Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on May 28, 2026
Guest UserThe cleanliness was impeccable, and the bedding was fluffy and comfortable. The front desk staff were warm and efficient, paying attention to every detail. I was extremely satisfied! The location is superb, making it easy to get around. The room was clean and cozy, and the service was thoughtful and attentive. Definitely worth coming back to! The breakfast was rich and delicious, the room was tidy and smart, and the service was proactive and heartwarming. A truly fulfilling experience!
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Price per night from:TRY 2,363
Posted on Aug 23, 2026|Superior Queen Room
Guest User
My stay at the Hidden Retreat Hot Spring Hotel was fantastic. The overall decor and design are modern, and the facilities are comprehensive. The room was spacious, comfortable, and bright. The front desk staff were incredibly warm, attentive, and helpful, providing information about local transportation and hotel amenities. It was very convenient for attending a concert, and also close to Broken Bridge and Hubin Yintai, making it easy to get around. I'll definitely be back!
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Price per night from:TRY 1,877
Posted on Jun 28, 2026
Guest UserBooked this hotel last minute for a business trip and it was a perfect experience. The environment was quiet, great for resting, the bed was soft and comfortable, and the bathroom was sparkling clean. The front desk staff was very efficient, and the price was excellent. I'll definitely choose this place again for my next business trip.
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Price per night from:TRY 2,113
Posted on May 4, 2026
Artee85
I had a wonderful stay at this hotel. The staff were absolutely outstanding — truly some of the best service I have experienced.
During my stay, I accidentally left a personal item in a taxi. The hotel team went above and beyond to help me recover it, making every effort to contact the driver and ensure it was returned. Their willingness to assist and their dedication were genuinely impressive.
What made the experience even more special was their kindness and hospitality — they even offered me a complimentary breakfast, which was not included in my booking. This thoughtful gesture meant a lot.
The staff here are incredibly attentive, professional, and always ready to help their guests. I highly recommend this hotel and would definitely stay here again.
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Price per night from:TRY 2,032
Posted on Aug 6, 2026|Peaceful Dream Double Bed Room
YizhuloutingfengyuThis stay exceeded my expectations! The hotel's location is incredibly convenient; it's just a few minutes' walk to shopping districts and the subway station, making getting around and shopping a breeze. The room was spotlessly clean, the bedding was soft, ensuring a comfortable night's sleep, and the bathroom had plenty of hot water with no unpleasant odors. The front desk staff were very friendly and handled check-in and check-out quickly. They were also prompt in responding to any requests. The breakfast selection was extensive, with hot dishes, pastries, and fruits – excellent value for money. I'll definitely choose this hotel again for my next visit!
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Price per night from:TRY 1,045
Posted on Jun 21, 2026|Elegant 2-Bed Room
eman158158Very exquisite, quiet, convenient, and the staff are warm and friendly. There was no extra charge during the Dragon Boat Festival, highly recommended. There's a bus stop right outside the hotel, very close to West Lake. There are restaurants nearby, and fruit and cake shops around the corner. Recommended itinerary: Take a bus from the hotel to the Children's Palace – Broken Bridge – Bai Causeway – Gushan Island – Zhejiang Provincial Museum – Yue Fei Temple – Su Causeway – Leifeng Pagoda (6 km) (3 hours). After lunch at Leifeng Pagoda, take bus 1314 to Lingyin Temple. Spend 2 hours at Lingyin Temple, then take bus 505 back to Wulinmen West Station and transfer to bus 11 to Songmukou to return to the hotel. One day is recommended.
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Price per night from:TRY 1,656
Posted on Feb 28, 2025|Preferential Room
coikerThe room is clean and tidy, the price is right, the boss also upgraded the room for free, it must be praised.
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Price per night from:TRY 861
Posted on Dec 2, 2025|Special Queen Room
YingshaThe entrance is the parking lot, parking is convenient, there are convenience stores and restaurants on the first floor. For the brother to book, the front desk sent an extra meal coupon, very considerate, very close to Tianmu, you can go shopping.
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Price per night from:TRY 2,017
Posted on May 22, 2024|Special Queen Room
Guest UserThe environment is very good, clean and spacious, very comfortable, not far from the West Lake, close to the community on the roadside and easy to find. It rained heavily the next day and we couldn't play, otherwise we would stay here
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Price per night from:TRY 1,693