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The location, room and welocmming receptionist was perfect. The stuff in the room, such as coffee machine, hair dryer, shower etc all was great. It's only 20 steps to subway station :) 5mins walking to most important places to see. We loved it. Highly recomended.

We stayed here for one night, booking a room with panoramic views. The location is fantastic, very central and right next to the shops. The room was, clean and modern, with free touches such as water, slippers and toothbrushes. However, we did not receive a panoramic view room as booked (the room we did get was still good) and the WiFi was very problematic. It would turn on and off constantly - we complained twice and each time it would magically work... Seems like they are reducing devices on the server to save money perhaps? Quite frustrating. Also the room is advertised as having a smart 42” TV. The tv was smaller, this is fine but it was unusable as a smart TV as the remote provided left us unable to access any smart features. So this issue and no WiFi meant for lack of entertainment in the room. They did allow us to store our bag until 4.30pm which was most appreciated.

What a cute hotel! A short walk from Centrale station. It doesn’t have a traditional reception, but check in was automated and easy and my emails were answered very quickly. The check in instructions were very easy to follow. The room is compact, very clean and modern with everything we needed. Large comfortable bed, in room safe, refrigerator, coffee pod machine, kettle, tea bags etc. The bathroom is so cute, but again, has everything needed, including a bidet, hairdryer, heated towel rack and magnified mirror. I would definitely stay again. Recommended.

We stayed at the Suite Milano Duomo for our wedding anniversary and are so pleased we chose here. The room was stunning, decorated beautifully and was clean and tidy and secure. The bathroom was gorgeous and there was plenty of storage in the apartment. The location is amazing for getting around Milan, just a couple of minutes away from the Duomo and nearby M stations. Paulo was especially helpful with any queries and arranging transport back to the airport. Would certainly stay here again if we return to Milan.

A*** from start to finish... We absolutely loved this hotel! We was greeted by Federica... who is the sweetest girl who just made us feel like we were so welcome. Had a beautiful room sleeps 3 room number 4. Had a balcony and TV. Excellent cleanliness!!! Now the famous spa is a walk away! The trams and busses a walk away! Mcdonalds a walk away! Supermarket next door! This place was perfect 🥰 We done 3 days, 2 nights! There is so much to do in Milan! I suggest you book everything you want to do. The spa was lovely... central milan at night is beautiful. I highly recommend you book here! Perfect for everything you want and such a great price. Just want to add that this is a very safe place to stay. Had a main door! Another main door! The front door! Then your room door. Safe neighbourhood always people around. We cannot wait to come back Thanks so much for making our trip amazing xxx

We stayed here a few nights while in Milan. Located very close to the Duomo and walking distance to most things. The door is located in an alley and it is above the KFC. We were greeted downstairs to ensure we made it to our room. Very small old elevator, I opted to use the stairs. The porter brought our bags up which was convenient. The room was very clean upon entry and set up with some special details for our honeymoon. We got a letter from the manager and a heart set up, out of towels, at the front of the bed. There are small details that I liked when I noticed them. They left ear plugs near the bed because it can get loud with the tram. I didn’t have an issue with noise but it’s the thought. Complimentary snacks and drinks were restocked when the room was cleaned. I put some clothes near the closet. Whoever cleaned the room hung some of them up and folded other clothes nicely in the closet. We received a small treat outside our door the morning we left. We had a heated towel rack in the bathroom which I love having. The room and hotel was very clean. The staff was very helpful. The price was great for what we received in return. I felt comfortable and happy the whole time. Would definitely stay here again if I come back to Milan.

I booked a room at Crossing Manzoni based on the wonderful reviews. I'm an artist and appreciate beautiful design. Sadly, I did not have a good experience there. It is lovely, quiet, the bed and linens super comfortable and my room was decorated in what I'd call a minimalist contemporary style. My room shared a little lounge with coffee, tea, Milanese biscuits, water, and a microwave. The location is great, steps from the cathedral, the galleria and Rinascente. However for me, a woman traveling alone in an unfamiliar city, with only slight knowledge of Italian, it was the wrong choice. The website says the concierge is only there during business hours- I didn't realize that absolutely no one is there before 8:30 or after 6:30. Sean, the concierge who wrote me lovely emails, was not there during my short stay, but Sabrina helped me find a great restaurant and booked a taxi for me for my morning flight. I had to leave at 7:30 AM so I was on my own getting downstairs and outside but because I was concerned about the taxi showing up she gave me her cell phone number, which I appreciated. Little things like the key to the room not working well and a giant crack in the full length mirror, gave me the impression that some things are not well attended to. I don't normally write negative reviews but I honestly wish I had stayed somewhere that would have been more full service and I think potential guests should consider whether they want to stay in what is really more of a beautiful apartment.