5-Star Hotels in Mauritius

Rats in restaurant On arrival the hotel is really beautiful - a small oasis tucked away with gorgeous colonial style. The reception staff were really lovely and made us feel welcome. The room was really nice - but there were a few things we noticed (which we let slide at the start) - massive dirty lipstick mark on one of our water glasses, filthy lampshades above the bathroom sinks, bed linen that didn’t feel particularly fresh and the robes as well had a slight greyish colour rather than bright white which they were meant to be. These were all minor things at the start which we didn’t even mention to each other but did notice. We then had our first night at the cocktail bar where our drink was served by the lovely barman (very polite and smily) - as we were drinking we saw a huge rat run across the terrace - we decided it was an island and maybe this is normal (although we really weren’t happy about it). We then were dining within the restaurant and again a huge rat was running towards the table. For us, this is not ok. We asked to move tables as we saw a rat and the waiters barely acknowledged it - didn’t offer any apology and then proceeded to avoid our table for the rest of the night. We informed the manager the next day who assured us he was aware and the rat had been caught, and to “give it a chance”. We weren’t offered so much as a complimentary drink. After dining in the restaurant again the second night and again seeing a rat - for us it was time to check out. Not only is it unpleasant seeing rodents running around while eating but I would say it’s a hygiene issue and makes me question the cleanliness of the kitchen and the safety of the food. The only concession we were offered was to not pay for the remaining nights that we would not be staying for. Really disappointing. On hindsight some things we would add about the whole experience: - Not a 5 star in terms of food, service or cleanliness - Staff really hit and miss - some very friendly some really rude and unhelpful - Rooms didn’t feel clean - Food was average - nothing felt fresh including breakfast - Quite stingey with water - water not replaced within our room (had to ask for it) We are now staying at a different hotel and haven’t seen one rat, so don’t think this is “just an island thing” as the manager stated. The service and food are also worlds apart which has really solidified that our review of 20 degres sud as completely justified - not a 5 star experience whatsoever.

The kitchen can cook, super convenient, the butler's very intimate service gave us a detailed introduction to the suitable stay, there is a washing machine, swimming pool, there is a supermarket nearby, we all cook by ourselves, convenient and easy. It is close to the Casella Zoo and whale chasing dolphins.

Compare to Lux Belle Mare and Lux Grand Baie, Lux le morne is a disappointment in terms of service level. The structure of the buildings look nostalgic but it’s well maintained. The level of hygiene seems to be high. I love the beach which has the best on the island. But it is a shame they couldn’t utilise this. If you imagine the other two lux hotels I mentioned above are for Waitrose and harrods sippers then this le morne hotel is for Tesco shoppers. They made mistakes in billing and quality of drinks is mediocre. I can do better at home.

The room was just so-so, and the bed sheets had stains. The marble floor hadn't been cleaned at all; when I wiped it with toilet paper, it was covered in dirt. The bathroom sink was spotted with something, like small pockmarks. The sofa on the balcony had a layer of yellow mud on it; definitely don't sit on it unless you lay down a towel first. However, the sunset was really beautiful when the weather was good.

Amazing stay at Salt of Palmar!!! Boutique, 16+ Hotel located on the east side of the island, on the first line. Great beach with amazing sunrises. Lots of sea activities are included with your stay. Quiet, spacious rooms. Great spa. Curated menu in the restaurant and opportunity to book a special dinner with a chef. Great wine and international cocktail selection. Professionaly trained staff and the management team lead by Mr. Med will make you stay exceptional

It is definitely a paradise for food and food. For those who need to travel early every day, we have specially opened breakfast from 4:00-7:00, and the service is first class. If there is Chinese service, it is perfect.

The hotel itself is quite good, a standard five-star property with excellent hardware and good service, located right by the sea. In terms of location, it's a bit far from the main attractions, and there aren't many shops or restaurants outside the hotel, so you're pretty much confined to the hotel premises. Every room is a sea-view room, and overall, the rooms are lovely. The front faces the ocean, and the back has a garden where many little yellow birds have built nests. The hotel has several swimming pools. Swimming in the sea is also an option, though the water was a bit chilly in the mornings. The beach isn't very fine, with some rocky areas, but it's still great for photos, and the sunsets are beautiful. The hotel beach offers complimentary paddleboards and other facilities. We also booked a free snorkeling trip that lasted over an hour, where a boat took us out to the reef. The captain and crew were very attentive, keeping a close eye on my husband, who isn't a strong swimmer. It felt like they were ready to jump in and save him at any moment, haha. I had a great time with some other guests (who were white) and saw many fish, although a lot of the coral has bleached. We stayed for three days, eating two meals a day at the hotel. The main restaurant maintained good quality, with rotating menus; one day featured Mauritian cuisine, and another was a seafood buffet, where we enjoyed unlimited sea urchin. There are two other restaurants as well. We booked the beachfront restaurant one evening, and while the sunset was stunning, the Western food was truly awful. We promptly canceled our reservation at the other Japanese restaurant and went back to the main dining hall. Overall, I'm very satisfied with this hotel; all the staff are enthusiastic, and the service is very attentive.