Featured facilities: Airport Pick-up Service, Meeting Room, Fitness Room
Great
49 reviews
9.1/10
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9.1/10
Great
LleonconnieThe room was incredibly spacious, with a separate living room. I'd definitely want to stay here long-term if I visit Scotland again. The room was very quiet, and the living room sofa converts into a bed. All the appliances were high-end brands like Dyson and Smeg. The only downside was the lack of on-site parking. There's an NCP car park under the bridge a bit further down, costing around £25 per night. The hotel is very close to the castle, about a 5-minute walk, and about 10 minutes from the city center. There are plenty of restaurants nearby, which is very convenient.
Hotel near Edinburgh Old Town, Edinburgh 15.5% of visitors choose this area
Price per night from:0
9.0/10
Great
AAnonymous UserThis was my first time bringing my mom back to Edinburgh since graduation, and this hotel was always on my wish list when I was a student. The room offered a view of Calton Hill, and I'd definitely choose to stay here again on my next visit. It would have been even better if the room was on a higher floor. Plus, the haggis at the hotel breakfast was delicious, even better than the one at Haggis Box!
Hotel near New Town, Edinburgh 2.4% of visitors choose this area
Price per night from:0
9.0/10
Great
GGuest UserMy recent hotel stay was a bit of a mixed experience. While the hotel was clean and well-equipped, there were several issues that detracted from my overall satisfaction.
Before arriving, I had communicated with the hotel via email and was told that they could be reached via WhatsApp. However, upon arrival, I was unable to get a response from the hotel on WhatsApp. Additionally, there was no reception area, and check-in had to be done over the phone, which required multiple long-distance phone calls and extra fees.
The day before check-in, I received a last-minute email from the hotel requesting a deposit, but they did not provide any information on how to make the payment. Not all of the staff were willing to provide assistance, but the last person I spoke to was patient and helpful, which allowed me to check in smoothly.
One major safety concern was that there was a step outside the bathroom, but the floor was not marked, making it easy to trip and fall. Another hazard was the transparent coffee table in the living room, which caused several stumbling incidents that could have led to injuries.
Overall, while the hotel was clean and well-maintained, the issues with communication, extra fees, and safety hazards detracted from my experience.
GGuest UserVery close to the airport, so you can easily walk to the airport convenience store for snacks, drinks, and fruit, and the prices are reasonable. All guests receive a welcome cocktail, which is a must-try – it's delicious! I'll definitely stay here again next time!
Hotel near Edinburgh Airport Area, Ingliston 11.3% of visitors choose this area
Price per night from:0
8.8/10
Very Good
GGuest UserService was good enough and as per expectations of a big hotel brand. Nothing to complain about.
The only complaint I have is about the amenities. There was no dental kit provided in the room and when requested for, I was asked to come down to the reception to collect it rather than have housekeeping deliver to the room. There was no single use slippers either and I had to pay £5 for it which I felt was pretty excessive for a disposable pair of slippers.. I paid for it anyway since I needed it. The staff were kind about it though and could do nothing as it was hotel policy.
Hope Novotel can review its policies on the provision of these amenities.
Hotel near Edinburgh Old Town, Edinburgh 15.5% of visitors choose this area
Price per night from:0
8.8/10
Very Good
GGuest User⭐⭐⭐⭐⭐
Stayed at Stewart by Heeton Concept for 2 days and I would absolutely love to come back in the future!
The apartment was spotless — no dust, no bed bugs, fresh clean bedsheets, and a tidy washroom. Everything was well-maintained and made for a really comfortable stay. It truly felt like a great place to relax and unwind.
The only two things I’d mention as areas for improvement: the check-out time of 10:30 AM felt a little early, and a few basic toiletry amenities like toothpaste, a toothbrush, and slippers were missing. Everything else was provided and well-stocked.
Overall a fantastic stay and highly recommended. Will definitely be returning! 😊
Hotel near New Town, Edinburgh 2.4% of visitors choose this area
Price per night from:0
8.7/10
Very Good
GGuest UserI just wanted to follow up regarding the situation we encountered when we arrived. We had booked three double rooms for two nights so that our group could stay together. Unfortunately, we were informed at check-in that one of the rooms had no electricity and couldn’t be used, and one of our friends had to be moved to a different hotel.
We completely understand that unexpected issues can sometimes happen. However, since we specifically booked three rooms in the same hotel so our group could stay together, having one of us placed somewhere else has been quite inconvenient for us and has made it more difficult to coordinate our plans during the trip.
In addition, the hotel that was arranged for our friend was unfortunately of a much lower standard than the one we originally booked. This was quite surprising for us, especially since we had chosen and paid for your hotel expecting a certain level of comfort and experience for everyone in our group.
While we appreciate that your staff tried to find a solution at the time, the overall arrangement has left us feeling rather disappointed with the situation.
We hope you can understand why this has been frustrating for our group, and we would really appreciate it if you could let us know whether there is anything that can be done to help make up for the inconvenience caused.
Thank you for your time and understanding
Hotel near New Town, Edinburgh 2.4% of visitors choose this area
Price per night from:0
8.6/10
Very Good
GGuest UserAbsolutely amazing. We arrived very late due to heavy snow- they checked us in and organised an extra bed literally within 2 minutes of arriving. The service is efficient and rapid. The gentleman who looked after our room in house keeping was awesome, he helped us settle in and the little touches to make the kids feel special was duly noted.
The manager down on the reception desk was excellent. Everything is managed very well, there is no waiting and the service is outstanding.
The view at breakfast is amazing! Mountains in the distance covered in snow. Our stay was better than expected. Parking ✅ Swimming pool and sauna ✅ Food ✅ Service ✅
The hotel location is convenient and the restaurant space is open plan and cosy yet very busy. The hotel does need some updated but everything works well.
The location is literally next to the zoo and the overflow car park 🅿️ is next to the hotel.
The staff here are outstanding. High praise. Thank you.
WwlshsyThis hotel is really convenient for transport. It's close to the airport, and right next to the train station, from which it's only a 12-minute direct ride to the city center. It's just as good as those hotels in the city that cost over a thousand [currency unit] a night! Plus, there's a super big supermarket next door, which is perfect for picking up souvenirs. Just a heads-up: the hotel's standard is to clean every three days, so if you prefer daily cleaning, remember to arrange it when you check in!
FFatima IssaA Wonderful Stay – Highly Recommended!
My friend and I recently had the pleasure of staying at this lovely property, and we had an excellent experience. From the moment we arrived, we were impressed with the attention to detail and the warmth of the staff. The bed was incredibly comfortable, ensuring we both got a restful night’s sleep.
What truly stood out, however, was the level of service. I was feeling a bit under the weather during our stay, and the staff went above and beyond by bringing breakfast directly to our room, which was a thoughtful and much-appreciated gesture. This level of care really goes a long way in making guests feel valued.
For those who prefer to enjoy their breakfast with a bit of fresh air, the hotel also has a charming terrace where you can take your meal while soaking in the surroundings. It's the perfect way to start the day if you want to enjoy a bit of sunshine.
The location is also a major plus. It’s just a short walk to the city center, making it easy to explore, and for those who prefer not to walk, a quick 5-minute bus ride will take you wherever you need to go.
The lounge area at the hotel is another highlight. It’s spacious, cozy, and thoughtfully equipped with blankets to keep guests comfortable if the temperature drops. It provided the perfect spot to unwind after a day of sightseeing.
Overall, I highly recommend this hotel for anyone visiting the area. The combination of comfort, thoughtful service, and a prime location makes it a top choice. We will definitely be staying here again when we return!
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