Universal Studio Singapore

Nestled on Sentosa Island, Universal Studios Singapore is Southeast Asia’s only Universal theme park. It boasts seven movie-themed zones packed with iconic rides, live shows and character meet-ups. Don’t miss the exclusive TRANSFORMERS 3D battle, duelling Battlestar Galactica coasters and spooky Revenge of the Mummy. New Minion Land offers cute family fun, while WaterWorld’s stunts dazzle all ages. Blending heart-stopping thrills and gentle kid-friendly attractions, it delivers a full day of immersive Hollywood magic for visitors of every age.

Operating Hours: 10am to 8pm Address: 8 Sentosa Gateway, Singapore 098269

Universal Studios Singapore Ticket Prices, Express Pass & Promotions

Recommended Hotels Near Universal Studios Singapore

  • Hotel Michael Singapore

    Located within Sentosa, one of the nearest hotel to USS

  • Equarius Hotel

    Located within Sentosa, one of the nearest hotel to USS

  • Travelodge Harbourfront Singapore

    The nearest hotel to USS, located outside of Sentosa. Next to Vivo City.

Universal Studios Singapore Reviews
4.7/5
15008 reviews
5/5
You can have fun in half a day! You can enjoy a lot if you stay for a full day!! Generally, you can meet the characters right away without having to wait in line, but it didn't go according to the app's schedule at all💦 Sometimes the characters wouldn't appear even when we went at the scheduled time💦 I think if there was a sign with the time written on it at the greeting location, they would be there? It was my first time at Universal Studios so I was a bit confused about that💦 But it was a really cute and fun park!!! There were hardly any lines for the attractions either, so I especially recommend going on a weekday if you don't like crowds!
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5/5
Universal Studios Singapore is Universal's smallest themeparks, composed of 7 themed areas, Such as Hollywood, New York, Sci-fi, Ancient Egypt, The Lost Worlds, Far far away, ans the Newest expansion, Minion Land. It is highly interactive. With regular shows, rides and attactions to choose from.Came here during Late September and there was a Universal Horror Nights, The park itself has been transformed to accomodate Scare zones, Haunted house, special merchandise and food.
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5/5
We bought tickets right at the box office because our Union Pay didn't work. You have to go to the rides first thing in the morning, straight to the roller coasters and top attractions, otherwise you have to wait in line for an hour or more. It's all beautiful and fun, but time flies, especially when it's wasted standing in line 🤦‍♀️.
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4/5
🎢✨ Sharing my experience visiting Universal Studios Singapore 🇸🇬 One of the places I was most looking forward to on this Singapore trip was Universal Studios Singapore (USS) 🎬🎡. It was such a fun and worthwhile day! Even though I'm not usually a big fan of thrill rides, the atmosphere in the park was fantastic. I enjoyed walking around and taking photos; there were plenty of spots to visit throughout the day. 🎟️ First Tip: Buy Tickets in Advance I recommend buying tickets online before your trip. It's more convenient, saves you time queuing, and you should check for promotions on different platforms before buying, as prices vary considerably at certain times. 🚇 Transportation From the city center, you can take the MRT to HarbourFront station and then walk to VivoCity to catch the Sentosa Express to Sentosa Island. Getting around is quite easy, and there are signs everywhere. If you don't want to take the train, you can also take a taxi or hail a ride. ⏰ What Time Should You Go? I recommend going right when it opens, as it gets crowded later in the day, especially for popular rides. If there are rides you really want to experience, get in line early, then explore and take photos later. 🎢 Tips for Rides If you don't want to waste time waiting, try using Single Rider on players that have this slot.
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5/5
If you are in Singapore I’ll recommande it
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5/5
The park was interesting; we tried all the rides except the kids' ones in one day. We arrived right after our flight and checked our luggage in a locker—it cost $35 for a large locker. Overall, we liked all the rides, although some of them looked like they were from 2010, but many have been updated. There are two types of roller coasters: human and cyclone, the former being quieter. We were there in October, when there are additional Halloween events, so the park closes two hours early on some days of the week. We deliberately avoided going on that day and went on a regular weekday. Lines can be up to 50 minutes long, usually shorter, or there are single-ride options. By 7 PM, the lines had completely disappeared.
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Universal Studios Singapore

Planning a self-guided Singapore trip from Canada? Universal Studios Singapore (USS) is a must-add to your travel plan. Featuring exhilarating thrill rides, immersive movie-themed zones, the new photo-favourite Minion Land, and live blockbuster shows, USS caters perfectly to solo travellers, couples and families. This guide shares exclusive ticket deals, simple booking steps, transit tips and insider park hacks to help you save time and money on your USS visit.

