Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Apr 12, 2026|Sunshine Family Suite - 2-Bedroom, Street-View
XiamodelvleisiThe room is old, there is a room bathroom door is bad can not be closed, the bathroom has no heating equipment. The reason for the bad service is not that the service attitude is not good, I can't understand it at all. The breakfast time written by the hotel starts at 9 o'clock, so should we have breakfast at 9 o'clock, because the waiter told me what time to eat the day before, call her, Because I ordered breakfast, I thought I could not go at this time. Because there was a trip to the West Lake Lingyin Temple Caishen Temple and other play the next day, I got up early and called her to ask if 8 o'clock was OK. She said 9 o'clock was OK. Ok, then I accept you at 9 o'clock, but when my family of 4 people went down at 9 o'clock, she just started to do it in a hurry. The first breakfast came out at 9:45. It took more than an hour from us to wait for breakfast to leave, resulting in our whole day's itinerary to change. Really speechless, no little flexibility
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Price per night from:VND 696,573
Posted on Nov 29, 2025|Guestroom
ChenyouyoutongxueThis time, the famous hotel is really selected to Bao, the environment is good, clean, and very quiet, the most important thing is that the boss sister is so good, especially enthusiastic, it is not convenient to see me take the children to breakfast, drive to pick us up in the morning to have breakfast, super intimate, And the breakfast prepared was very healthy and nutritious. This time, because the child had a cold and left at 5 o'clock in the morning, because he was in a hurry to leave, he forgot to take the mobile phone charger. After talking to the landlord’s sister, he immediately sent it to me by express delivery and sent it to me. It was really a fairy landlord. Stay here next time.
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Price per night from:VND 1,029,380
Posted on Apr 19, 2026
Guest User
Excellent! The staff, especially the ladies, were very professional and friendly. We also enjoyed a comfortable breakfast in the morning. Most importantly, the location is superb, right next to the Lingyin Temple cable car. The decor is also very new. Highly recommend! 💕
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Price per night from:VND 1,068,078
Posted on Jan 11, 2026|Dongyun Bathtub Tingquan King Room
Guest UserThe environment here is fantastic – very quiet and peaceful. At the front desk, you can help yourself to coffee and chrysanthemum tea. There are also fun little things like checkers, comic books, and regular books you can browse through. The overall decor has a scholarly and artistic feel, with traditional Chinese paintings adorning the hallways.
The owner is incredibly welcoming. He insisted I try the special pear and sugarcane tea he brewed, and even invited me to stay for dinner. It was more lavish than anything I would have gotten at a restaurant outside – absolutely amazing!
The room is actually more spacious than it appears in the photos, with two windows offering great views. The scenery outside the windows is lovely too. The bathroom is huge, equipped with disposable towels, a bathtub liner, and a smart toilet. The bedding is very comfortable, ensuring a sound sleep.
The hotel is right next to Hangzhou Botanical Garden, and the owner mentioned you can get in for free after 8:30 AM. It's also close enough to Lingyin Temple to walk to. Su Causeway is about a 20-30 minute walk away, and it's a pleasant stroll where you can enjoy the scenery along the way. I'd definitely consider staying here again on my next visit to West Lake.
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Price per night from:VND 429,553
Posted on Aug 5, 2026|Cloud Elegance Simple Double Bed Room (Smart Home + Laundry Service)
Guest UserI've been to Hangzhou several times, and this is by far the best place I've stayed. It's clean, well-maintained, and has great facilities, including a laundry room. The hotel itself is a charming courtyard, and the rooms have windows and are right by West Lake, making it very quiet. I hung my laundry in the courtyard, and when it rained in the afternoon, the owner even helped me move it under the eaves – that was incredibly thoughtful! There's also a projector, which was perfect for my kids to watch cartoons and unwind after a long day. The best part is its proximity to the scenic spots.
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Price per night from:VND 619,176
Posted on Sep 15, 2026|Bed Room
Guest UserFacilities: Excellent
Hygiene: The room was very clean, and the bathroom facilities were brand new.
Environment: Good soundproofing, I slept very comfortably.
Service: Customer service was great, someone always answered the phone whenever I called.
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Price per night from:VND 499,211
Posted on Feb 28, 2026
Guest User
The location is super convenient, right in the Qingzhiwu community of Zhejiang University. A short walk takes you to Lingfeng Tanmei (Plum Blossom Exploration at Lingfeng), which is absolutely stunning this time of year. There are also plenty of bus routes, making it easy to get around anywhere.
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Price per night from:VND 483,731