5-Star Hotels in Koh Samui

Our stay at Banyan Tree Samui was a relaxing experience. The tranquility of the resort, together with the beautiful ocean-view pool villa, made every moment feel like a private paradise. Waking up to the stunning sea view and enjoying the serenity of our villa were undoubtedly among the highlights of our stay. One of the most magical moments was witnessing the sunrise from our villa. The panoramic view of the sun rising over the ocean was simply breathtaking and undoubtedly one of the most beautiful and picture-perfect experiences the resort has to offer. It is a sight that we will cherish. A special thank you to Khun Note from the Octopus Kids’ Club. Her friendliness, warmth, and easy-going personality immediately made our family feel at home. She has a wonderful way of connecting with both children and adults, and her genuine care and cheerful spirit truly warmed our hearts and made our children’s experience even more enjoyable. We would also like to express our sincere appreciation to Khun Nook, who accompanied my wife and me on the morning resort jog and patiently taught me how to sail a boat. In addition to being an excellent instructor, he was wonderful company and a pleasure to chat with during the activities. His passion, friendliness, and positive energy added a personal touch that made our stay even more memorable. While the staff were generally friendly and courteous, we believe there are opportunities to further elevate the guest experience, particularly in terms of attentiveness and personalization. During breakfast at The Edge and in our interactions with our assigned butler, we felt that the level of engagement and anticipation of guests’ needs could be enhanced. Given Banyan Tree’s reputation for exceptional hospitality, we had hoped for a more personalized experience that would make guests feel truly special. We share this feedback with the utmost respect and in the spirit of continuous improvement. Overall, we left with positive memories and are grateful for the hospitality extended to us.

Review: A Beautiful, Design-Led Oasis in Fisherman’s Village We recently stayed at the Hansar Samui, and it is truly a beautiful property with a thoughtful design. The location is perfect—just a short, pleasant stroll away from Fisherman’s Village, making it easy to explore the local area while still feeling like you have a quiet retreat to return to. The Highlights Dining Experience: The breakfast was a standout. I particularly appreciated having eggs made fresh to order; there is nothing worse than pre-cooked, rubbery eggs left under heat lamps, so this was a huge bonus for me. The Vibe: The swimming pool is lovely, and the beach is kept very clean. The hotel maintains a relaxed atmosphere, complemented by a great selection of background music. Service & Little Touches: The staff were incredibly welcoming and kind. I loved the ”turn-down” service around 5:00 PM, where housekeeping brought little chocolates and water—an adorable touch that made us feel looked after. Facilities: The gym is clean and well-maintained. Crucially for those working remotely, the Wi-Fi was excellent and reliable enough for me to take Zoom meetings without any issues. Room Design: The rooms are beautifully decorated with stunning balconies and views. The bathroom was a highlight, especially the large rainfall shower. Room Comfort & Maintenance We did have a significant issue with the bed. The mattresses are very soft, which didn't suit us at all as my husband has a bad back. It made sleeping quite difficult. However, the staff were wonderful and tried their best to accommodate us; they helped remove the mattress so we could sleep on the wooden base with just the mattress topper. While not ”luxury” comfort, it was much better for his back than the soft mattress. We also had a few issues with a temperamental toilet flush, but to the hotel's credit, maintenance was very prompt in coming to fix it each time. Dining & Logistics We had dinner at the restaurant one evening, ordering the Massaman curry and Chicken Panang. While the food was edible, it was just ”okay”—we were perhaps expecting a bit more given how high the quality of breakfast was. That said, the view from the restaurant in the evening is spectacular, and they occasionally have lovely entertainment. One small hiccup occurred when we booked a taxi through the hotel to take us to the pier for our trip to Koh Phangan. The driver unfortunately dropped us at the wrong port. We had to quickly catch a Grab to the correct one, but luckily we made it just in time for our ferry. Overall Despite a few minor glitches, this was a wonderful stay. The aesthetic of the hotel is gorgeous, and the professionalism of the staff ensures that any issues are handled quickly. I would definitely recommend Hansar for anyone looking for a stylish and relaxed stay in Samui!

My partner and I stayed at Marasca Samui for 11 nights. The hotel is quite new, built around 2024, and it truly feels like a quiet oasis in the bustling heart of Chaweng, right next to the clubs. We absolutely loved the well-maintained green pathway leading to the beach and the cozy lounge area, which was genuinely comfortable for spending time. The food in the lounge area was excellent and varied. The hotel is beachfront, with direct access to the sand, but it's important to be aware of the tides: the beach can noticeably shrink or almost disappear at times. The sea is usually very calm. The rooms are comfortable, with good air conditioning, making for a pleasant sleep; if you go to bed before midnight, earplugs might occasionally come in handy – they are provided in the room. As for improvements, the sun lounger mattresses and towels sometimes had stains, so better cleanliness would be appreciated. Otherwise, our stay was excellent, and we'd gladly return.