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USS Opening Hours & Exact Location on Sentosa Island

Universal Studios Singapore

As Southeast Asia’s flagship Universal Studios theme park, USS features 6 uniquely themed zones filled with Hollywood movie-based rides, live stage performances, and immersive family-friendly attractions. It stands as one of Singapore’s most iconic and must-visit tourist destinations for international travellers.

  • Standard Operating Hours: 10:00 AM – 8:00 PM daily (extended hours available on select peak and special event days)
  • Physical Address: 8 Sentosa Gateway, Singapore 098269 (Resorts World Sentosa, Sentosa Island)
  • Important Note: Daily opening and closing times are subject to seasonal adjustments, holiday schedules, and special park events. Always confirm the latest operating calendar via the official USS website before your visit.

Exclusive USS Promotion for Canadian Travellers

Canadian visitors can unlock limited-time savings on USS tickets during the popular Illumination's Minions & Monsters Summer event (June 1 – August 31). This seasonal limited-run celebration features exclusive live Minion stage performances, themed food, and unique photo installations along Hollywood Street. Online pre-booked one-day admission starts at CAD 89, with an extra stackable 8% discount coupon for maximum savings. This exclusive overseas visitor deal includes zero hidden fees and instant e-ticket confirmation, granting full access to all regular park attractions and seasonal event offerings. Walk-up gate tickets do not qualify for online promotional rates.

How to Get to Universal Studios Singapore

Universal Studios Singapore

USS is located on Sentosa Island, with multiple convenient transportation options suited for different travel budgets and group types. Below is a fully updated cost and efficiency comparison tailored for Canadian visitors, with all fares converted to Canadian dollars:

Transport Method

Total Estimated Cost (CAD)

Best For

MRT + Sentosa Monorail (Top Pick)

~$5.75

Balanced speed, affordability, and convenience for most travellers

Public Local Bus

Cost Breakdown: MRT fare ~$1.85 CAD + Round-trip Sentosa Express ~$3.90 CAD

Budget backpackers and cost-conscious solo travellers

Ride-Share / Taxi

$8.90 – $18.90

Families, group travellers, and those with heavy luggage

Singapore Cable Car

~$32.90

Sightseeing lovers and visitors wanting panoramic island views

1. MRT + Sentosa Express Monorail (Most Popular Route)

This route is favoured by international tourists for its reliability and reasonable travel time. Take the North-East Line or Circle Line on Singapore’s MRT to HarbourFront Station (NE1/CC29). Proceed to the 3rd floor of VivoCity Shopping Mall to board the Sentosa Express monorail directly to Sentosa Island.

  • Travel Duration: Approximately 35 minutes from downtown Singapore
  • Cost Breakdown: MRT fare ~$1.90 CAD + Round-trip Sentosa Express ~$3.95 CAD

2. Public Bus (Cheapest Option)

Catch the RWS8 public bus from the bus stop opposite VivoCity Mall or the Merrill Lynch HarbourFront station. This direct shuttle service takes you straight to the Resorts World Sentosa precinct.

  • Travel Duration: 10–15 minutes (fastest budget transit)
  • Total Cost: ~$1.30 CAD per person

3. Ride-Share (Grab/Gojek) or Taxi

Ideal for hassle-free door-to-door travel, especially after a long flight or with young kids and bulky luggage. No transfers required, with direct service from any Singapore accommodation to USS entrance.

  • Travel Duration: 15 minutes to 1 hour (varies by starting location and traffic conditions)
  • Total Cost: $8.90–$18.90 CAD one way

4. Complimentary Sentosa Island Shuttle (On-Island Guests Only)

Canadian travellers staying at any Sentosa Island resort or hotel can use the free internal island shuttle buses. This zero-cost transport connects all island accommodations to Universal Studios Singapore.

