Hotels in Dianchi Lake Scenic Area/ Sunac World, Kunming

The hotel environment is excellent, maintaining the consistent standards and style of InterContinental. The room itself is very spacious, well-equipped, and the service is attentive. The separate design of the bathroom and toilet is very practical. The butler and front desk manager demonstrated a strong service-oriented mindset and effective problem-solving skills, with satisfactory solutions. The hotel is conveniently located near the Folk Culture Village and Haigeng Dam.

Facilities: I really love the hotel's subtle Nanyang-style charm, especially the super-large balcony with a rocking chair. In the evening, the whole family can sit on the balcony, listen to the breeze, chat, and soak in Kunming's slow pace. Cleanliness: The cleanliness is impeccable. I have a slight obsession with cleanliness, especially sensitive to any odors in bedding. But even a Virgo with a clean freak personality wouldn't find a single flaw here. This deserves high praise! 👍🏻 Environment: The hotel is located within a tourist area, offering a tranquil escape from the bustling city. Although it faces the street, it's not noisy. Dining and leisure options nearby are very convenient. For ease of travel, the hotel even arranges a private car transfer service to and from the drop-off/pick-up points, which is so thoughtful! ❤️ Additionally, for hiking enthusiasts, the nearby Dianchi Caohai and Dongfeng Dam are fantastic places to visit, with breathtaking scenery. Service: 💯. From arrival to departure, the butler provided meticulous care almost throughout our stay. Upon arrival, we were immediately offered hot towels and fresh flower cakes, and our room had welcome fruit. For breakfast the next day, we could customize our order before 8 PM the previous evening, with a rich variety of delicious and healthy options! Overall Impression: A very satisfying stay, especially enjoyed by the children. Fantastic!

This hotel boasts an excellent location, right next to a metro station and a snack street, and it's also very close to Haigeng Park, making it convenient to get anywhere. The hotel's hygiene and service are top-notch, and the breakfast offers a wide variety of delicious options. It's truly great value for money. I'd highly recommend this hotel for anyone visiting Kunming.

This is the second time I’ve booked this hotel and also the second time I’m impressed with the hotel service. I’ve touched down Kunming too early and since I’m tired from late night flight, I head straight to the hotel after I’ve landed although I understand check in cannot be so early. The concierge was nice to allow me and my partner to enjoy breakfast (we booked stay with breakfast) while waiting for guests to check out as their hotel was fully booked. Right after our breakfast, the concierge saw us and quickly chased up the cleaning staff to tidy up the room asap so guests can check in earlier. I appreciate their thoughtfulness in this and was lucky to check in in the morning although the stated check-in time is 2pm. I also appreciate the cleaning staff attentiveness to us as we prefer the room to be clean up every 2 days instead of daily. (We book 4 nights there). She keeps checking in with us as she is worried we run out of drinking water, tissue paper, toilet roll and clean towel almost every morning. On our last day, we came back to our room around late afternoon and she thoughtfully hang a laundry bag filled with drinking water bottles and even new pack of tissue on our door. (We leave do not disturb button on while we went out.) The hotel staff at lobby was also very attentive when we get out of Didi outside in the rain, he runs towards us with umbrella to shield us from rain. I also enjoy hotel breakfast very much as I arrived in Kunming with weak stomach and needed non spicy and easy food to ingest. They provided a great range of food that suits foreigners, children and even sick adults like me. Thank you Dianyu Yunling, I know I can trust this hotel’s service level and will return to this hotel again for my next Kunming trip!

1. This hotel by Dianchi Lake primarily boasts its scenic views and fresh air. However, encountering a room contaminated with cigarette smoke can be quite a jarring contrast. Of course, smoking is a personal choice and uncontrollable. But smokers are a small segment of hotel guests; most are families with elderly and children. As a hotel, something should be done to safeguard everyone's health. The country has introduced many new regulations on smoking, and I hope the hotel can respond and implement positive oversight. 2. Regarding the buffet environment. Firstly, I was very satisfied with the wide variety of dishes, many with unique characteristics, available at this price point. However, the ventilation in the dining area is a significant problem. The staff explained that windows and doors couldn't be opened due to insects, which is a bit disappointing. If the air conditioning isn't strong enough, then air circulation should compensate, but unfortunately, the stuffy environment with cooking fumes and heat created a very unpleasant experience. This hotel stay, I want to thank MIA for your proactive responses and meticulous care. Thank you [rose]

The hotel facilities are complete and meet daily accommodation needs. The hygiene is excellent; the entire place is very clean and tidy. The environment is also great, very quiet, and I had a wonderful rest. The staff are very warm and attentive, and they patiently resolved any issues promptly. The cleanliness is top-notch. I was very satisfied with my stay, a truly satisfying experience. I'll definitely stay here again if I have the chance.

