Hotels in Dianchi Lake Scenic Area/ Sunac World, Kunming

My stay at Jiangye Hotel was a pleasant surprise. The front desk staff were warm and friendly, and they even upgraded my room for free. The hotel is conveniently located directly opposite a park, which was perfect for an after-dinner stroll. The room itself was clean and spacious, the environment was quiet and pleasant, and the overall service was attentive. It's definitely a worthwhile choice for anyone visiting Kunming. The breakfast was pretty good too!

A very satisfying stay! Parking was convenient, the room was newly renovated and stylish, and the amenities were high-quality. It had great in-room entertainment and good soundproofing. We even received a sweet welcome fruit platter and some lovely snacks – it was all a thoughtful touch.

First, let's talk about the good things: 1. The room didn't have any strange odors, at least not the one we stayed in on the third floor. I didn't ask my parents on the second floor. Overall, the hygiene was very clean. 2. It was quiet and soundproof, not noisy as some previous reviews mentioned. 3. The facilities were well-designed and convenient, really good. Now, for the less satisfying aspects: 1. The breakfast was very mediocre. I hadn't booked breakfast through Trip.com initially, but later bought it for two days. Eating it, I felt it wasn't worth the price. The rice noodles were very bland, and the other dishes were also very common, basic, and inexpensive items. My child didn't eat much, and I didn't find anything I liked, so I barely ate either. Honestly, it wasn't worth 40 yuan. 2. The service felt like a strange mix of enthusiasm and inadequacy. It seemed like the staff were well-trained, performing all the necessary service actions, but when it came to specific issues, they didn't handle them very well. One evening, I asked for boxed milk for my baby. The first day, they gave me one, and then I asked for another, considering the baby might drink it in the middle of the night or in the morning – it was a high-quality milk brand. The next day, I went to ask again, thinking the baby might not eat breakfast tomorrow, so I wanted three. The front desk staff rambled on, implying they didn't have the authority to give three, that it required going through inventory, and could only give two, and even then, only because I was a Gold member. The awkward part came when they searched around and couldn't find any. Then, they put two cups of milk in disposable containers and heated them. To be honest, I would have preferred the front desk to say something like, ”We'll restock in a bit and bring it up to your room.” Milk can't be left out for more than two hours, so we ended up going to a convenience store 200 meters away to buy some ourselves. The second issue was the poor handover and note-taking at the front desk. We had two orders for two days. Upon check-in, we were told to just swipe the key card again on the second day. When I called the front desk because I had stained the bedsheet and pillow (sudden menstruation in the middle of the night) and reminded them to change the bedding, mentioning the menstrual stains, hoping to avoid inconvenience when the baby returned around 3 PM for a nap, the front desk surprisingly thought we hadn't booked in advance and were trying to extend our stay on short notice, telling us rooms were tight. We were quite annoyed and said, ”We've already booked this in advance. It's ridiculous to tell me now there are no rooms to extend.” Only then did the front desk check again and understand the situation. When we returned to the room that evening, we found the sheets and duvet cover had been changed, but the pillow stain hadn't been dealt with. The third thing was that we were self-driving and needed to register our license plate. Every 24 hours, it needed to be redone. We registered around 3 PM on the first day, and by 6 AM the next day, they wanted us to re-register. They told us it hadn't been 24 hours yet, so we couldn't register. We then said it had been long enough, and only then did they register it. In short, the routine procedures were done perfectly, but resolving specific issues felt awkward and clumsy. The front desk lady mentioned giving a gift for a good review, but based on my actual experience, I genuinely can't give a good review for the service.

The hotel environment is quite good, right near Dianchi Lake (part of the reason I booked this hotel). During the National Day holiday, it wasn't overly crowded, and both breakfast and the dinner buffet were delicious. The housekeeping auntie was extremely, extremely responsible! Her service was top-notch. The concierge staff were also excellent; they could deliver meals to the room. Because I caught a cold due to the temperature drop in Yunnan these past two days, they even sent ginger tea. And since my flight was a bit later, they accommodated our request for a late check-out. Overall, besides the TV being a bit small, there's really nothing else to complain about. I've stayed in many good hotels, some even more expensive and with more prominent brands, but they weren't as good as this one. This hotel truly impressed me, please keep up the great work!