  • Travel Duration: 5–10 minutes (location-dependent)
  • Total Cost: Free for registered hotel guests

5. Singapore Cable Car (Scenic Premium Route)

For a memorable sightseeing experience, board the cable car at Mount Faber or HarbourFront Tower Two. After arriving on Sentosa Island, take a short walk or quick monorail ride to the park gates.

  • Travel Duration: 15-minute cable car ride + 5-minute transfer time
  • Total Cost: ~$32.90 CAD for a round-trip ticket

USS Themed Zones: Attractions, Highlights & Visitor Pro Tips

Universal Studios Singapore

Universal Studios Singapore features six fully immersive themed lands, each with exclusive rides, live shows, retail shops, dining venues, and photo backdrops. Each zone delivers a distinct cinematic experience for every type of traveller:

Themed Zone

Top Attractions & Key Highlights

Visitor Pro Tips

Hollywood

Universal Star Power Parade, seasonal Lake Hollywood Spectacular fireworks show (limited seasonal runs only), Walk of Fame replica

Ideal for photography enthusiasts; the iconic Universal Star Power Parade runs daily, while the stunning Lake Hollywood Spectacular light & fireworks show is only available during select seasonal events, not daily.

New York

Sesame Street Spaghetti Space Chase, Steven Spielberg’s Lights, Camera, Action! special effects show, street performer acts

Stop for street performance interactions and capture photos at the hyper-realistic New York Public Library replica backdrop

Sci-Fi City

TRANSFORMERS The Ride: The Ultimate 3D Battle, Battlestar Galactica Dual Roller Coasters

Head here first at park opening if you love high-intensity thrill rides to beat peak queue times

Ancient Egypt

Revenge of the Mummy Indoor Coaster, Treasure Hunters Family Ride

Boasts ultra-detailed archaeological-themed decor; a must-visit for history and adventure movie fans

The Lost World

Jurassic Park Rapids Adventure Water Ride, WaterWorld Live Stunt Show

Arrive early for the WaterWorld show to secure good seating; bring a lightweight waterproof cover for the water ride

Far Far Away

Shrek 4-D Adventure, Enchanted Airways Junior Coaster, Iconic Far Far Away Castle

The castle is the park’s top photo spot — perfect for family and portrait shots throughout the day

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USS Park Map Zone Breakdown (Colors & Core Features)

Universal Studios Singapore map highlighting 6 themed zones

Source: from rwsentosa.com

Official USS park maps colour-code each themed zone for easy navigation. Use this quick reference to plan your route and locate your favourite attractions efficiently:

  • Hollywood (Purple): Modelled after classic Hollywood Boulevard, complete with palm tree-lined walkways, golden-age architecture, and a replica Walk of Fame — the main entry zone of the park
  • New York (Green): Recreates modern NYC streetscapes with detailed library replicas, neon signage, and urban building facades for immersive city-themed experiences
  • Sci-Fi City (Blue): Futuristic metropolis zone housing USS’s most intense thrill rides, including the iconic dual Battlestar Galactica roller coasters
  • Ancient Egypt (Brown): Designed as an active archaeological dig site, featuring towering pyramids, ancient obelisks, and pharaoh statues for an immersive ancient civilization vibe
  • The Lost World (Light Green): Split into two sub-themes: Jurassic Park’s prehistoric dinosaur habitat and the action-packed WaterWorld stunt show arena
  • Far Far Away (Red): DreamWorks Shrek-inspired fairy tale kingdom, anchored by the stunning fairy-tale castle and family-friendly fantasy attractions

USS Attraction List: All 6 Zones

Home to 28 unique rides, live shows, and interactive attractions across six themed precincts, USS offers diverse entertainment for all age groups and thrill levels. Below is a full breakdown of every key attraction by zone:

Hollywood Zone Attractions

Universal Studios Singapore

Stroll the iconic Hollywood Walk of Fame replica and catch live stage performances and seasonal shows at the Pantages Hollywood Theater, the park’s premier live entertainment venue.