First, let's talk about the good things: 1. The room didn't have any strange odors, at least not the one we stayed in on the third floor. I didn't ask my parents on the second floor. Overall, the hygiene was very clean. 2. It was quiet and soundproof, not noisy as some previous reviews mentioned. 3. The facilities were well-designed and convenient, really good. Now, for the less satisfying aspects: 1. The breakfast was very mediocre. I hadn't booked breakfast through Trip.com initially, but later bought it for two days. Eating it, I felt it wasn't worth the price. The rice noodles were very bland, and the other dishes were also very common, basic, and inexpensive items. My child didn't eat much, and I didn't find anything I liked, so I barely ate either. Honestly, it wasn't worth 40 yuan. 2. The service felt like a strange mix of enthusiasm and inadequacy. It seemed like the staff were well-trained, performing all the necessary service actions, but when it came to specific issues, they didn't handle them very well. One evening, I asked for boxed milk for my baby. The first day, they gave me one, and then I asked for another, considering the baby might drink it in the middle of the night or in the morning – it was a high-quality milk brand. The next day, I went to ask again, thinking the baby might not eat breakfast tomorrow, so I wanted three. The front desk staff rambled on, implying they didn't have the authority to give three, that it required going through inventory, and could only give two, and even then, only because I was a Gold member. The awkward part came when they searched around and couldn't find any. Then, they put two cups of milk in disposable containers and heated them. To be honest, I would have preferred the front desk to say something like, ”We'll restock in a bit and bring it up to your room.” Milk can't be left out for more than two hours, so we ended up going to a convenience store 200 meters away to buy some ourselves. The second issue was the poor handover and note-taking at the front desk. We had two orders for two days. Upon check-in, we were told to just swipe the key card again on the second day. When I called the front desk because I had stained the bedsheet and pillow (sudden menstruation in the middle of the night) and reminded them to change the bedding, mentioning the menstrual stains, hoping to avoid inconvenience when the baby returned around 3 PM for a nap, the front desk surprisingly thought we hadn't booked in advance and were trying to extend our stay on short notice, telling us rooms were tight. We were quite annoyed and said, ”We've already booked this in advance. It's ridiculous to tell me now there are no rooms to extend.” Only then did the front desk check again and understand the situation. When we returned to the room that evening, we found the sheets and duvet cover had been changed, but the pillow stain hadn't been dealt with. The third thing was that we were self-driving and needed to register our license plate. Every 24 hours, it needed to be redone. We registered around 3 PM on the first day, and by 6 AM the next day, they wanted us to re-register. They told us it hadn't been 24 hours yet, so we couldn't register. We then said it had been long enough, and only then did they register it. In short, the routine procedures were done perfectly, but resolving specific issues felt awkward and clumsy. The front desk lady mentioned giving a gift for a good review, but based on my actual experience, I genuinely can't give a good review for the service.

Five-star recommendation! Staying at this hotel, walking distance to 1903 Park, the location is excellent. The overall environment of the hotel is elegant and quiet, and the Ethan service at the front desk is very warm and the public area is clean and comfortable. The room facilities are well maintained, well-equipped and easy to use, and the bedding is soft and comfortable. The breakfast experience is great, the category is rich, there are Yunnan special rice noodles, the ingredients are fresh, and the dining environment is clean and tidy. Whether it is a leisure holiday in 1903 or a short trip, it is very suitable. The overall experience exceeds expectations. I will choose here next time I come to Kunming!

The hotel is located in 1903, which is very convenient for travel and shopping. The breakfast ingredients are fresh and taste great. The room has good lighting and is very comfortable. There is a self-service laundry room on the second floor, as well as a gym. The service of the front desk and the cleaning lady is also great. It will definitely be the first choice when I come to Kunming next time.

I stumbled upon a real gem of a hotel! For just over 300 a night, the room felt like a Southeast Asian resort. The balcony view is absolutely stunning, and it was so relaxing to just feel the breeze and take in the scenery. It's conveniently located near Haigang Park, Yunnan Nationalities Village, and the Dianchi Lake Cableway, making sightseeing a breeze. A huge plus: the laundry room was never crowded, and all the staff were incredibly friendly. This place is unbeatable for value for money – I highly recommend it!