Browse reviews and ratings from real guests to find the 3-star Milan hotels that suits your needs.
9.6/10
Amazing
GGuest UserThe apartment left a really good impression, located in a safe and clean neighborhood. Convenient self check-in. It was clean, had modern renovations, and everything needed for a comfortable stay and cooking. There's a good supermarket nearby. We took the tram to the city center, and the metro station was a bit further away. Definitely recommend it. We'll stay here again next time.
SsweetshoiraOur stay at the Lancaster Hotel in Milan was absolutely wonderful, thanks to the exceptional service and thoughtful gestures from the staff. We had a special request for an early check-in and a late check-out due to our travel schedule, and the staff went out of their way to accommodate us. This kind of flexibility and understanding made our trip so much more comfortable, and we truly appreciated their kindness. The staff at the front desk was a gem!
The breakfast at the hotel was another highlight of our stay. It was far beyond the standard continental breakfast—there was a wide variety of fresh and delicious options to choose from, catering to all our morning needs. The cappuccino was particularly delightful, and the staff serving breakfast were always smiling, polite, and attentive. It’s rare to encounter such genuine hospitality these days, and it made our mornings even more enjoyable.
Overall, the Lancaster Hotel exceeded our expectations. The combination of comfortable accommodations, excellent service, and thoughtful touches made our stay memorable. We highly recommend this hotel to anyone visiting Milan and look forward to staying here again in the future!
GGuest User⭐⭐ 2/5
Mixed experience – good location and kind female staff, but very disappointing room and service from both male staff.
We stayed here during our trip to Milan. The hotel’s location is great, close to the Duomo and the train station and the room size was quite decent. The female staff were very friendly and helpful throughout our stay, which we truly appreciated.
However, our overall experience was disappointing. When we first checked in, our room had a strong smell of urine. We informed the male staff, Lorenzo, who initially seemed helpful, but after we asked to change rooms, he started to show signs of annoyance. Instead of changing our room right away, he asked another young male staff member to spray air freshener. Unfortunately, the freshener mixed with the smell only made things worse and gave us a bad headache.
When we went back to the reception to request a room change again, Lorenzo became even more irritated and said we should have told him earlier — even though we already did. He then gave us a bottle of freshener to use for that night, but it didn’t help at all. By that time, there were no rooms left to move to, so we had to spend the night in the same smelly room.
On top of that, the toilet bowl wasn’t properly cleaned and still had stains, which was very unpleasant.
We would have given 1 star, but we added another star for the spacious room, convenient location, and the polite and kind female staff members.
Unfortunately, we wouldn’t stay here again.
Hotel near Milan City Centre, Milan 15% of visitors choose this area
Price per night from:JPY 28,460
8.3/10
Very Good
YYIYIYIIIIThis hotel is really close to the train station, which made getting around super easy. The front desk staff were very friendly, and they even gave us a small snack when we checked out. For the price, we thought it was a great deal! My only slight disappointment was that we left something in the room after checking out and tried to contact the hotel three times, but never heard back. I hope they can improve on that.
Hotel near Central Station Area, Milan 72.4% of visitors choose this area
Price per night from:JPY 25,757
8.3/10
Very Good
MMoochuTo get an access key, We have to go to another building around 3 blocks away in order to get a key. The inconvenience is, appointment had made to me in front of one Villa’s door. We found other guests waiting there to but there is no more instructions for access. We have to call property and finally find out that their office just like at the next two - three rooms. I don’t understand why they didn’t make appointments at their office at first time. We we were feeling frustrated while we had been asked from the villa’s owner why we stood there in front of their property.
The room is quiet good actually.
Hotel near Central Station Area, Milan 72.4% of visitors choose this area
Price per night from:JPY 12,689
8.3/10
Very Good
FFausto SpotoThe hotel is very close to the Milano Centrale railway station, just five minutes walking. I saw some negative comments about this hotel but I can confirm that the room was clean, the night was calm and the service was good. My room was in a central court and very calm, but I didn't notice any noise anyway. For the cost of this hotel, I'm very satisfied by my choice.
Hotel near Central Station Area, Milan 72.4% of visitors choose this area
Price per night from:JPY 18,049
8.3/10
Very Good
AAnonymous UserOverall, everything was good. The hotel is well located in the city center, making it very convenient to walk and get around. However, the housekeeping staff lacked a service-minded attitude. When I arrived, my key card didn’t work. I politely asked a housekeeper who was cleaning nearby for help, but she responded rudely and told me to go to the reception in an unfriendly manner.
Hotel near Brera, Milan 3.2% of visitors choose this area
Price per night from:JPY 22,104
8.1/10
Very Good
DduguguirenNot too far from the city center, it's about a 4-stop metro ride or a 45-minute walk to the Duomo. There's a medium-sized Carrefour just a two-minute walk away, and the Line 4 metro station entrance is a five-minute walk. The room itself is tiny, but the bathroom is surprisingly spacious. You can ask for a kettle at the front desk. There were only two power outlets, which was a bit inconvenient. I stayed for two nights, and they not only cleaned the room but also tidied up, even placing my boots and slippers, which I'd left on the floor, neatly in their designated spots.
AAnonymous UserThe service staff are all young and energetic, their English is very good, and they can communicate easily. Everyone is enthusiastic to provide help, including carrying luggage and bags, and even helping to call TAXI. The location of the hotel is also unbeatable. Go straight, turn right, and walk 800 meters to the Duomo. Will come and stay next time
Hotel near Milan City Centre, Milan 15% of visitors choose this area
Price per night from:JPY 30,998
7.7/10
Good
AAnonymous UserThe room itself was clean and quite minimalistic. Housekeeping deserves credit: the room was cleaned every day, towels were changed regularly, and the bathroom was kept tidy. In terms of cleanliness, there were no complaints at all.
However, the bathroom layout is a serious downside. The shower is extremely narrow, and because it only has a shower curtain instead of a rigid door, it is very uncomfortable to use. The curtain constantly sticks to your wet body, which makes showering frustrating rather than relaxing. On top of that, the water pressure is below average, so it takes longer to rinse off and doesn’t feel very refreshing.
Another major issue was the temperature in the room. Even with the heating turned on, it was very cold, especially in the evenings and at night. This significantly affected comfort and made the stay less pleasant, particularly during colder weather.
The room itself is quite small and basic, but acceptable for a short stay if you don’t plan to spend much time inside. The furnishings are simple, and everything feels a bit outdated, though functional.
In summary, this hotel might be suitable for a short budget stay in Milan if cleanliness is your main priority. However, the very narrow shower with an inconvenient curtain, low water pressure, and poor heating make it hard to fully recommend.
Also not every stuff speaks English well
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