New York Zone Attractions

Universal Studios Singapore

Lights, Camera, Action! (Hosted by Steven Spielberg): A one-of-a-kind special effects show showcasing cinematic hurricane disaster effects on a simulated New York cityscape.
Sesame Street Spaghetti Space Chase: A gentle indoor dark ride perfect for young kids and families, featuring beloved Sesame Street characters on a whimsical space adventure.

Sci-Fi City Zone Attractions

Universal Studios Singapore

Battlestar Galactica: HUMAN vs. CYLON: A pair of dueling high-speed roller coasters, one seated and one inverted, delivering intense adrenaline thrills for coaster enthusiasts.
TRANSFORMERS The Ride: The Ultimate 3D Battle: An immersive 3D motion ride that places guests directly in the middle of the Autobot vs. Decepticon battle with hyper-realistic visual effects.

Ancient Egypt Zone Attractions

Universal Studios Singapore

Revenge of the Mummy: A thrilling indoor roller coaster combining fast drops, sharp turns, pyrotechnic effects, and a cinematic mummy-themed storyline.
Treasure Hunters: A slow-paced exploratory car ride designed for younger visitors, allowing guests to navigate a simulated ancient Egyptian excavation site.

The Lost World Zone Attractions

Universal Studios Singapore

Jurassic Park Rapids Adventure: A popular white-water rafting ride winding through a dinosaur-filled prehistoric landscape with unexpected drops and splashes.
WaterWorld: A world-famous live-action stunt show featuring high-flying tricks, explosive special effects, and immersive water-based action sequences based on the blockbuster film.

Far Far Away Zone Attractions

Universal Studios Singapore

Shrek 4-D Adventure: An interactive 4D film experience with motion seats, wind, water, and tactile effects that continue the beloved Shrek movie storyline.
Enchanted Airways: A family-friendly junior roller coaster offering gentle aerial views of the entire Far Far Away fairy tale kingdom.

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Best Time to Visit Universal Studios Singapore

Universal Studios Singapore

The ideal visiting window for USS depends on weather conditions, crowd density, seasonal events, and holiday schedules. For Canadian tourists unfamiliar with Singapore’s tropical climate, these tailored tips will help you plan a smooth, enjoyable visit:

Weather & Climate Guide

Singapore features a year-round tropical rainforest climate with consistent warmth and high humidity. For more comfortable outdoor exploration and shorter wait times in queue lines, plan your trip between November and January, when temperatures are slightly milder and this is the monsoon season, so expect frequent rain and pack a poncho.

Crowd Avoidance Strategy

To skip massive crowds and long ride queues, visit on weekdays during non-school holiday periods. Singapore’s peak school breaks fall in March, June, September, and December — these periods bring far higher local and tourist foot traffic. Arriving right at park opening (rope drop) is the best tactic to experience top thrill rides with minimal waits.

Seasonal Special Events

USS hosts world-famous annual seasonal events, including the iconic Halloween Horror Nights (fall season) and festive Christmas holiday celebrations (December). While these events attract larger crowds, they offer exclusive themed shows, limited-time attractions, and unique photo opportunities unavailable on regular park days.

Peak Holiday Warnings

Check Singapore’s public holiday calendar before booking. National public holidays trigger sharp spikes in local visitor numbers, leading to longer queues and busier park conditions.

Packed with thrilling rides, immersive movie-themed zones, and limited-time seasonal events like the Minions & Monsters Summer celebration, Universal Studios Singapore is a standout highlight of any Canadian traveller’s Singapore itinerary. With updated budget-friendly pre-booked ticket rates, reliable island transit options, and practical crowd-avoidance tips, you can plan a seamless, fun, and cost-effective park adventure. Book your verified discounted tickets early to lock in the best rates and maximize your day at Singapore’s top movie-themed theme park.