Excellent Stay at The Ritz-Carlton, Koh Samui! We drove all the way from Bangkok, and from the moment we arrived, the experience was exceptional. The concierge team promptly assisted with our luggage and parked our car, making our arrival completely seamless. The lobby and check-in area are absolutely stunning, overlooking the beautiful Koh Samui coastline. It is one of the best places to enjoy a breathtaking sunset. We were assigned Room 503, which was very spacious and thoughtfully designed. The privacy compartment doors made it ideal for families, and the sofa bed was surprisingly large and comfortable—perfect for our 19-year-old son. Pros: - A beautiful private beach with complimentary kayaking. While it may not be the best beach for swimming, it is perfect for relaxing and enjoying water activities. - The buggy service was incredibly fast and efficient. Every driver was friendly, cheerful, and always ready to take us anywhere around the resort within minutes. - Outstanding hospitality and guest service. Every staff member made us feel genuinely welcome. A special thank you to Mr. Ruben for taking such great care of us throughout our stay. - The concierge team did an excellent job arranging our private long-tail boat tour. We had a wonderful day visiting Pig Island, snorkeling in crystal-clear waters, and enjoying the beauty of Koh Samui. Everything was organized perfectly. - The breakfast buffet was outstanding, with a wide variety of delicious options. The bacon and pastries were among the best we've had, and a special thank you to Mr. Ping for serving us the sweetest, most delicious mangoes every morning. - Our housekeeping attendant, Mr. Renu from Myanmar, was exceptionally polite, friendly, and professional. He kept our room spotless every day, and his attention to detail made our stay even more comfortable. During check-out, I had a pleasant conversation with Bernice, the Director of Rooms from Malaysia. Our chat about Malaysian food brought back wonderful memories and was a lovely way to end our stay. Three nights simply were not enough at The Ritz-Carlton, Koh Samui. This is the kind of resort where you should stay for at least one week to fully enjoy everything it has to offer. Unfortunately, I didn't even have enough time to experience the gym, which looked excellent. Only one small suggestion: the breakfast seating area can get a little warm during the morning. Of course, that's part of the tropical outdoor atmosphere—almost like a natural sauna—but a few more cooling fans would make the experience even more comfortable. Overall, we completely fell in love with The Ritz-Carlton, Koh Samui. The breathtaking scenery, luxurious accommodations, impeccable service, and warm hospitality from every member of the team made this an unforgettable vacation. We will definitely be back and highly recommend this resort to anyone looking for a truly world-class stay in Koh Samui.

A Peaceful Haven with Truly 5-Star Service Our stay at Garrya Tongsai Bay Samui was simply unforgettable. This hotel is a true haven of peace where everything is designed for comfort, relaxation, and well-being. We stayed in a suite close to the sea, a charming little duplex with a beautiful terrace overlooking the ocean, and an outdoor bathtub that made every bath a memorable moment while admiring the surrounding nature. What truly makes this place special is the kindness of the staff. It was the first time in a hotel that I arrived at breakfast and the team already knew my name! Everyone is genuinely caring, always smiling, and ready to help. The breakfast itself is an institution. The food is incredibly fresh and of outstanding quality. My personal favorite was the fresh mango juice every morning … absolutely delicious! To conclude: if you are visiting Ko Samui and looking for a true 5-star experience with exceptional service and attention to detail, you are more than welcome at Garrya Tongsai Bay Samui.

Receptionist insisted on taking a photo of my bookings from trip.com from my phone's apps, although she has sighted my bookings from their own system and also photocopy my passport already. This is really first time for me. Very wierd. Can hear planes noise as the airport is nearby. Also sighted 2 big cockcroaches in the room.

I stayed at the Renaissance with my elderly parents. The ambiance is wonderful, almost like being in a rainforest with lush greenery everywhere. Even though the facilities were renovated 10 years ago, they don't feel outdated; instead, they have a charming, vintage vibe. We had a minor issue on our first day, but both the Trip.com customer service and the hotel manager were incredibly cooperative in finding the best solution. I was very satisfied with this, as it felt truly comforting to receive such support in a foreign country – big thumbs up! 👍 Also, the restaurant food is absolutely superb; I highly recommend trying it if you get the chance. 🤗 Many thanks to them for their help, which made our Samui vacation a truly delightful and happy one! 🥳

after having had a disappointing stay in Amari Koh Samui, we were so glad to have moved to hyatt. we stay there for 3 nights and absolutely loved it. from the moment we arrived, the customer service was amazing. The front desk and the concierge were amazing. love the lobby, it's open space overlooking the sea. we arrived early so we had lunch first but they pretty quickly had our room ready and our luggages were already sent to the room even without me telling them. amazing! we upgraded from a partial sea view to a full sea view room and no regrets. my baby loved the room so much, running around and looking at the view. we loved the room instantly, very clean, spacious, and great view. Kids friendly, i love how they have couple of selections for kids menu and not just fried stuffs and pasta. the staffs are all friendly with the kids as well they totally engage with the children. Their kids club is big and they have activities everyday and the whole day. They do have kids pool side as well with slide and a small outdoor play ground area. it has a grassy area where you can play and run around with your kids. the only downside for us, not much options for breakfast and not really a beachfront where you can swim freely nor can you have a long seaside walk. cant build sandcastle as well. my baby loves to play with sand. when you read about hyatt beach being rocky and not sandy white, they do mean there are huge rocks on both sides. see my photo for better understanding. they do have live ban and firework show in the evening at Sesun restaurant. overall it didnt matter to us, we went to relax, stayed in the resort and relaxed and that's what we got and felt relaxed the entire stay. HIGHLY recommend staying here and when we head back down to koh samui we will surely stay in Hyatt again.

The room facilities are a bit dated, but that's a minor point. There's a dedicated staff to deliver luggage, and they don't demand tips, which is nice. The front desk also has Chinese-speaking staff, which is very helpful. There's a Chinese restaurant right across the road from the hotel, perfect for Chinese palates. The sand on the beach is incredibly white and fine, like flour. Right next door is the popular '网红洞穴spa' (internet-famous cave spa). Our room had direct access to an outdoor pool, which is absolutely picture-perfect. At night, the sky is full of stars, super healing. Highly recommended!

Services were excellent with staff always willing to offer help and care about your needs. The pool in the room was absolutely the best that we have ever been to, which was large enough with jacuzzi function so that we could have fun and enjoy it for a long time. However there were quite a lot of ants around the pool and inside the room, but understood it's becos of the environment near the nature. It's too bad the breakfast place was relocated to Hue and the food quality was okay. Overall it's a fantastic experience for us!