Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Apr 12, 2026|Sunshine Family Suite - 2-Bedroom, Street-View
XiamodelvleisiThe room is old, there is a room bathroom door is bad can not be closed, the bathroom has no heating equipment. The reason for the bad service is not that the service attitude is not good, I can't understand it at all. The breakfast time written by the hotel starts at 9 o'clock, so should we have breakfast at 9 o'clock, because the waiter told me what time to eat the day before, call her, Because I ordered breakfast, I thought I could not go at this time. Because there was a trip to the West Lake Lingyin Temple Caishen Temple and other play the next day, I got up early and called her to ask if 8 o'clock was OK. She said 9 o'clock was OK. Ok, then I accept you at 9 o'clock, but when my family of 4 people went down at 9 o'clock, she just started to do it in a hurry. The first breakfast came out at 9:45. It took more than an hour from us to wait for breakfast to leave, resulting in our whole day's itinerary to change. Really speechless, no little flexibility
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Price per night from:€21
Posted on Nov 29, 2025|Guestroom
ChenyouyoutongxueThis time, the famous hotel is really selected to Bao, the environment is good, clean, and very quiet, the most important thing is that the boss sister is so good, especially enthusiastic, it is not convenient to see me take the children to breakfast, drive to pick us up in the morning to have breakfast, super intimate, And the breakfast prepared was very healthy and nutritious. This time, because the child had a cold and left at 5 o'clock in the morning, because he was in a hurry to leave, he forgot to take the mobile phone charger. After talking to the landlord’s sister, he immediately sent it to me by express delivery and sent it to me. It was really a fairy landlord. Stay here next time.
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Price per night from:€35
Posted on Mar 26, 2026
Guest User
Very satisfied with my stay here. The environment is beautiful and the air is fresh. It's just a few hundred meters walk to the Lingyin Temple cable car entrance, and the whole street is great for browsing with many unique and delicious shops. Getting around is super convenient. The owner is fantastic, always ready to answer any questions, and very charming!
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Price per night from:€40
Posted on Sep 11, 2026|Bed Room
QingqingpingyuancaoThe room was clean and tidy, and the hygiene was excellent. The surrounding area is nice and transportation is convenient. Highly recommended! There are many attractions nearby, such as the zoo, botanical garden, and Leifeng Pagoda, all within easy reach.
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Price per night from:€17
Posted on Feb 28, 2026|First Love·Bathtub King Room
Guest UserI daresay this is the best accommodation I've ever stayed in! It's right inside the scenic area and incredibly close to West Lake. I usually stay in hotels, but I stumbled upon this guesthouse, saw the great reviews, and decided to book it. And wow, it was truly exceptional! So good, in fact, that I want to write an 800-word rave review for it! ✌️
**Environment:** 🌳 The environment is fantastic, giving off a vibe of small bridges, flowing water, and cozy homes. 🐾 It's surrounded by trees and flowers 🌼, which is really beautiful. Plus, guests on the first floor can enjoy free coffee and such. I'm almost speechless! The view from the window is like a charming little courtyard, very natural and inviting. 🌷
**Facilities:** Even the toilets are smart, and everything inside feels like incredible value for money. The bottled water is Nongfu Spring, and the shower gel 🧴 and shampoo are all high-end brands that smell wonderful. Even the hand soap is Safeguard! This quality really doesn't match the price – it's such a great deal!
**Service:** The service is absolutely unparalleled, top-notch! My partner and I are practically in love with the owner. I'm not sure if it was the owner, but there was a young man in a black shirt. When we arrived, we weren't sure which guesthouse it was, but it felt like he was specifically waiting for us. He helped us with our luggage and spoke so politely. I remember telling my partner right then that I was going to write him an 800-word review, and I'm a woman of my word! The owner also upgraded our room for free, which genuinely touched me. We'll definitely be coming back to this hidden gem next time we visit West Lake! 👍
Next time, I want this owner again!! I'll be back for sure!
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Price per night from:€29
Posted on Jul 19, 2026|Cloud Elegance Simple Double Bed Room (Smart Home + Laundry Service)
Guest UserThe Nanshan Bieyuan Hotel boasts an excellent location, right by West Lake, near the 'Orioles Singing in the Willows' scenic spot, and close to the famous Qianwang Temple. It's incredibly convenient for sightseeing. The hotel itself is elegant and spotless. During the hot summer, the air conditioning was a real lifesaver, cooling us down instantly! The staff were warm and attentive, making for a truly enjoyable stay. I'd definitely come back given the chance!
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Price per night from:€15
Posted on Feb 28, 2026
Guest User
The location is super convenient, right in the Qingzhiwu community of Zhejiang University. A short walk takes you to Lingfeng Tanmei (Plum Blossom Exploration at Lingfeng), which is absolutely stunning this time of year. There are also plenty of bus routes, making it easy to get around anywhere.
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Price per night from:€19