[10% OFF] Singapore Hotel Recommendations By Travel Style

Singapore

5 star

9/10Great1153 Reviews
Singapore River Singapore|2.11km from city centre
Before checking in, I communicated with the front desk and was able to check in early without any hassle, which saved me the trouble of dragging my luggage around. This was particularly thoughtful. The room was much larger than I expected, with an open and unconfining space. The twin room layout was very comfortable, and there was a leisure sofa by the window where I could relax and enjoy the river and city views. The bathroom had a wet and dry separation, and the facilities were well-maintained, making the overall impression clean and tidy. I especially want to commend the staff member Basravi. Their service attitude was excellent, they patiently answered all my questions, and handled things efficiently, leaving a great impression. The Grand Copthorne Waterfront Hotel Singapore's location is also convenient, with river views right outside the window, making it easy to get around and explore. Overall, my stay was very comfortable, and I would consider this hotel again next time I visit Singapore.
FromCAD 307
9.1/10Great2196 Reviews
Orchard Road Singapore|3.66km from city centre
Booked 1 night stay for mother’s birthday. Hotel and the staff was excellent. Especially frontdesk staff named Shathees. Helpful and efficient. Requested for a room changed and he settled immediately without any waiting. Thumbs up Shathees for the excellent service. Food was superb.
FromCAD 246
9.7/10Amazing1735 Reviews
Marina Bay Singapore|0.99km from city centre
The hotel's facilities and services were impeccable. It was my mother's birthday during our stay, and they surprised her with a cake and upgraded our room to a suite, which I found incredibly touching. The infinity pool experience was superb; although we couldn't see the sunset due to hazy weather, the night view was absolutely captivating. We also visited the pool the next morning, and since there were very few people, I was able to swim without any obstructions for a long time, feeling like I had the entire massive infinity pool to myself. Before bringing my mother, I just wanted to try it out, but the experience far exceeded my expectations, so I would definitely love to come back again if I have the chance.
FromCAD 933
9/10Great2005 Reviews
Marina Bay Singapore|1.78km from city centre
The hotel upgraded me to a corner top 3 floor unit without being prompt as they aware it was my birthday that day. A birthday cake greeted me personally by a staff member. Facilities were a bit run down, no bathrobe were provided. Water closet do not have bidet function water pressure can be improved, wash basin hot water takes quite a while to heat up. TV channels were limited especially sports channel and entertainment channel. AC is cold enough but noises were evident especially in middle of night. All day dining not available as Cafe at lobby were closed at between meals and no one picked up phone for room service at about 3pm but luckily plenty of food options at surrounding area like Chijmes. Pool a little too small but service staff were lively and cheerful and gym facilities were modern but shoulder/chest compression station was sorely missed.
FromCAD 221
8.6/10Very Good2295 Reviews
Marina Bay Singapore|1.34km from city centre
1. Location: The hotel boasts an unbeatable location, very close to City Hall MRT station. You can take the underground D exit directly to Funan Mall, and the hotel is right next door once you surface. You can walk or take the MRT to any attraction in the city. Within a 10-15 minute walk, you can reach the National Gallery, National Museum, Clarke Quay, and Merlion Park. The MRT takes you to Chinatown, Little India, and Kampong Glam, among other places. 2. Environment and Facilities: We chose a premium bay view room in the South Tower on a higher floor, specifically to avoid the dampness issue in the North Tower next to the fire station that some reviews mentioned. A big shout-out to the front desk (we happened to encounter a staff member who spoke Chinese); their attitude was excellent, and our request for a quiet room was met to the fullest extent possible. As for the room's interior, it's up to the standard of a traditional, established five-star hotel. The bathroom is a bit small and there's no bathtub, but the view outside the window is fantastic! You can see the entire bay, including a distant view of the Merlion.
FromCAD 242

