll definitely choose this hotel again on my next visit!

So glad we chose this forest hotel; it really added a unique touch to our trip. It's located deep inside Zhongzhagou Valley, which is already stunning. If you're not in a rush to get to Jiuzhaigou, you could easily spend a few extra days here. There's even a hiking trail behind the hotel if you're into that. We were incredibly lucky and spotted wild rabbits on the lawn in the afternoon, evening, and early morning! The hotel also offers dining, and there are ******* restaurants in the village. However, you'll find more options down the mountain, which is only about a fifteen-minute drive away. We had to leave after breakfast to head to Jiuzhaigou, but we definitely could have stayed another day to explore the surrounding scenery.

This hotel is great, and Gesang provided excellent service. She promptly informed us about driving directions and the hotel's location, which was very helpful for those traveling by car. Parking was also convenient. The room was very clean and had a distinct ******* style. The hotel even offers a shuttle service directly to the scenic area entrance, which is super convenient!

Jiuzhai Paradise Hotel boasts an excellent environment, truly nestled amidst the mountains and forests. Its surrounding natural beauty is incredibly refreshing, which I'd say is its biggest selling point. Given the hotel's age, you can definitely feel a sense of time in the rooms and some of the facilities; they are a bit dated. However, the overall maintenance is good, and the service is excellent, with all the staff being quite enthusiastic. The hotel also organizes various activities, some of which are suitable for children, making it very family-friendly. You can find things to do without even leaving the hotel. My only regret is that the hotel lobby was rebuilt after the earthquake. The current lobby doesn't have the same grand and impressive feel as shown in older pictures, which is a bit of a shame.

The room view is amazing, truly living up to its reputation as one of Asia's top 50 beautiful hotels. The front desk lady was exceptionally nice and upgraded my room by two levels! I originally booked a basic room, but got one with a large balcony facing east. I could go out to the balcony anytime to breathe fresh air and enjoy the mountain views, which was incredibly relaxing. The privacy was excellent; I didn't need to draw the curtains and was woken up by the sunrise every morning. The hotel's hiking trails are extensive and substantial, and there's a large sea pool. The room came with incense sticks and essential oils, and the toiletries were local ******* incense. Breakfast included homemade butter tea and yak yogurt. They also gave us a ID card holder and a small prayer wheel pendant, which are both beautiful! The room card is also lovely and makes for a nice souvenir. Driving was too tiring after exploring Jiuzhaigou Scenic Area, so I took the 5 yuan/person green bus to come for a staycation. It took an hour to reach Chengguan Bridge bus station in Jiuzhaigou County, then a 70 RMB taxi ride, which was very convenient.