Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Jul 15, 2026|Twin Room
XinzhiziyoufeixiangThis hotel, nestled at the foot of Calton Hill, was the perfect summer escape. It's incredibly convenient for exploring Calton Hill and other attractions, including the train station. Just across the road, there's a John Lewis department store, making it a quiet oasis right in the heart of things. The rooms are spacious, and I loved that there were plenty of outlets for charging all my devices 😅. Before heading out for a Highlands tour, I grabbed some water, chocolates, and snacks from the small shop opposite the Reception, which was super convenient. The staff were patient and helpful, which I really appreciated. Next time I'm in Edinburgh, I definitely want to try the hotel's 1802 restaurant, I've heard good things about it. Plus, the seating area right outside the hotel entrance was great for resting and managing luggage. 👍
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Price per night from:CAD 400
Posted on Mar 14, 2026
Guest User
This stay was very pleasant. The hotel has a convenient location, close to the train and bus stations, with excellent surrounding amenities. There's a large shopping mall nearby, right next to Carlton Hill. The rooms were cozy and comfortable, although the soundproofing was slightly lacking, but acceptable. All the staff were warm, friendly, and provided excellent service. The only downside is that the elevator doesn't go to the top floor.
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Price per night from:CAD 352
Posted on May 23, 2026|Twin Room
Guest User
Very nice stay near the bus stop, with many supermarket options and halal restaurants nearby. I came for a visa appointment, and the location was very convenient, close to photo and printin services and other essentials as well.
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Price per night from:CAD 276
Posted on Jul 18, 2026|2 Double Standard
A^3We booked this hotel not knowing that it is literally next to the zoo. So it was a pleasant surprise and we decided to include the Edinburgh Zoo as part of our itinerary when we were there. There’re bus stops infront of the hotel that conveniently transport us to the city centre in 15min; as well as to the airport. The bus systems there are superb and most of the times the buses arrived on schedule.
There are no bottled mineral water, toothbrushes, toothpaste, comb or other sanitary products (except for shower gel, shampoo and handwash) provided in the room. However, there is a note pasted in the toilet that one has to ask for these items at the reception counter if one requires any of these. We didnt notice the pasted note in the toilet; thus we did not ask for these during our stay..
We were also surprised that there was no mini fridge or safe which are normally provided in a hotel room. Nonetheless we were happy when there’s an iron and ironing board in our room.
We noticed that the housekeeping service usually starts around 9am. We were in the room at around 9.30am when someone from the housekeeping dept tried to open the door. So if you intend to wake up late, we suggest to keep your door locked and latched. Their housekeeping is efficient as we think they need to be on schedule but many times our used cups were not cleaned thoroughly (or replaced) as there were still stains in the cups. 1 day 1 of our half-drink bottled drinks was removed from the table which we presumed the housekeeper could have thrown it away.
On the whole, it’s a pleasant stay for our family.
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Price per night from:CAD 221
Posted on Jun 16, 2026
AlenaPoklonskaiaGood hotel. We stayed with friends for one night in a family room. Breakfast was included and started at 5:30 AM, which was convenient for us as we had an early morning departure. I recommend this hotel.
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Price per night from:CAD 316
Posted on May 12, 2026
JanelovesappleThe hotel room and bathroom were indeed too small; there wasn't even enough space to open a suitcase, so it had to be stored under the bed. The view outside the room was decent. The main advantage is the hotel's excellent location, right opposite Haymarket. You can walk almost anywhere, which is incredibly convenient, and there are bus stops right outside. The hotel breakfast was just so-so, with limited variety and options. It was a typical English breakfast, not bad. The reception service was mediocre, especially the male front desk staff who gave me the wrong room number twice, even though I showed him the room number written down. He seemed unbothered and unwilling to help.