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Family friendly

8.1/10Very Good1035 Reviews
Singapore River Singapore|1.77km from city centre
The Walkable Budget Stay: ”Mind-blowing! The hotel is in a quiet area, but not far from the shops and restaurants. The room was tidy and fresh, and the staff are polite and offer a warm smile.” its very good staying and booking here in 💖💕💓♥️😘🌺🩷🎊🎉😻🥰😘😋🤩🥳🤩🎊🎉
FromCAD 207
8/10Very Good1261 Reviews
Sentosa Island Singapore|4.92km from city centre
The hotel is pretty good, with a very convenient location. Right outside, you'll find the shuttle bus stop, and down the stairs is Xylokastro beach. The hotel has a restaurant, making dining easy, and there's a small supermarket next door for convenience. The hotel environment is nice; if you book two rooms, they can be adjoining with a connecting door that opens. There's also a Chinese-speaking front desk staff member. Service, however, is a bit hit-or-miss. We stayed for two days and asked for an extra blanket countless times, but never received one.
FromCAD 177
8.4/10Very Good721 Reviews
Singapore Changi Airport Region Singapore|16.02km from city centre
When we checked in, we were greeted by a lovely lady. We were all looking tired from our travels and seeing that, she gave us a complimentary upgrade to 2 queen beds. When we entered in the room it was soooo spacious! Please pass on my gratitude to this lady. This hotel was definately in a walkable distance from Wild Wild Wet - water theme park and also a shopping mall so it was really convenient. I chose this place as it was so near to the airport and we didnt have to travel to far as well. Thank you for an amazing stay with you and we hope to be back soon.
FromCAD 174
9.1/10Great1857 Reviews
Orchard Road Singapore|4.03km from city centre
Located at the quiet corners of Tanglin Road, next to MRT station just one station away to Orchard Road Shopping belts. Next door to Tanglin Mall which has a few nice restaurants and bars + SevenEleven 24hours outlets. Warm, attentive & professional front office staffs make one welcome and speedy check in seamlessly. Lobby area have enough seating for guests while waiting for their business. Good enough room & bath room size. Especially the bath cubicle and generous kig size bed. Horizon Club Lounge was cosy but expected better quality foods & drinks items for afternoon tea & evening happy hours. Breakfast was at the main restaurant is good size and foods varieties just nice. Both Horizon Club Lounge & Main restaurant coffee machines their coffee tastes light seems diluted with more water ratios ...
FromCAD 220
8.4/10Very Good860 Reviews
Bugis Singapore|2.59km from city centre
The room was large, but dated with old furnishings. I have to commend the housekeeping staff, they did an amazing job with the cleaning despite the age of the place, and their service was excellent. The front desk staff, however, were quite mediocre. Maybe it's a local thing, whatever. 😐
FromCAD 177