This is the only place I want to stay in Kunming. Walking into the lobby feels like coming home. The service is incredibly thoughtful and attentive, and every staff member makes you feel welcome. This year, they even added a late-night congee service, which is a really warm touch. The smart robot attendant is adorable; she delivered items to our room, and when my companion closed the door before taking everything out, she patiently waited outside until everything was collected before smiling and leaving. The hotel's location is excellent, very close to Haigang Park and Haihong Wetland Park, making it super convenient for feeding seagulls and enjoying the scenery. It's also near 1903, so you can easily go there for dinner and shopping in the evening. When we checked out, Kunming had a cold snap, and the lovely front desk staff gave us warm bottled water, tamarind candy, and moisturizing hand cream. My companion kept raving about the service at 1903 Atour and said they'd tell their family to stay here every time they visit from now on.

This hotel boasts an excellent location and a truly stunning environment, making it perfect for families traveling with children or elderly relatives. I recall staying at this hotel in Kunming about seven or eight years ago, and it was quite expensive, around 800 RMB. This time, I got it for about 400 RMB, but the facilities are noticeably outdated, which did detract a bit from the in-room experience. Luckily, we were mostly out sightseeing and didn't spend much time in the room, just for showering and sleeping. If you're particular about bedding quality, you might be a bit disappointed. However, if that's not a major concern, it's definitely worth staying. The hotel's small garden is absolutely beautiful, and the overall landscape is fantastic, giving it a very therapeutic feel. Stepping out of the hotel, you just cross the road and you're at Haigeng Park – it's incredibly convenient! 👍 Considering all of the above, at this price point, it's still a very good deal.

This stay truly exceeded my expectations! As soon as I stepped into the lobby, the front desk lady greeted me with a warm, welcoming smile. Not only was the check-in process incredibly smooth, but she also thoughtfully upgraded my room. When I opened the door, a clean and cozy atmosphere enveloped me, and the bedding was as soft as clouds, ensuring a wonderful night's sleep. The breakfast was an even bigger surprise – steaming hot freshly made noodles paired with a wide array of Chinese and Western pastries instantly awakened my taste buds. From arrival to checkout, every single detail showed just the right amount of care, genuinely making me feel right at home. This is definitely a hidden gem of a hotel I'd return to again and again!

Great for a mix of business and leisure. This hotel is a fantastic choice. It's right next to Park 1903, making dining and relaxation very convenient, and it's not far from Dianchi Lake either. A brand new hotel, highly recommended.

The hotel has an excellent overall appearance and a superb location right above the subway station, making transportation incredibly convenient. There are shared electric bikes available for rent right outside the subway exit, which makes getting to Dianchi Lake easy. The bedding in the room was very comfortable, ensuring a great night's sleep. Breakfast was plentiful and delicious, with high-quality options. My only minor complaint is that there's only one coffee machine, which can lead to queues when it's busy.

It was really hard to find this hotel. I navigated to the place but couldn't see any hotel sign. I got out of the car and walked around the building, but couldn't find it. Making phone calls makes people even more anxious. They are always on the phone, repeated many times, and both numbers have the same result. Looking through the hotel introduction, there is clearly a picture of the hotel name on the wall outside the building, but in fact there is none. After asking around, I found out that it was on the 12th floor of a hotel. I ran up and there was a very simple front desk, but there was still no one there. After shouting a few times, someone came out. I have never seen such hotel service. The hotel describes how good the facilities are, but in fact they are not up to the level mentioned. Just look at the toiletries and you can imagine the level. There wasn't even a shower cap; the pillows were extremely uncomfortable. This was an unpleasant stay.