Hotels in Chenggong New District/South High-Speed Railway Station, Kunming

This is my 2nd review for this hotel as I had to rebook it again after realizing on our first night how good this hotel is. I am so grateful to everyone of you! good hotel,good and kind people..From the driver,to the staffs and crews,YOU ARE SO WONDERFUL! You deserve a 5 star rate and I will recommend you to my friends who might travel in China soon !We’ve been to many countries and hotels before and yet you are one of the best and most memorable! 🇵🇭 ♥️ 🇨🇳

I ran the Yuxi Marathon during the National Day holiday and transited through Kunming South Railway Station. The hotel is very close to the South Station and offers a shuttle service, which was very convenient. The breakfast spread was also quite generous. The front desk staff were all lovely; I can't remember their names, but I want to express my gratitude to them. Both times I stayed, they upgraded me to a lake view room. The room also had a small suite, which was a very comfortable option for a family trip.

I initially booked this hotel online without much thought, and honestly, the value for money is absolutely incredible. The lobby greeted me with a lovely floral scent, and the front desk staff were professional and efficient, making check-in super fast. They patiently answered all my questions, and when they found out we enjoyed watching sports, they even upgraded us to a deluxe cinema king room. Watching the World Cup on the 120-inch screen was fantastic! The room was spotless, the bathroom had no strange odors or water stains, and the bedding was soft and comfortable. The whole room was well-ventilated and felt fresh. The facilities were well-maintained and looked new; the lighting, hot water, and air conditioning all worked perfectly. The soundproofing was excellent, so I wasn't bothered by any hallway noise. Downstairs, it's right next to Wanda Plaza, and just a bit further is Qicai Yunnan No.1 City, so you can find any kind of food you're craving. Unfortunately, it's been raining a lot in Kunming recently. I went out without an umbrella, got caught in the rain, and started feeling a bit sick. I ordered some medicine and filled in the address provided by the front desk, but after waiting over half an hour, it still hadn't arrived. My phone even showed it as delivered. I called the delivery driver to ask where it was, and it turned out he had delivered it to the wrong building. He refused to come back and redeliver it, and then hung up on me, which made me furious. I asked the front desk for help finding my medicine. When they learned I had a cold, they brought me a cup of hot water for my medicine and thoughtfully brought an umbrella, reminding me that it's rainy season in Kunming and it's better to carry one. Their service truly warmed my heart. I will definitely be strongly recommending this place to my friends here.

Excellent stay here, very close to the train station which was appreciated we got a free shuttle pick up but actually walked to the station in the morning when we realised how close and easy it was! Hotel room is excellent standard, the bed is like sleeping in clouds, extremely comfortable we were both sad when we only booked 1 night! Staff are excellent, breakfast has many options! Excellent value for money

I stayed one night at the Hilton Garden Inn Kunming South, which was the last night of my Yunnan trip, and I was very satisfied. Both the interior and exterior of the hotel are beautiful, with lots of floral and green elements. The internal corridors are exceptionally wide, enough for three or four people to walk side-by-side, feeling more spacious than other chain hotels I've stayed in. The surroundings are very convenient. It's near a university town, with all sorts of delicious snacks, night markets, and restaurants nearby. The pickled cabbage and beef hotpot was especially good. It's also close to Kunming South Railway Station, and they offer complimentary shuttle service to and from the station. The hotel staff provided excellent service. The female receptionist was very kind and enthusiastic, giving me a free room upgrade. There was also an auntie who helped with laundry, and the shuttle driver was very good too. It's definitely worth staying here.

On my third day at the hotel, I witnessed a small incident. An elderly guest was checking out, but the wheels on his suitcase were broken, making it impossible to drag. The young lady at the front desk tried to help fix it without success and was looking anxious when Manager Gao happened to pass by. Instead of calling engineering, he knelt down and carefully examined the suitcase. ”Uncle, let me help you arrange a courier to send it back, and we'll cover the shipping fee,” he said, pulling out his phone to place an order. The old man waved his hand repeatedly, ”No, no, I'll figure it out myself.” But Manager Gao insisted, ”You've come all the way to Kunming to enjoy your trip; we can't let a broken suitcase spoil it. This is what we should do.” Ten minutes later, the courier arrived to pick up the luggage. The old man, with tears in his eyes, shook Manager Gao's hand. This incident reminded me of a previous experience at a certain luxury hotel – same situation, but the manager just officially pointed to the maintenance number. The dividing line in service often lies in this 'extra step' of sincerity.

The room was great, quite comfortable, and the hygiene was good. The location is super convenient, with a shopping area right downstairs. I was here for an exam, and it's also very close to the university district.

We truly enjoyed our stay at this hotel! From the moment we arrived, all the staff were incredibly friendly, welcoming, and helpful. Everyone was always ready to assist us, which made our stay even more comfortable and enjoyable. We arrived at around 4:00 am, approximately five hours before the usual check-in time, and were pleasantly surprised by the exceptional service we received. The receptionist, Lu Jiao, was especially kind and accommodating. She kindly asked us to wait for a little while and did her best to prepare a room for us so that we could check in early. We really appreciated her thoughtfulness and understanding, especially after such an early arrival. Her warm hospitality and willingness to help made a wonderful first impression and set the tone for our entire stay. We are very grateful to Lu Jiao and the rest of the hotel team for making us feel so welcome and well taken care of. Overall, we had a fantastic experience and would happily recommend this hotel to others. Thank you to the entire team for making our stay such a pleasant and memorable one!

Facilities: This is a newly opened hotel occupying the top floors of a building. The facilities are very new, with the only minor drawback being that elevator wait times can occasionally be long. Cleanliness: The cleanliness was excellent. I encountered two cleaning ladies who were very diligent and thorough in their work. Environment: The hotel is located across from Wuyue Plaza, and to the west, there's a large park. Being on a higher floor, our room offered a beautiful view of Dianchi Lake and Xishan Mountain. Although it rained every day during our stay, the misty scenery added a unique charm. Service: The service was very attentive. We changed rooms midway through our stay, and the front desk helped us move our belongings, while the hotel staff assisted with tidying up the beds. After checking out, we left something behind, and they proactively called to communicate about it. Hotel parking is free; however, after providing your license plate number, you need to exit within fifteen minutes, so don't contact the front desk too early to register your plate. The underground parking has TELD charging stations, but they are slow chargers and relatively expensive. The complimentary drinks at the front desk were a hit with my child.

This stay exceeded my expectations! The hotel's location is super convenient, making it easy to get around and find places to eat. The room was meticulously cleaned with no strange odors, and the bathroom had a great wet/dry separation with quick hot water. The mattress was just right – not too hard, not too soft – and it was very quiet at night, so I slept wonderfully. ❤️ I especially want to commend the front desk service; the staff were all incredibly warm and patient, providing attentive service from check-in to check-out. They were also quick to help with any issues, making me feel very welcome. It's perfect for both business trips and leisure travel, I highly recommend it!