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Gym

8.6/10Very Good1851 Reviews
Bugis Singapore|2.32km from city centre
Cool youth hotel. There's a bar called Mars downstairs with live music (probably only on weekends), and a cafe-like place outside. I also liked the neighborhood; it's conveniently located near several art universities, so there's an art vibe everywhere. I understand this is a budget option for Singapore, so the rooms are small but very well-designed, and all amenities were provided. No deposit was required at check-in! There are various eateries and a 7/11 nearby.
FromCAD 169
8.7/10Very Good1638 Reviews
Bugis Singapore|1.94km from city centre
Traveling to Singapore, the hotel room was spacious and very comfortable. The air conditioner was a bit noisy but didn't affect my sleep. The best part was the excellent service, and they had staff who spoke Chinese. There's a water dispenser in the middle of each floor, so you can fill up plastic bottles before heading out, as water in Singapore can be a bit expensive. When I was struggling with my luggage, a staff member proactively opened the door at the ramp entrance for me.
FromCAD 161
8.4/10Very Good3526 Reviews
Lavender Singapore|3.37km from city centre
Very convenient location, just a short walk from the MRT station, making it easy to get around Singapore. The only suggestion would be the drinking water arrangement. The hotel provides a water filter instead of bottled water. The filtered water tasted fine, but providing reusable glass bottles filled with filtered water daily would be more convenient and still environmentally friendly.
FromCAD 152
7.9/10Good893 Reviews
Singapore River Singapore|1.87km from city centre
The room was decent and very affordable. It was very clean, and the location is excellent, near the Singapore River in the city center, close to Merlion Park and Clarke Quay. Public transportation is convenient, and the front desk staff were very enthusiastic and helpful. It's perfect for business travel.
FromCAD 196
7.5/101926 Reviews
Singapore River Singapore|1.59km from city centre
THIS HOTEL IS CYLINDRICAL BECAUSE THEY'VE CUT EVERY CORNER! I really wanted to like this hotel. The location is excellent and the pool and surrounding gardens are genuinely lovely. Unfortunately, what started out as a promising stay (from the photos) turned into one of the most unsettling hotel experiences I've ever had. On my second night, at around 10pm, I encountered two men entering the rooftop pool on the 3rd floor. They asked me to hold the door open as I was returning to my room next door after a moonlit swim because they were laden with several carrier bags. I thought they were staff. The following morning, around 8am, I returned for a sunrise swim and recognised the same two men. They appeared to have spent the night sleeping on the sun loungers. They were smoking and drinking - polishing off an entire bottle of whisky at around 10am. There was no staff presence and seemingly nobody had checked the pool area for approximately 12 hours. I didn't feel safe swimming and reported what I had found to reception. Rather than feeling reassured, I was interrogated by reception staff and told there was no manager on duty. Their reaction was remarkably casual - they seemed fairly nonplussed, simply saying, ”We'll send someone up.” What concerned me most is that the lifts are not guest-card activated, meaning anyone entering the bustling hotel lobby can gain access to all guest floors. My room was on the third floor, adjacent to the pool. I later asked reception about the men. ”Oh yes, they're gone now.” No apparent apology, concern or urgency and still no manager available. When I left the following day, I specifically asked to speak to a manager and, once again, there was nobody on duty. Unfortunately, lax security and two unidentified men bedding down for the night at the pool wasn't the only problem. The thin mattress was so old and worn that the coiled springs were digging into my back, hips and elbows. The bedding was a scratchy brown blanket rather than a proper duvet. An enormous construction site next door started work at exactly 8am every day. The pool itself has seen better days. The sun loungers were worn, tired, smelly and in need of replacement. Even the blue pool slide advertised by the hotel was bone dry and completely out of use. There was no drinking water provided. When I asked for a bottle for the first night, I was told no. When I asked about a filtered water tap, I was told no - I could boil the kettle, drink the bathroom water or go to 7-Eleven. Their lackadaisical response was borderline laughable! One final warning for non-smokers: cigarette smoke is a significant issue. The Level 2 corridors are thick with smoke which permeates the hotel. If you are sensitive to smoke, I recommend requesting Level 3 or above, which benefits from an open atrium allowing air to circulate. Smoking around the pool was also constant during my stay. The Wi-Fi was patchy and there was absolutely no Wi-Fi around the pool. The irony is that the hotel has a beautiful rooftop pool and an excellent location. I gave both 5/5 because they genuinely deserve it. But I gave the service 1/5 because the lack of security, staff presence and management response left me deeply uncomfortable as a solo traveller. There wasn't a single corner of this hotel where I didn't feel like something had been cut back and, by the end, I couldn't help wondering whether I'd inadvertently booked myself into a budget youth hostel rather than a 3.5-star hotel, as advertised. What makes this all such a shame is the hotel's potential. With its riverside views, excellent location, beautiful rooftop pool and gardens, this could be an exquisite venue with a complete refurbishment and, crucially, the right management team. The bones are there - it just desperately needs care, investment and proper management. Beautiful location. Lovely pool. Enormous potential. Very uncomfortable stay.
FromCAD 87