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Price per night from:CAD 321
Posted on Jul 4, 2026|Bed In 4-Bed Mixed Dormitory
MH RONY
When I was about to check in, I got in a big queue, but the room and the hostel were very neat and clean. In my life, this is the best hostel I've ever stayed in. I can't believe this hostel can be operated and kept so clean. You can also enjoy all FIFA matches here. There are so many televisions here. They also have lockers to keep your bag pack if your flight is later than the check-out time. Hostel management takes my love and that of and my small country, Bangladesh 🏴🇧🇩
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Price per night from:CAD 35
Posted on Apr 9, 2026|Queen Room, Guest Room, 1 Queen
Guest UserExcellent Location, but Serious Security Lapses
I recently stayed at this hotel and found it to be a bit of a mixed bag. While there are some undeniable perks to the property, a few significant service and security issues made for a rather unsettling experience.
The Highlights
Prime Location: This is easily the hotel's strongest suit. It’s situated right next to Haymarket station, and there is a bus stop literally just outside the front door. Getting into the city centre takes no more than 10 minutes, making it a perfect base for exploring.
Commendable Service: The reception team provided a decent welcome. I’d like to give a special mention to Shreyas, who was incredibly helpful and professional throughout our interactions.
Quality Dining: We ate at the on-site restaurant and were pleasantly surprised. The food was of a high standard, and the waitstaff were attentive and friendly.
Room Maintenance & Tech Issues
Unfortunately, the shine started to wear off once we settled into the room:
Housekeeping Oversights: Despite this being a multi-day stay, the complimentary water bottles were never replaced after the first day.
Faulty Tech: The in-room tablet was practically useless. It kept restarting due to a battery fault; ironically, it even cut out while I was trying to use it to contact reception.
Privacy Concerns: When we requested extra toilet roll, the staff member who delivered it attempted to walk straight into the room using their key, rather than knocking and waiting for us to answer. It was a complete breach of basic hospitality etiquette.
A Major Security Concern
The most distressing part of the trip occurred on our second day. Upon returning to our room in the evening, we were shocked to find the main door open. It appears the cleaning staff had failed to secure the door after finishing their rounds.
Finding your hotel room left open to the public is, quite frankly, scary. It’s a massive security fail that overshadowed the rest of the stay. While the location is brilliant, the hotel desperately needs to tighten up its staff training and safety protocols.
Would I stay again? Only if I were certain that the security and maintenance issues had been addressed.
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Price per night from:CAD 383
Posted on Aug 1, 2025|Standard Twin Room
Fatima IssaA Wonderful Stay – Highly Recommended!
My friend and I recently had the pleasure of staying at this lovely property, and we had an excellent experience. From the moment we arrived, we were impressed with the attention to detail and the warmth of the staff. The bed was incredibly comfortable, ensuring we both got a restful night’s sleep.
What truly stood out, however, was the level of service. I was feeling a bit under the weather during our stay, and the staff went above and beyond by bringing breakfast directly to our room, which was a thoughtful and much-appreciated gesture. This level of care really goes a long way in making guests feel valued.
For those who prefer to enjoy their breakfast with a bit of fresh air, the hotel also has a charming terrace where you can take your meal while soaking in the surroundings. It's the perfect way to start the day if you want to enjoy a bit of sunshine.
The location is also a major plus. It’s just a short walk to the city center, making it easy to explore, and for those who prefer not to walk, a quick 5-minute bus ride will take you wherever you need to go.
The lounge area at the hotel is another highlight. It’s spacious, cozy, and thoughtfully equipped with blankets to keep guests comfortable if the temperature drops. It provided the perfect spot to unwind after a day of sightseeing.
Overall, I highly recommend this hotel for anyone visiting the area. The combination of comfort, thoughtful service, and a prime location makes it a top choice. We will definitely be staying here again when we return!
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Price per night from:CAD 310
Posted on Jun 13, 2026
Guest UserIt's a really good hostel. It's absolutely out of my expectation is my first time to stay in hostel at first I thought it would be very dangerous or very messy and it turns out that the room is really safe and clean and cute. I booked an en suite and the bathroom was really tidy and lovely and the floor was clean the wall paint well and the toilet was clean and I booked a female only bedroom it was really nice and the safe they even offers breakfast so I would definitely recommend this to every female, especially young female..
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Price per night from:CAD 36