3-Star Hotels in Kumamoto City

it was a very cute place!! the owner seemed like she loved the place very much, and was decorated very nicely. it’s a women’s only hostel, so i was glad that i was born a woman. i got one of the rooms - very clean, and the shred kitchen was nicely decorated. you can see the castle on the rooftop.

Because my bookings were split, my second reservation was for a superior room instead of a deluxe room. However, since it was on a higher floor, the bathroom odor was gone. The room was slightly smaller than the deluxe, but still acceptable. So, I'd recommend trying to get a high-floor room if possible. The parking lot near the hotel is excellent, costing 1200 yen from 3 PM until 11 AM the next day. You can ask the hotel for a discount coupon. When checking out, insert the parking ticket first to calculate the fee, then insert the discount coupon, and finally pay with cash. The ramen shop across from the hotel is quite good too.

Since I had a 7-day JR Pass, proximity to a JR station was my top priority for this trip. The hotel is very close to the JR station, and it seems to attract a lot of business travelers. My initial impression was that some of the younger staff at check-in lacked a bit of enthusiasm. But I let that slide. After getting to my room, I couldn't find the Wi-Fi password anywhere. I went downstairs specifically to ask, and the response was 'in room'. I still tried to figure it out myself first, searching every corner, but still nothing. So I went back down. The older staff member was very friendly and helpful. As soon as she mentioned 'TV', I immediately understood, as many hotels back home display it on the television. She even drew a diagram to explain! Usually, when you enter a room and the power comes on, the TV turns on automatically, and you'd see it. But this time, I had to turn the TV on myself, which I hadn't thought of. It just goes to show that service attitudes can vary among different staff. In Japan, I've always admired the professionalism across all industries, but this was the first time I've encountered such a service attitude from a staff member. Overall, this hotel's proximity to the JR station and its excellent value for money make it worth staying at.

Great location, very close to Kumamoto Castle and within walking distance. The shopping street is just a few steps behind the hotel. The front desk service was excellent! 👍

It's a 5-minute walk from the airport bus stop, in an alley next to an arcade, behind a department store, and within 20 minutes of walking to the south gate of Kumamoto Castle. It's the perfect location for sightseeing in Kumamoto.

The room is spacious with two beds and a great view. Great amenities, I especially like the instant noodles machine and the massage chair! The coffees machine has got a tea capsule which is really refreshing and nice. It is a short walk to the city centre but very close to the shrine. Remember to book for 2 persons, as I only booked for 1 and pay for another at the reception, the staffs are very nice though.

We had a pleasant stay at HOTEL MYSTAYS Kumamoto Riverside. The hotel is conveniently located near the city center, making it easy to explore Kumamoto Castle, shopping streets, and local restaurants. The riverside setting also provided a nice atmosphere, especially in the evening. The room was clean, comfortable, and well-equipped with the amenities needed for a short stay. The staff were friendly and professional, and the check-in process was smooth and efficient. The reason for giving 4 stars instead of 5 is that the room space was a bit limited for travelers with larger luggage. However, everything was well-maintained and functional, so it did not significantly impact our stay. Overall, HOTEL MYSTAYS Kumamoto Riverside offers great value, a convenient location, and reliable service. We would happily stay here again when visiting Kumamoto.

Having lived in Japan for over ten years, I have to commend this hotel. It far exceeded my expectations. 1. Right outside the door is the largest local bus terminal, making it incredibly convenient to get to the airport, Aso, Amakusa, and Fukuoka. 2. The price is half or even less than half of surrounding hotels. I originally had no expectations, thinking it would just be a cheap place to crash. 3. While the hallway decor looks a bit dated, it perfectly aligns with the MUJI団地 (housing complex) design philosophy. You even use a traditional key to open the door. 4. Although the room has an old-style Japanese business hotel decor, it's exceptionally clean and very spacious. The room design is well-thought-out, making it comfortable and secure to use. 5. Both check-in and check-out at the front desk were handled with meticulous care and polite, professional service. This is something even much more expensive hotels I've stayed at elsewhere often fail to deliver. 6. I stayed here for five consecutive nights and had a great experience. I would definitely choose this hotel again for future family trips.

It was a stay with a friend, but it was smooth from reservation to check-in, and the facilities in the room were perfect, so it became very satisfying. I was talking to my friend again to use it. Did the remote control battery on the TV run out? I couldn't use it, so please check it. It was a nice stay. Thank you very much.

Overall, a fantastic stay! I really appreciated the complimentary drinks and the spacious bathtub in the room. The service was excellent, and I'll definitely be returning for another visit. My only minor critique is that the location isn't the most convenient, but despite that, I found the overall experience to be very satisfactory.