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Swimming pool

9.2/10Great1250 Reviews
Bugis Singapore|2.46km from city centre
Had a really pleasant stay at PARKROYAL on Beach Road. The hotel is in a convenient location, making it easy to get around Singapore and explore nearby attractions and dining spots. The room was comfortable, clean, and well-maintained, with everything I needed for a relaxing stay. I especially enjoyed the overall atmosphere of the hotel — modern, welcoming, and comfortable without feeling overly formal. The staff were friendly and helpful throughout my stay, and the service was attentive and professional. The facilities were also well-kept, making the hotel a great choice whether you’re staying for a short getaway or a business trip. Overall, I had a very enjoyable experience and would definitely consider staying at PARKROYAL on Beach Road again. A comfortable hotel with a great location and good service.
FromCAD 296
9.4/10Amazing2408 Reviews
Marina Bay Singapore|1.47km from city centre
The environment and facilities are excellent, living up to the image of a high-end hotel. The lobby decoration is particularly outstanding. Large malls are located on both sides, making shopping and dining very convenient. The service is professional and attentive. I'd like to share two small details: Firstly, the room has a capsule coffee machine. When I first checked in, I wasn't familiar with its operation and accidentally wasted the first capsule. It wasn't broken, just had a few small holes poked in it. I casually placed it with the other unused capsules. The next day, I found it had been replaced with a new one, which shows that the room was thoroughly cleaned and organized. Secondly, because I had an early flight, I needed to check out in the early morning. The hotel offers an express check-out process. You just need to fill out the check-out form in advance, drop it along with your room card at a designated spot, and you can leave directly. This definitely deserves praise.
FromCAD 457
9.2/10Great4214 Reviews
Marina Bay Singapore|1.49km from city centre
Excellent location with landmark tower building on top of MRT, Raffle City Shopping Mall & lots of quality f & b outlets within walking distance. Professional guest relationship staff greeted upon checking in & out making it seamlessly smooth. A generous size bedroom with a King size bed, well designed bathroom with rain shower makes one feel on vacation. LVL 65 club lounge & LVL 70 Bar was a great place to chill with unbeatable views of the city. Both the bedroom & bathroom were very clean with quality Pillows, towels and bathrobes. Could be better to make it even better will be to provide more generous afternoon tea as compared to competitors. Certainly will come back for the unbeatable views.
FromCAD 400
9.1/10Great2576 Reviews
Marina Bay Singapore|1.61km from city centre
This was my first time bringing my mom to Singapore, and we booked two nights here. It took about 20-25 minutes by taxi from the airport to the hotel. As soon as we stepped out of the car, we felt right at home. The staff at the entrance helped us with our luggage, and a friendly bellhop guided us to the reception for check-in. The whole check-in process was very smooth, and the front desk staff spoke Chinese, which made communication very easy. Our room was on the 29th floor. The hotel has separate elevators for high and low floors. Our high-floor elevator was on the outside of the building, offering great scenic views. The room facilities were all good, especially the bathroom. The shower had excellent water pressure and was very comfortable, and the bathtub was convenient. The faucet even had direct drinking water, which was of good quality. The breakfast offered a wide variety of choices, including Western, Chinese, Korean, Japanese, Indian, and Singaporean cuisines. All the ingredients were fresh, and I especially loved the fishball noodles and the omelette – truly unforgettable. The pool had two areas, one deep and one shallow, with clean water and a beautiful environment, offering direct views of the Marina Bay Sands hotel. After seeing the pools of other hotels from the scenic elevator, I felt none were as good as this one. The hotel's location is also excellent. You can directly access Suntec City and Marina Square shopping malls from the second floor. Suntec City, in particular, has a ton of great food options, including Song Fa Bak Kut Teh! Getting to the MRT station is also very convenient, and it's just one stop to Gardens by the Bay. I especially want to commend the front desk staff (the one standing inside the door, not the one outside assisting taxi passengers). The first time I took a taxi to the Botanic Gardens, I asked him if my pickup location was correct. He directly called the driver for me and communicated with them to come to the correct spot. Later, I asked him for the shortest way to Song Fa Bak Kut Teh (Google Maps showed a 10-minute walk around a long way), and he told me I could just go up to the second floor. He was patient throughout! It's a pity I forgot his name, but if you could offer him an award, please contact me, and I can confirm who he is. I will definitely come back to Singapore! And I'll stay at this hotel again!
FromCAD 480
9.3/10Great1677 Reviews
Chinatown Singapore|0.83km from city centre
Staying at PARKROYAL COLLECTION Pickering for this trip to Singapore far exceeded my expectations! The building, like an urban oasis, is incredibly distinctive with lush greenery all around, offering a sense of tranquility amidst the bustling city. The location is superb, within walking distance to Chinatown and Clarke Quay, and incredibly convenient for subway travel. The room was clean, comfortable, and well-maintained; the rooftop infinity pool had an amazing vibe. All staff members were polite, thoughtful, and promptly responsive. The food was exquisite and delicious. Whether for leisure sightseeing or urban exploration, this is an incredibly worthwhile hotel choice in Singapore. I will definitely prioritize staying here again on my next visit to Singapore. Highly recommended!
FromCAD 405

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Bonnie

Bonnie

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Hi, I‘m Bonnie. I’m naturally calm, careful and observant, always noticing delicate little moments on my trips—soft street views, warm local details and quiet scenery others may overlook. I love slow, peaceful travels rather than rushed tours, and I enjoy recording gentle journeys with words and photos. I share thoughtful travel tips and warm stories, hoping to bring quiet, beautiful travel inspiration to everyone who loves gentle adventures.

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Universal Studios Singapore